Store Support
Chester, VA · On-site
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Chester, VA · On-site
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Gloucester, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Gloucester, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
$14.25 - $17.75/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
$14.25 - $17.75/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Ashland, VA · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Ashland, VA · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
$14.75 - $18.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
$14.75 - $18.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Glen Allen, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Glen Allen, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Richmond, VA · On-site
$14.75 - $18.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Richmond, VA · On-site
$14.75 - $18.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Ashland, VA · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Ashland, VA · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Chester, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Chester, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Richmond, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Richmond, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Mechanicsville, VA · On-site
$15 - $18.75/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Mechanicsville, VA · On-site
$15 - $18.75/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Colonial Heights, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Colonial Heights, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Midlothian, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Midlothian, VA · On-site
$15 - $17/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Colonial Heights, VA · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Store Support
Colonial Heights, VA · On-site
$14 - $17.50/hr
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...
Warehouse Office Support
Ashland, VA · On-site
$23/hr
Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...
Warehouse Office Support
Ashland, VA · On-site
$23/hr
Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...
Warehouse Office Support
Ashland, VA · On-site
Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...
Warehouse Office Support
Ashland, VA · On-site
Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation ...
Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA · On-site
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA · On-site
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA · On-site
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
Associate Director - Technical Services/Manufacturing Science - Analytical Support
Richmond, VA · On-site
Job Title: Associate Director - Technical Services/Manufacturing Science (TS/MS / MSAT) - Analytical Support Organization Overview: The TS/MS organization, also known externally as MSAT ...
DC20 PRIMARY PURPOSE As an Inventory Support Associate, you will perform a wide variety of duties to maintain and control accurate levels of inventory in grocery and perishable warehouses. This ...
DC20 PRIMARY PURPOSE As an Inventory Support Associate, you will perform a wide variety of duties to maintain and control accurate levels of inventory in grocery and perishable warehouses. This ...
Retail Merchandising Support Associate, Short Pump Town Center - Part Time
Richmond, VA · On-site
$16 - $20.49/hr
They support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives - setting the tone for an impactful shopping experience. On the ...
Retail Merchandising Support Associate, Short Pump Town Center - Part Time
Richmond, VA · On-site
$16 - $20.49/hr
They support visual merchandising by updating mannequins, resetting floor layouts, and aligning presentation with company directives - setting the tone for an impactful shopping experience. On the ...
Support Associate information
See Sandston, VA salary details
$9.88 - $11.53
2% of jobs
$11.53 - $13.17
3% of jobs
$13.17 - $14.82
10% of jobs
$15.94 is the 25th percentile. Wages below this are outliers.
$14.82 - $16.47
15% of jobs
The median wage is $17.96 / hr.
$16.47 - $18.11
22% of jobs
$18.11 - $19.76
18% of jobs
$20.33 is the 75th percentile. Wages above this are outliers.
$19.76 - $21.41
14% of jobs
$21.41 - $23.05
7% of jobs
$23.05 - $24.70
5% of jobs
$24.70 - $26.35
2% of jobs
$26.35 - $27.99
1% of jobs
$9
$19
$27
How much do support associate jobs pay per hour?
As of Aug 22, 2026, the average hourly pay for support associate in Sandston, VA is $19.15, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $20.72 per hour, depending on experience, location, and employer.
What is a support associate?
Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.
What are the key skills and qualifications needed to thrive as a support associate?
To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.
How does a support associate typically collaborate with other departments to resolve customer issues?
Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.
What is the difference between Support Associate vs Customer Service Representative?
| Aspect | Support Associate | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; some roles may require technical certifications | High school diploma or equivalent; customer service training often preferred |
| Work Environment | Call centers, retail, technical support, healthcare settings | Call centers, retail stores, online support channels |
| Employer & Industry Usage | Tech companies, retail, healthcare, telecommunications | Retail, telecom, banking, hospitality |
Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.
What cities near Sandston, VA are hiring for Support Associate jobs?
Cities near Sandston, VA with the most Support Associate job openings:
Home Depot rating
7.4
Based on 6,448 frontline employees who took The Breakroom Quiz
6th of 39 rated national retailers
Job description
Position Purpose:
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
What Home Depot employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Home Depot
Sourced by ZipRecruiter
The Home Depot is the world’s largest home improvement specialty retailer, operating a vast network of warehouse-format stores across the United States, Canada, and Mexico. Founded in 1978, the company has established itself as the primary resource for building materials, lawn and garden products, and home décor. Its business model caters to two distinct customer bases: Do-It-Yourself (DIY) homeowners and "Pro" customers, such as professional contractors and tradespeople. Beyond product sales, the company offers an extensive suite of services, including professional installation and one of the largest tool rental operations in North America.
Industry
Retail, manufacturing and personal services
Company size
10,000+ Employees
Headquarters location
Atlanta, GA, US