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Support Associate Jobs in Milpitas, CA (NOW HIRING)

Tory Burch

PT - Support Associate Seasonal-1

Livermore, CA · On-site

$17.50 - $22/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Tory Burch

PT - Support Associate Seasonal-3

Livermore, CA · On-site

$17.50 - $22/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Tory Burch

PT - Support Associate Seasonal-4

Livermore, CA · On-site

$17.50 - $22/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Tory Burch

PT - Support Associate Seasonal-2

Livermore, CA · On-site

$17.50 - $22/hr

You are a flexible individual who is comfortable multi-tasking in a fast-paced environment with constantly changing priorities, supporting front of the house and back of the house operations. You're ...

Home Depot

Store Support

Tracy, CA · On-site

$20 - $22/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Campbell, CA · On-site

$20.50 - $22.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

East Palo Alto, CA · On-site

$17.75 - $22/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

San Jose, CA · On-site

$20.50 - $22.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Newark, CA · On-site

$20 - $22/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Union City, CA · On-site

$17 - $21.25/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

East Palo Alto, CA · On-site

$20 - $22/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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All JobsSupport Associate JobsSupport Associate Jobs in Milpitas, CA

Support Associate information

See Milpitas, CA salary details

$11

$22

$33

How much do support associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for support associate in Milpitas, CA is $22.80, according to ZipRecruiter salary data. Most workers in this role earn between $19.04 and $24.66 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Milpitas, CA?

The most popular types of Support jobs in Milpitas, CA are:

What cities near Milpitas, CA are hiring for Support Associate jobs?

Cities near Milpitas, CA with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Milpitas, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $47,429 per year, or $22.8 per hour.

Customer Service - SSD Store Support Associate

Marukai

Cupertino, CA

$18.50 - $20.25/hr

Temporary

Medical, Life, Retirement

Re-posted 29 days ago

Job description

Store Support Associate (Customer Service Department)

Marukai Markets dba TOKYO CENTRAL is one of the fastest-growing chain of retail stores and supermarkets offering the widest selection of Japanese and Hawaiian imported grocery and retail products in the nation. Customers are provided with a variety of products that you will not find in a typical grocery store environment. Fresh, seasonal, and variety of foods are our passion!

We're immediately hiring associates for our Customer Service Department. Experienced Retail Associates, Cashiers, and Grocery Clerksare Needed!

*This is a summary of some key duties and physical requirements and is not intended to be a complete job description.

Benefits/Perks

Employee Discounts

Paid Sick Leave

Health Insurance

Supplemental Insurance available for Life and Disability Insurance

401 K (after one year)

ESSENTIAL DUTIES in Customer Service Department (Retail Associates) (responsibilities include, but are not limited to)

  • Providing premier customer service, including greeting them and responding to questions to all customers and staff
  • Responds quickly and in a friendly manner to customer inquiries and complaints
  • Engaging in suggestive selling and other sales techniques
  • Ability to bag merchandise
  • Assists in returning shopping carts and baskets to designated areas
  • Reports all irregular issues and problems to the Store Manager for solutions
  • Exceeds Customer Service Department's sales goals assigned through the efficient execution of Company policies and procedures
  • Opens & closes assigned cash registers
  • Counts opening and closing cash and other transactions for assigned register
  • Scans merchandise purchased
  • Checks customers' coupons and applies to purchases
  • Checks coupons for expiration dates and validity
  • Checks IDs for tobacco and alcohol transactions
  • Processes purchases quickly and efficiently
  • Process returns and credits customers utilizing the Company's return policy procedures
  • Conducts transactions professionally
  • Works various shifts, days or nights as assigned by Store Manager in accordance with the Company's business needs
  • Organizes and stocks Customer Service display areas per store's layouts, planograms and standards
  • Setting up and maintaining the condition of the Customer Service Section according to company standards
  • Proactively supports any promotional activity within the store and contributes to an effective working environment
  • Ensures that all Customer Service products are in its right place, so employees and shoppers can find what they need quickly and easily

Customer Service:

Providing premier customer service, including greeting them and responding to questions

Engaging in suggestive selling and other sales techniques

Meets or exceeds Department's sales goals assigned through the efficient execution of Company policies and procedures

Maintains cleanliness of work area, storage area, and selling floor

Ensures a safe and clean work environment

Cross Training:

Store Support Associates exemplify teamwork and are open to and willing to be trained and step in when needed in all departments and similar skilled areas for filling and development opportunities.

Apply