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Support Associate Jobs in Holt, MI (NOW HIRING)

Wesco

Service Support Minor #12

Jackson, MI

$15.50 - $20.25/hr

A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as their ...

company1168

Service Support Minor #12

Jackson, MI · On-site

$11.67/hr

Description A Service Associate is the face of Wesco to our customers. They work with their teams to provide an outstanding shopping experience. Using our mission statement and unifying principles as ...

Home Depot

Store Support

Howell, MI · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lansing, MI · On-site

$15.25 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Okemos, MI · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Jackson, MI · On-site

$13.75 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Jackson, MI · On-site

$13.75 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Howell, MI · On-site

$14 - $17.50/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Lansing, MI · On-site

$15.25 - $19/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

Home Depot

Store Support

Okemos, MI · On-site

$13.50 - $17/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the ...

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Showing results 21-40

All JobsSupport Associate JobsSupport Associate Jobs in Holt, MI

Support Associate information

See Holt, MI salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for support associate in Holt, MI is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.89 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Holt, MI are hiring for Support Associate jobs?

Cities near Holt, MI with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Holt, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,326 per year, or $17.5 per hour.

Strategic Support Associate, Operations Process Engineer

Lansing, MI • On-site

Jackson National Life
See more jobs at Jackson National Lifeexternal

Part-time

Re-posted 26 days ago

Key responsibilities

  • Assist in mapping and documenting existing Operations processes.

  • Collect, organize, and analyze production and operational data to identify trends and areas for improvement.

  • Support the implementation of process improvement initiatives, including department strategic projects.

Job description

If you are an internal associate, please login to Workday and apply through Jobs Hub.

Job PurposeJackson's Strategic Support Program (SSP) is designed to provide on-demand staffing to various departments and create a talent pipeline within our organization. As a Strategic Support Associate (SSA), you will join our talented population of associates, performing critical daily business support functions which directly impact the customer experience.The Operations Process Engineer (OPE) SSA will support Jackson's Operations Process Engineering team. They will support a variety of process improvement activities, including assisting with mapping and documentation of workflows, gathering and analyzing operational data, and identifying opportunities for increased quality and efficiency. This individual will also participate in problem-solving and troubleshooting efforts and collaborate with cross-functional teams throughout the entire customer journey.Essential Responsibilities
  • Assist in mapping and documenting existing Operations processes.
  • Collect, organize, and analyze production and operational data to identify trends and areas for improvement.
  • Support the implementation of process improvement initiatives, including department strategic projects.
  • Participate in root cause analysis and help troubleshoot process-related issues.
  • Collaborate with cross-functional teams, with all levels of associates, to aid in process documentation and project implementation.
  • Contribute to the development and updating of standard operating procedures (SOPs) and work instructions.
  • Maintain accurate records of project activities and findings.
  • Assist with other engineering tasks and projects as assigned.
Other Duties
  • Performs other duties and/or projects as assigned.
Knowledge, Skills and Abilities
  • Demonstrate a willingness to learn business processes and administrative systems.
  • Work well independently and within a team.
  • Basic understanding of engineering principles.
  • Ability to effectively communicate technical and non-technical matters both verbally and in writing.
  • Experience with analyzing data and statistics.
  • Experience with Microsoft Suite with an emphasis in Excel.
  • Working hours:
    • Shifts offered from 8:00am - 6:00pm, Monday-Friday.
    • Minimum requirement of 18 hours per week, maximum of 29.
    • Duration of individual shift segments must be a minimum of 3 hours.
Qualifications
  • Sophomores, Juniors, or Seniors enrolled in a 4-year degree program focused on a STEM discipline strongly preferred, Engineering disciplines or equivalent work experience required.
  • Knowledge of Lean Manufacturing or Six Sigma methodologies preferred.
  • Experience with process documentation tools/software preferred.
  • Experience with automation software (e.g. Robotic Process Automation, PowerAutomate/CoPilot 360) preferred.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

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