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Support Associate Jobs in Wyoming, MI (NOW HIRING)

Support Associate - Chico's

Grand Rapids, MI ยท On-site

$16.25 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Grand Rapids, MI ยท On-site

$16.25 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Grand Rapids, MI ยท On-site

$16.25 - $21.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Grandville, MI ยท On-site

$15.25 - $19.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Kentwood, MI ยท On-site

$15.50 - $20.25/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

The Project Support Associate coordinates and assists the Project Operations Team in planning, organizing, coordinating, and overseeing activities related to Imperial products and services for ...

Sales Support Associate III

Grand Rapids, MI ยท On-site

$16.25 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Sales Support Associate III

Byron Center, MI ยท On-site

$15.50 - $20/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Sales Support Associate III

Grand Rapids, MI ยท On-site

$16.25 - $21.25/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

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Support Associate information

See Wyoming, MI salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for support associate in Wyoming, MI is $17.75, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $19.18 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Wyoming, MI are hiring for Support Associate jobs?

Cities near Wyoming, MI with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Wyoming, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,914 per year, or $17.7 per hour.

Customer Support Associate

Grand Rapids, MI โ€ข On-site

$16.75 - $23/hr

Full-time

Posted 8 days ago


Job description

Job Title: Entry-Level Customer Support Associate

Location: Grand Rapids, MI (In-Person)

Position Type: Full-Time


About UsThe Great Lakes Division works with American-made equipment and products while delivering reliable service and support to our customers. We are a growing team that values professionalism, strong communication, and helping our team grow through mentorship and advancement opportunities.


Position OverviewWe’re hiring a motivated Entry-Level Customer Service Representative to join our team in Grand Rapids. This is a great opportunity for someone looking to start or grow their career in a professional, team-oriented environment. No prior industry experience is required.


What You’ll Do

• Assist customers in person and over the phone

• Answer questions and provide helpful information about our product

• Resolve basic customer concerns and ensure a positive experience

• Keep records of customer interactions

• Work collaboratively with team members to support daily operations

What We’re Looking For

• Must be 18 or older

• Able to start immediately

• Reliable transportation to our Grand Rapids location

• Professional appearance and strong communication skills

• Team-oriented, dependable, and eager to learn

Preferred (Not Required)

• Experience in customer service, retail, hospitality, or sales

What We Offer

• Full-time schedule (Monday–Friday)

• Competitive entry-level pay + generous bonuses

• Weekend bonus opportunities available

• Supportive team environment

• Clear opportunities for advancement

If you're looking for a stable full-time opportunity with room to grow, we encourage you to apply and join our team at The Great Lakes Division. Our HR team typically reaches out within 24- 48 hrs to schedule an interview.