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Support Associate Jobs in Holt, MI (NOW HIRING)

Chico's FAS, Inc.

Support Associate - Chico's

Howell, MI · On-site

$16 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Chico's FAS, Inc.

Support Associate - Chico's

Okemos, MI · On-site

$15.50 - $20/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Auto-Owners Insurance

Claims Support Associate

Lansing, MI · On-site

$18 - $24.25/hr

Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. We offer a merit-based work-from-home program based on job ...

Tapestry, Inc.

Sales Support Associate III

Howell, MI

$16 - $20.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Tapestry, Inc.

Sales Support Associate III

Howell, MI · On-site

$16 - $20.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

BS&A Software LLC

Associate Support Specialist

Bath, MI · On-site

$15.25 - $19.75/hr

As an Associate Support Specialist, you will specialize in providing professional, courteous, and efficient product support for BS&A Software's. applications. You will have extensive customer contact ...

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All JobsSupport Associate JobsSupport Associate Jobs in Holt, MI

Support Associate information

See Holt, MI salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for support associate in Holt, MI is $17.46, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $18.89 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Holt, MI are hiring for Support Associate jobs?

Cities near Holt, MI with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Holt, MI as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $36,326 per year, or $17.5 per hour.

Strategic Support Associate

East Lansing, MI • On-site

Jackson National Life
See more jobs at Jackson National Lifeexternal

$14/hr

Part-time

Posted 16 days ago

Key responsibilities

  • Perform office support duties and provide business operations support.

  • Answer inbound calls from internal or external customers and/or make outbound calls to customers.

  • Organize work efficiently and prioritize tasks.

Job description

If you are an internal associate, please login to Workday and apply through My Career.

Job Purpose

Jackson's Strategic Support Program (SSP) is designed to create a talent pipeline, providing on-demand staffing to various departments and teams within our organization. As a Strategic Support Associate (SSA), you'll perform critical daily business support functions which directly impact customer satisfaction. This flexible, part-time role lets you build your own schedule and pays a competitive hourly rate of $14.00. Whether you're starting your career or looking to accelerate your professional skillset, this position offers plentiful opportunities to learn and grow within a fast-paced environment. Investing in your professional development is a top priority and we offer many resources to support long-term career growth. Our two convenient locations in East Lansing and Lansing provide a modern, professional environment to connect with others and build your network.

Essential Responsibilities

  • Ability to perform office support duties and provide business operations support.

  • Demonstrate a willingness to learn.

  • Work well independently and within a team.

  • Exhibit good time management skills in a high-volume, fast-paced environment.

  • Answer inbound calls from internal or external customers and/or make outbound calls to customers.

  • Multi-task effectively, navigating multiple computer applications and systems.

  • Follow detailed written procedures and step-by-step processes.

  • Demonstrate good verbal and written communication skills.

  • Act professionally in the workplace.

  • Display problem solving skills.

  • Organize work efficiently and prioritize tasks.

Other Duties

  • Performs other duties and/or projects as assigned.

Knowledge, Skills and Abilities

  • Shifts offered from 6:30am-7pm, Monday-Friday and 6:30am-1pm Saturday.

  • Minimum requirement of 18 hours per week, maximum 29.

  • Duration of individual shift segments must be a minimum of two hours and weekly availability must include two segments of at least three hours.

  • First week availability requires a four hour duration for orientation.

  • Self-driven schedules based on your unique availability, with changes allowed up to 24 hours in advance.

Qualifications

  • H.S. Diploma or equivalent required.

  • Experience in the fields of accounting, finance, IT, math or other business related field preferred.

  • Basic knowledge of MS Windows environment and MS Office Applications required.

  • Perform clerical/office duties, including data entry skills required.

  • Ability to type 35 words per minute required.

Jackson is proud to be an equal opportunity workplace. The Company subscribes to and endorses federal and state laws and regulations relating to equal employment opportunity for all persons without regard to race, color, religion, gender, age, national origin, legally-recognized disability, marital status, legally-protected medical condition, citizenship, ancestry, height, weight, sexual orientation, veteran status, or any other factor not related to the needs of the job. The Company is committed to a policy of equal opportunity. Company facilities and campuses are tobacco-free environments.

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