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Support Associate Jobs in Herrin, IL (NOW HIRING)

Sevita Health

Teacher Associate

Carbondale, IL · On-site

$18/hr

Teacher Associate M-F Days $18/ hr Do you have experience working in a learning environment and ... Support the teachers in the growth of student academic work. * Provide for "On-Call" coverage on a ...

Five Below

Sales Associate

Carbondale, IL

$14 - $19/hr

Support team and company goals: Collaborate with the team to achieve overall store and company ... associate schedules, and standard operating procedures Must be able to remain in a stationary ...

Rural King

Firearms Associate (Illinois)

Carbondale, IL · On-site

... for our associates. We offer opportunities for growth, competitive benefits, a people first ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

Rural King

Firearms Associate (Illinois)

Benton, IL · On-site

$16 - $19.50/hr

... for our associates. We offer opportunities for growth, competitive benefits, a people first ... When you join the Rural King team, you become a contributing member in supporting the needs of and ...

Rural King

Firearms Associate (Illinois)

Benton, IL · On-site

When you join the Rural King team, you become a contributing member in supporting the needs of and ... Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services ...

Rural King

Firearms Associate (Illinois)

Benton, IL · On-site

$16 - $19.50/hr

When you join the Rural King team, you become a contributing member in supporting the needs of and ... Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services ...

Five Below

Part- Time Support Lead

Carbondale, IL · On-site

$15.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Part- Time Support Lead

Carbondale, IL · On-site

$15.50/hr

Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no ... Supports the onboarding and ongoing training of associates, helping them learn store policies ...

Five Below

Sales Associate

Carbondale, IL · On-site

$14 - $19/hr

... Support team and company goals: Collaborate with the team to achieve overall store and company ... associate schedules, and standard operating procedures • Must be able to remain in a stationary ...

Rural King

Outside Recovery Associate (Illinois)

Benton, IL · On-site

$15 - $18.30/hr

When you join the Rural King team, you become a contributing member in supporting the needs of and ... Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What ...

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All JobsSupport Associate JobsSupport Associate Jobs in Herrin, IL

Support Associate information

See Herrin, IL salary details

$9

$19

$28

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Herrin, IL is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.82 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Herrin, IL are hiring for Support Associate jobs?

Cities near Herrin, IL with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Herrin, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,037 per year, or $19.2 per hour.

Teacher Associate

Sevita Health

Carbondale, IL • On-site

$18/hr

Full-time

Medical, Life, Retirement, PTO

Posted 17 days ago

Key responsibilities

  • Work one-on-one with an assigned student under the direction of a teacher and adjust instruction accordingly.

  • Instruct students in the absence of a teacher, using behavior management techniques to promote classroom functioning.

  • Monitor students' learning behavior progress and keep ongoing records of their instruction and progress.

Sevita Health rating

5.7

Company rating: 5.7 out of 10

Based on 286 frontline employees who took The Breakroom Quiz

794th of 898 rated healthcare providers

Job description

NeuroRestorative, a part of the Sevita family, provides rehabilitation services for people of all ages with brain, spinal cord and medically complex injuries, illnesses and other challenges. In a variety of locations and community-based settings, we offer a range of programs, including vocational and therapy programs, day treatments, and specialized services for infants, children, adolescents, Military Service Members and Veterans.
Teacher Associate
M-F Days
$18/ hr
Do you have experience working in a learning environment and want to work for a company that actively improves the lives of the individuals it serves? In the Teacher Associate role, you will be an important part of our commitment to serve others.
  • Work one-on-one with an assigned student under the direction of a teacher and adjusts delivery of instruction and learning activities accordingly.
  • Instruct students in a teacher's absence, using the Behavior Management techniques to promote a smooth functioning classroom.
  • Utilize various teaching techniques when working with students on a one-on-one basis.
  • Monitor student's learning behavior progress.
  • Instruct students when a teacher is involved in a team meeting or parent conference.
  • Keep on-going records of all students receiving one-on-one instruction and assists teachers and students in record keeping.
  • Assist teachers on educational field trips.
  • Participate as a member of the treatment team.
  • Attend all staff meetings, and training opportunities provided by the agency.
  • Use behavior management system effectively with all students and works effectively with teachers to resolve conflict situations.
  • Support the teachers in the growth of student academic work.
  • Provide for "On-Call" coverage on a rotating basis.
  • Perform other related duties and activities as required.

Qualifications:
  • Must be 21 years of age.
  • Holds a high school diploma or its recognized equivalent (GED).
  • Has met one of the following requirements.
  • Holds an associate degree or higher from a regionally accredited institution of higher education.
  • Completed at least 60 semester hours of credit from a regionally accredited institution of higher education (excluding remedial coursework).
  • Scored 460 or higher on the ParaPro Test and has an official report from the Educational Testing Service
  • Present evidence of earning the following scores on the Work Keys test: Reading for Information: 4, Writing/Business Writing: 3, and Applied Mathematics: 4.

Why Join Us?
  • Full compensation/benefits package for full-time employees.
  • 401(k) with company match.
  • Paid time off and holiday pay.
  • Rewarding, complex work adding value to the organization's mission alongside a great team of co-workers.
  • Enjoy job security with nationwide career development and advancement opportunities.
  • Employee Referral Program bonus opportunities for eligible roles

We have meaningful work for you - come join our team - Apply Today!
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve all over the U.S.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.

What Sevita Health employees say

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About Sevita

Sourced by ZipRecruiter

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized support that leads to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We've made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve. We're an Equal Opportunity Employer, including disability/vets. Sevita is a leading provider of home and community-based specialized health care, similar companies include Brookedale Senior Living, A New Hope, and North Star.

Industry

Nursing and residential care facilities

Company size

10,000+ Employees

Headquarters location

Boston, MA, US

Year founded

1980

Social media

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