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Support Associate Jobs in Herrin, IL (NOW HIRING)

Ulta Beauty

Task Associate

Carbondale, IL · On-site

$15 - $20/hr

They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Ulta Beauty, Inc.

Task Associate

Carbondale, IL

$15 - $20/hr

They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on ... Eligible associates may also earn overtime pay as required by applicable law. Full-time positions ...

Cotton's Ace Hardware

Floor Associate

Carbondale, IL · On-site

The primary responsibilities of the Floor Associate position are to maintain outstanding customer service, uphold our Mission and Core Values, generate sales, merchandise product, and support the ...

Ross Stores

Retail Associate

Carbondale, IL · On-site

$15.25 - $17.50/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores, Inc

Retail Associate

Carbondale, IL · On-site

$15.25 - $17.50/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Rural King

Recovery Associate (Illinois)

Marion, IL · On-site

$15.25 - $18.60/hr

When you join the Rural King team, you become a contributing member in supporting the needs of and ... Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services ...

Rural King

Recovery Associate (Illinois)

Marion, IL · On-site

$15.25 - $18.60/hr

When you join the Rural King team, you become a contributing member in supporting the needs of and ... Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What ...

Rural King

Recovery Associate (Illinois)

Marion, IL · On-site

$15.25 - $18.60/hr

When you join the Rural King team, you become a contributing member in supporting the needs of and ... Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services ...

LSU AgCenter

Research Associate 1 or 2

Energy, IL · On-site

Research Associate 1 Under supervision, the Research Associate 1 supports the research, data, and analytical activities of the Energy Institute. This position assists with compiling and managing ...

Ross Stores

Retail Associate

Carbondale, IL · On-site

$15.25 - $17.50/hr

Represents and supports the Company brand at all times. * Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Ross Stores

Retail Associate

Carbondale, IL · On-site

$15.25 - $17.50/hr

Represents and supports the Company brand at all times. Performs cleaning tasks such as sweeping ... Associates who work Stockroom shifts: Ability to regularly push, pull and lift more than 20 pounds.

Rural King

Receiving Associate (Illinois)

Marion, IL · On-site

$15.75 - $19/hr

It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive ...

Rural King

Receiving Associate (Illinois)

Marion, IL · On-site

$15.75 - $19/hr

It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive ...

Rural King

Receiving Associate (Illinois)

Marion, IL · On-site

$15.75 - $19/hr

It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive ...

Sevita

Teacher Associate

Carbondale, IL · On-site

$18/hr

Teacher Associate M-F Days $18/ hr Do you have experience working in a learning environment and ... Support the teachers in the growth of student academic work. * Provide for "On-Call" coverage on a ...

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All JobsSupport Associate JobsSupport Associate Jobs in Herrin, IL

Support Associate information

See Herrin, IL salary details

$9

$19

$28

How much do support associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for support associate in Herrin, IL is $19.25, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $20.82 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What cities near Herrin, IL are hiring for Support Associate jobs?

Cities near Herrin, IL with the most Support Associate job openings:

Infographic showing various Support Associate job openings in Herrin, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,037 per year, or $19.2 per hour.

Task Associate

Ulta Beauty

Carbondale, IL • On-site

$15 - $20/hr

Full-time, Part-time

Medical, Dental, Vision, Life, PTO

Re-posted 25 days ago

Ulta Beauty rating

6.1

Company rating: 6.1 out of 10

Based on 1,014 frontline employees who took The Breakroom Quiz

12th of 24 rated health and beauty retailers

Job description

We consider applications for this position on an ongoing basis.
OVERVIEW
Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences-for true beauty enthusiasts. At Ulta Beauty, we're transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seek greater purpose-a place of vision, mission, and lived values-where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Task Associate (TA) is responsible for delivering on operational excellence in support of sales drivers, which provide the foundation for delivering an exceptional experience for all Ulta Beauty guests. This is accomplished by keeping fixtures stocked with merchandise, maintaining overall store cleanliness and completing tasks as assigned. They support the Merchandise Manager (MM) and Operations Manager (OM) through a focus on performance (operational metrics), people (peers and guests), and process (operating procedures and compliance standards). This position requires attention to detail and the ability to follow processes and procedures.
PRINCIPAL DUTIES & RESPONSIBILITIES (*Essential Job Functions)
The TA is a champion of Ulta Beauty's mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
  • Contribute to meeting or exceeding the store's retail goals by ensuring all tasks are executed as planned and product is available for purchase.
  • Meet compliance and execution goals related to task dashboard and ensure the timely completion of all operational processes, including the shipment and replenishment processes, merchandise sets, and inventory counts and procedures.
  • Maintain prompt, regular attendance.

People
  • Contribute to an inclusive environment that supports teammates, peers, and the internal and external guests served.
  • Regularly participate in ongoing training, including brand and category education, to enable continuous professional development and drive sales performance.

Process
  • Be knowledgeable of and ensure compliance with Ulta Beauty's policies, procedures, and standards.
  • Adhere to Ulta Beauty's dress code.
  • Complete merchandise resets, planograms, marketing displays, physical inventory procedures, and processing shipment using Ulta Beauty's technology and best practices.
  • Drive operational excellence by keeping assigned work area replenished, signed, and faced, and ensuring testers are available.
  • Maintain outstanding store standards and overall store cleanliness including salesfloor, restrooms, cashwrap, backroom, and break area.
  • Protect company assets by following loss prevention best practices and providing exceptional guest service.
  • Execute other operational tasks as directed.
JOB QUALIFICATIONS
Education
  • High school diploma is preferred.

Experience
  • 1 year of relevant work experience or equivalent combination of education and relevant work experience preferred.

Skills
  • Proficient with basic technology (e.g., Point of Sale system and Apple devices)
  • Ability to work independently and as part of a team.
  • Ability to problem solve.

SPECIAL POSITION REQUIREMENTS
  • Work a flexible schedule to include early morning shifts, days, evenings, weekends, overnights, and holidays

WORKING CONDITIONS
  • Continuous mobility throughout the store during shift
  • Frequent standing, bending, pulling, pushing, reaching, and twisting during shift
  • Continuous and/or frequent lifting, carrying and/or moving up to 25 lbs. during shift
  • Continuous coordination and manipulation of objects during shift
If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.
The pay range for this position is $15.00 - $20.00 / Hour. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, shift, geographic location, and business and organizational needs. Eligible associates may also earn overtime pay as required by applicable law. Full-time positions are eligible for paid time off, health, dental, vision, life, and disability benefits. Part-time positions are eligible for dental, vision, life, and disability benefits. For additional information concerning our benefits, visit our Benefits and Career Development page: https://learn.bswift.com/ulta
ABOUT
At Ulta Beauty (NASDAQ: ULTA), the possibilities are beautiful. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty also offers a full-service salon in every store featuring-hair, skin, brow, and make-up services.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.

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