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Support Associate Jobs in Fenton, MI (NOW HIRING)

Work closely with the TISM, Account Mgr, and Account Associates to consult, design, implement, and support hardware/software solutions required by Client Operations' contracts * As a shared resource ...

Operations Support Associate

Livonia, MI · On-site

$16.50 - $19/hr

This role supports the entire operation and includes: * Organizing and managing materials * Receiving and staging parts * Making frequent trips to supply houses and vendors * Delivering or picking up ...

Sales Support Associate III

Troy, MI · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Sales Support Associate III

Howell, MI · On-site

$16 - $20.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Sales Support Associate III

Auburn Hills, MI · On-site

$16 - $20.75/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Sales Support Associate III

Howell, MI · On-site

$16 - $20.50/hr

The Sales Support Associate role is an integral part of the store's overall success and efficiency; demanding direct attention to our brand commitment when servicing our customers. Leaving a lasting ...

Showing results 21-40

Support Associate information

See Fenton, MI salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support associate in Fenton, MI is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.09 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Fenton, MI?

The most popular types of Support jobs in Fenton, MI are:

What cities near Fenton, MI are hiring for Support Associate jobs?

Cities near Fenton, MI with the most Support Associate job openings:

Property Support Associate

Pontiac, MI • On-site

United Wholesale Mortgage
Finance and Insurance • 5 - 10K employees

$17 - $21.75/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago


United Wholesale Mortgage rating

7.6

Company rating: 7.6 out of 10

Based on 99 frontline employees who took The Breakroom Quiz

112th of 154 rated financial services


Job description

Building Support Specialist

The Building Support Specialist is responsible for all campus needs. In this role, one must be able to provide elite client service and have a strong sense of urgency.

This role requires 100% onsite attendance in our Pontiac office. Shifts available: 7am-4pm, 11am-8pm, 1pm-10pm

What You Will Be Doing
  • Monitoring various company supply levels by departmental needs.
  • Responsible for corporate event set ups and resets.
  • Furniture deliveries as needed.
  • Assist with Interoffice/Regular Mail services.
  • Assist with recycling bins throughout company when needed.
  • Remove trash throughout company when overflow.
  • Deliver Paper and/or supplies to departments when needed.
  • Changing, Cleaning and Maintenance of fountain pop machines and flavor coffee machines.
  • Data entry and other administrative duties as needed
What We Need From You

Must Have Qualifications:

  • High School Diploma
  • Sense of Urgency
  • Great communication skills
  • Basic mechanical skills: Tape Measure, etc.
  • Strong commitment to providing elite client service
  • Able to lift over 50 pounds
  • Able to operate push cart or Hand Cart/Trolley
The Place & The Perks

Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.

It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life.

From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here.

More reasons you'll love working here include:

  • Paid Time Off (PTO) after just 30 days
  • Additional parental and maternity leave benefits after 12 months
  • Adoption reimbursement program
  • Paid volunteer hours
  • Paid training and career development
  • Medical, dental, vision and life insurance
  • 401k with employer match
  • Mortgage discount and area business discounts
  • Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
  • Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon
  • Gourmet cafeteria featuring homemade breakfast and lunch
  • Convenience store featuring healthy grab-and-go snacks
  • In-house Starbucks and Dunkin
  • Indoor/outdoor café with Wi-Fi
Disclaimer

All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.


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