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Support Associate Jobs in Fenton, MI (NOW HIRING)

Web Support Associate

New Hudson, MI ยท On-site

$17.25 - $22.25/hr

Web Support Associate Location: New Hudson, MI Responsibilities * Processing health care provider requests for access to Provider Secured Services at client site * Working independently with minimum ...

Support Associate - Chico's

Green Oak, MI ยท On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Howell, MI ยท On-site

$16 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Brighton, MI ยท On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Novi, MI ยท On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Howell, MI ยท On-site

$15.75 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Green Oak, MI ยท On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Novi, MI ยท On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Troy, MI ยท On-site

$16 - $20.75/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Livonia, MI ยท On-site

$16 - $20.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Soma

Troy, MI ยท On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Brighton, MI ยท On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Livonia, MI ยท On-site

$15 - $19.50/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Green Oak, MI ยท On-site

$16.25 - $21/hr

The Support Associate is responsible for supporting a customer and product-focused sales culture where our core principles are at the forefront of all store operations. This is achieved through ...

Support Associate - Chico's

Troy, MI ยท On-site

$16.25 - $21/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Support Associate - Chico's

Troy, MI ยท On-site

$16 - $20.75/hr

The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store ...

Client Support Associate

Troy, MI ยท On-site

$16.50 - $22.75/hr

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office. Responsibilities: * Enter, update, and maintain payroll, employee, tax, deduction, benefit, and client ...

Client Support Associate

Troy, MI ยท On-site

$16.50 - $22.75/hr

DM Payroll Solutions is seeking a Client Support Associate in our Troy, Michigan office. Responsibilities: * Enter, update, and maintain payroll, employee, tax, deduction, benefit, and client ...

Find similar career opportunities Passport Support Associate III Category: Administration Main location: United States, Michigan, Detroit Position ID:J1225-2225 Employment Type: Full Time Position ...

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Support Associate information

See Fenton, MI salary details

$9

$17

$25

How much do support associate jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for support associate in Fenton, MI is $17.66, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $19.09 per hour, depending on experience, location, and employer.

What is a support associate?

Support Associates are professionals who assist customers or internal teams by resolving issues, answering inquiries, and providing guidance on products or services. They typically work in customer service departments, help desks, or technical support centers. Their main goal is to ensure customer satisfaction and facilitate smooth operations by addressing problems promptly and effectively. Support Associates may communicate with clients via phone, email, chat, or in person, depending on the organization and industry.

What are the key skills and qualifications needed to thrive as a support associate?

To thrive as a Support Associate, you need strong problem-solving abilities, customer service skills, and often a high school diploma or equivalent. Familiarity with help desk software, ticketing systems, and common office applications is typically required. Patience, clear communication, and a positive attitude help you excel when addressing customer concerns. These skills are crucial for ensuring efficient resolution of issues and maintaining customer satisfaction in a support environment.

How does a support associate typically collaborate with other departments to resolve customer issues?

Support Associates frequently work alongside teams such as Technical Support, Sales, and Product Development to resolve customer inquiries efficiently. When faced with complex issues, they escalate cases to specialized teams, ensuring customers receive accurate and timely solutions. Regular communication and updates with these departments are essential, making teamwork and clear documentation key parts of the role. This cross-functional collaboration not only helps customers but also provides Support Associates with valuable exposure to different areas of the company.

What is the difference between Support Associate vs Customer Service Representative?

AspectSupport AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may require technical certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentCall centers, retail, technical support, healthcare settingsCall centers, retail stores, online support channels
Employer & Industry UsageTech companies, retail, healthcare, telecommunicationsRetail, telecom, banking, hospitality

Support Associates and Customer Service Representatives often perform similar roles in assisting customers. Support Associates may focus more on technical or product-specific support, while Customer Service Representatives handle general inquiries and service issues. Both roles require strong communication skills and are vital in customer-facing industries.

What are the most commonly searched types of Support jobs in Fenton, MI?

The most popular types of Support jobs in Fenton, MI are:

What cities near Fenton, MI are hiring for Support Associate jobs?

Cities near Fenton, MI with the most Support Associate job openings:

Web Support Associate

New Hudson, MI โ€ข On-site

InterSources
Recruiting and Staffing Servicesย โ€ขย 51 - 200 employees

$17.25 - $22.25/hr

Other

Re-posted 4 days ago


Job description

Web Support Associate

Location: New Hudson, MI

Responsibilities
  • Processing health care provider requests for access to Provider Secured Services at client site
  • Working independently with minimum supervision, responds to telephone calls, emails and other requests for support from internal and external customers, stakeholders and business partners
  • Identifies, researches, analyzes and documents prior to provisioning access
  • Other duties as assigned
Qualifications
  • Associates Degree preferred
  • Excellent analytical, organizational, proven verbal and written communication skills
  • Knowledge of IT security policy and practices, self-service web and application interfaces, features and tools
  • Proven ability to address problems using creative and innovative methods
  • Intermediate to advanced skills and experience working with Microsoft Outlook, Excel, Word, and SharePoint
  • Analytical experience required to identify data discrepancies and determine root causes
  • Ability to multi-task and navigate between multiple systems, web platforms and applications to resolve issues
  • Flexibility in scheduling
  • Has technical knowledge of commonly-used concepts, practices, and procedures within the health care field
  • Must be analytical thinker that can evaluate errors and determine where in the processes the errors occurred
  • Other related skills and/or abilities may be required to perform this job

Founded in 2007, InterSources Inc is a Small Business Enterprise (SBE), Minority Business Enterprise (MBE) & Women-Owned Small Business (WOSB) certified Company specializing in providing IT Consulting, IT Staffing Solutions, and Software solutions. We have been recipients of Various Awards under "Fastest Growing IT Consulting and Software Company " and "Excellence in Technology Services "


InterSources logo

About InterSources

Sourced by ZipRecruiter

In 2007, Our journey began as pioneers in the realm of technology and security. Since then, InterSources Inc. has evolved into a trusted partner, leading the way in Cloud Security, Cybersecurity, PLG Consulting, Digital Transformation, and Professional Services. With a rich history of excellence and a forward-thinking approach, we continue to secure your digital future and drive innovation. Explore our legacy of success and discover the possibilities that lie ahead.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Fremont, CA, US

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