ZipRecruiter

Log In

1

Support Assistant Jobs in Illinois (NOW HIRING)

City of Kankakee

Support Services Assistant

Kankakee, IL · On-site

$15.84 - $16.14/hr

The Kankakee Public Library is looking to add a part-time Support Services Assistant to our team! Ask at the Circulation desk to receive an application or down an application at lions-online.org.

previous page

Showing results 41-60

All JobsSupport JobsSupport Assistant JobsSupport Assistant Jobs in Illinois

Support Assistant information

See Illinois salary details

$11

$18

$25

How much do support assistant jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for support assistant in Illinois is $18.02, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Support Assistant vs Customer Service Representative?

AspectSupport AssistantCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; certifications varyHigh school diploma; often customer service training
Work EnvironmentHealthcare, education, or social services settingsCall centers, retail, or service industries
Employer & Industry UsageHospitals, schools, social agenciesRetail stores, telecom companies, banks
Common Search & Comparison IntentSupport Assistant vs Customer Service Representative

Support Assistants typically work in healthcare, education, or social services, providing direct support to clients or patients. Customer Service Representatives mainly work in retail or call centers, focusing on customer inquiries and issue resolution. While both roles involve assisting people, Support Assistants often require specialized certifications and work in more specialized environments compared to the more general customer service roles.

What are the most commonly searched types of Support jobs in Illinois?

The most popular types of Support jobs in Illinois are:

What cities in Illinois are hiring for Support Assistant jobs?

Cities in Illinois with the most Support Assistant job openings:

Infographic showing various Support Assistant job openings in Illinois as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $37,473 per year, or $18 per hour.

Medical Support Assistant (Advanced)

Veterans Health Administration

Joliet, IL • On-site

$50K - $65K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Veterans Health Administration rating

8.1

Company rating: 8.1 out of 10

Based on 1,005 frontline employees who took The Breakroom Quiz

69th of 888 rated healthcare providers

Job description


QualificationsBasic Requirements:
  • Citizenship: Citizen of the United States English Language Proficiency: MSAs must be proficient in spoken and written English
  • Education: Must possess a High School Diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education
  • GS-6 GRADE REQUIREMENTS: Specialized Experience: Must have one (1) year of experience that is directly related to the duties of a MSA and that equips you with the particular knowledge, skills, and abilities to successfully perform the duties of this position
  • To be creditable, this experience must be equivalent to the next lower grade level, GS-5, and demonstrate the knowledge, skills, and abilities associated with current MSA responsibilities
  • Experience at this level includes but is not limited to: scheduling, canceling, re-scheduling patient's appointments and/or consults
  • entering no-show information
  • monitoring the electronic wait list
  • preparing for clinic visits
  • monitoring both inpatient and outpatient appointments for areas of responsibility
  • ensuring encounter forms are completed in order to obtain appropriate workload credit
  • verifying and updating demographics and insurance information
  • processing emergency and non-emergency transfers to other VA facilities or private hospitals
  • and performing basic eligibility, co-pays and preauthorization requirements for specific coverage (i.e., TRICARE, sharing agreements, etc.)
  • AND, Demonstrated Knowledge, Skills, and Abilities
  • Candidates must demonstrate all of the KSAs below: Ability to collaborate and communicate [with a wide range of medical clinicians across multiple disciplines (e.g
  • medical doctors, nurse practitioners, physician assistants, psychologists, psychiatrists, social workers, clinical pharmacists, and nursing staff) to accomplish team goal setting to ensure medical care to patients is met
  • Ability to independently set priorities and organize work to meet deadlines, ensuring compliance with established processes, policies, and regulations
  • Ability to communicate tactfully and effectively, [electronically, by phone, in person], and in writing, with internal and external customers
  • This may include preparing reports in various formats and presenting data to various organizational levels, [as well as resolving patient concerns]
  • Advanced knowledge of the technical health care process (including, but not limited to, scheduling across interdisciplinary coordinated care delivery and/or care in the community models and patient health care portals) as it relates to access to care
  • Advanced knowledge of policies and procedures associated with interdisciplinary coordinated care delivery and/or care in the community operational activities that affect patient flow, and patient support care administrative functions to include, but not limited to appointment cycles, outside patient referrals, follow-up care, overbooking, provider availability, etc
  • Advanced knowledge of medical terminology due to the technical nature of language utilized by clinicians
  • Preferred Experience: Types at 40+ words per minute (WPM) Proficiency with office automation equipment (i.e., printers, fax, scanners, etc.) Proficiency with various computer programs, including Microsoft Office Suite, VistA, CPRS, VSE GUI, etc
  • Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/
  • Physical Requirements: The work is primarily sedentary
  • Physical demands do not exceed those of a typical office setting
  • There may be some walking, standing twisting, turning, sitting, pushing, bending, repetitive keyboarding, or carrying of light items
  • Some positions may require sitting for long periods of time at a computer terminal typing data while talking on a telephone headset.

]]>

What Veterans Health Administration employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Veterans Health Administration logo

About Veterans Health Administration

Sourced by ZipRecruiter

The Veterans Health Administration (VHA) is the largest integrated health care system in the United States, serving millions of Veterans each year. Located in Phoenix, AZ, and many other parts of the US, the VHA operates under the Department of Veteran Affairs, as suggested by their official website va.gov. The VHA is dedicated to providing the highest level of comprehensive care to its veterans. The organization offers a broad spectrum of medical, surgical, and rehabilitative care, including mental health services, research, and pharmacy benefits.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Phoenix, AZ, US

View All Veterans Health Administration Jobs

Apply