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Support Account Manager Jobs in Pleasant Prairie, WI

Kelly Services

Account Manager

Mettawa, IL · Hybrid

$38.84/hr

Apply to be a Account Manager today! #P3 #CB As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers ...

RW Holdings, Inc.

Account Manager

Libertyville, IL · On-site

$55K - $70K/yr

This is a key position supporting the Account Management Team and an excellent opportunity for the right candidate. Benefit Partners Group is a growing Employee Benefits Brokerage and Consulting Firm ...

Rent-A-Center

Account Manager

Waukegan, IL · On-site

$15.90 - $18.70/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools • Complete assigned routes for deliveries, pickups, and account follow-ups • ...

Rent-A-Center

Account Manager

Waukegan, IL

$15.90 - $18.70/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools Complete assigned routes for deliveries, pickups, and account follow-ups Deliver ...

RW Holdings, Inc.

Account Manager

Libertyville, IL

$55K - $70K/yr

This is a key position supporting the Account Management Team and an excellent opportunity for the right candidate. Benefit Partners Group is a growing Employee Benefits Brokerage and Consulting Firm ...

COMPUTACENTER PLC

Account Manager

Buffalo Grove, IL · On-site

$150K/yr

About the role An Account Manager is empowered to grow and enhance customer relationships with ... Partner with business leaders to deliver services that support company objectives and that are ...

Rent A Center

Account Manager

Waukegan, IL · On-site

$15.90 - $18.70/hr

This role supports sales growth and account health by building strong customer relationships while ... management tools · Complete assigned routes for deliveries, pickups, and account follow-ups · ...

Computacenter

Account Manager

Buffalo Grove, IL · On-site

$150K/yr

About the role An Account Manager is empowered to grow and enhance customer relationships with ... Partner with business leaders to deliver services that support company objectives and that are ...

PPC Flex

National Account Manager

Buffalo Grove, IL · On-site

$99K - $128K/yr

The National Account Manager is responsible for maintaining and growing sales in existing accounts ... Leverage Salesforce CRM to drive forward looking visibility in support of cross functional partners ...

PPC Flex

National Account Manager

Oak Creek, WI · On-site

$92K - $119K/yr

The National Account Manager is responsible for maintaining and growing sales in existing accounts ... Leverage Salesforce CRM to drive forward looking visibility in support of cross functional partners ...

Kelly Services

Account Manager II

Mettawa, IL · Hybrid

$45.50/hr

Apply to be an Account Manager II today! #P3 #CB As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers ...

Greenfield Talent

Sales Account Manager

Mundelein, IL · On-site

$75K - $85K/yr

Full-Time | Onsite Role Summary The Sales Account Manager is responsible for driving revenue growth ... You will work closely with internal teams to ensure clients receive exceptional support while ...

Kelly Services

Account Manager I

Mettawa, IL · Hybrid

Apply to be an Account Manager I today! #P3 #CB As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers ...

ULINE

Key Account Manager

Pleasant Prairie, WI · On-site

As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline's growth and success as North America's top distributor of ...

Uline

Key Account Manager

Pleasant Prairie, WI · On-site

As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline's growth and success as North America's top distributor of ...

ULINE

Key Account Manager

Kenosha, WI

As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline's growth and success as North America's top distributor of ...

ULINE

Key Account Manager

Waukegan, IL

As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline's growth and success as North America's top distributor of ...

ULINE

Key Account Manager

Pleasant Prairie, WI

As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline's growth and success as North America's top distributor of ...

Uline

Key Account Manager

Pleasant Prairie, WI · On-site

As a Key Account Manager at Uline, identify sales opportunities and make recommendations to support key customer accounts. Help drive Uline's growth and success as North America's top distributor of ...

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All JobsSupport Account JobsSupport Account Manager JobsSupport Account Manager Jobs in Pleasant Prairie, WI

Support Account Manager information

See Pleasant Prairie, WI salary details

$31.5K

$53.4K

$87.7K

How much do support account manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for support account manager in Pleasant Prairie, WI is $53,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $62,500.00 per year, depending on experience, location, and employer.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

What cities near Pleasant Prairie, WI are hiring for Support Account Manager jobs?

Cities near Pleasant Prairie, WI with the most Support Account Manager job openings:

Support Account Manager jobs near you

Account Manager

Mettawa, IL • Hybrid

Kelly Services
See more jobs at Kelly Servicesexternal

$38.84/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 23 days ago

Job description

Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking an Account Manager to work at a premier client in Mettawa, IL 60045
.
Job Title: Account Manager
Job duration: 12+ months (Temp to hire)
Pay Rate: $38.84/hr.
Shift: 1st
Schedule: Hybrid (3 days onsite 2 days remote)
Job Description: 
The Account Manager serves as the primary liaison between the AbbVie Ad Agency and the brand teams and is responsible for managing the day-to-day relationships within the Agency. Working in partnership with the Agency’s creative staff and external resources/suppliers, the position provides strategic direction and counsel to help the brand teams meet their business objectives/sales goals.
Knowledge/Skills: 
 
  • Maintain knowledge of AbbVie guidelines including, but not limited to, corporate branding, promotional material development, PromoMats review and corporate compliance.
  • Possess a thorough understanding of their accounts’ (both U.S. and Global) product attributes, marketing objectives, target audience, competitive environment, market dynamics and medical/regulatory/legal position.
  • Maintain an intimate understanding of the Agency Workflow Process including project initiation and kickoff, collaboration, necessary approvals, production and archiving.
  • Demonstrate critical creative thinking and problem-solving skills.
  • Demonstrate clear and concise written and verbal communication skills.
  • Demonstrate the ability to prioritize and multi-task to enhance productivity and manage workload.
  • Demonstrate leadership in conflict resolution to facilitate effective outcomes.
  • Possess ability to work in a high-volume, rapidly paced environment.

Project/Process Management:
 
  • Collaborate with the brand team in the development of creative briefs
  • Recommend key promotional tactics that align with the strategy and goals of the brand.
  • Issue client contact reports to ensure key information is being quickly communicated to all involved stakeholders.
  • Review creative development of a project during concept to completion to ensure specifications, client expectations, budgets, timelines, etc. are being adhered to.
  • Facilitate ongoing, timely and accurate communications to ensure all projects are completed on time and within budget.
  • Develop annual forecasts.
  • Conduct financial reconciliations on a monthly basis.
  • Track time on a daily basis.

Accountability/Scope:
 
  • Reports to AbbVie Ad Agency Group Account Manager
  • Partners with creative team on project initiatives
  • Accountable for strategic direction creative/tactical execution, compliance to all related guidelines and budget
  • Adherence to all company-wide financial policies

Qualification: 
 
  • Bachelor degree required
  • Master’s degree or equivalent related project or functional experience is desirable
  • Total account management experience – minimum of 3-4 ears
  • Pharmaceutical industry experience preferred (both U.S. and Global)
  • In-house ad agency/ad agency experience a plus
  • Excellent communications skills: verbal, presentation, written
  • High energy, positive, organized individual who is comfortable in a high-visibility role
  • Ability to manage high volume project scope in a fast paced creative environment
  • Great collaborator with ability to focus on both the big picture and small details

What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work
out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work.
Apply to be a Account Manager today!
#P3
#CB
 
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.