Account Manager
$80K - $150K/yr
Support accounts receivable and internal team collaboration Success Metrics * High client retention and renewal rates * Year-over-year account growth * Strong customer satisfaction and issue ...
Account Manager
$80K - $150K/yr
Support accounts receivable and internal team collaboration Success Metrics * High client retention and renewal rates * Year-over-year account growth * Strong customer satisfaction and issue ...
Account Manager
West Chicago, IL · On-site
$80K - $150K/yr
Support accounts receivable and internal team collaboration Success Metrics * High client retention and renewal rates * Year-over-year account growth * Strong customer satisfaction and issue ...
Quick apply
Account Manager
West Chicago, IL · On-site
$80K - $150K/yr
Support accounts receivable and internal team collaboration Success Metrics * High client retention and renewal rates * Year-over-year account growth * Strong customer satisfaction and issue ...
Account Manager
West Chicago, IL · On-site
$80K - $150K/yr
Support accounts receivable and internal team collaboration Success Metrics * High client retention and renewal rates * Year-over-year account growth * Strong customer satisfaction and issue ...
Account Manager
West Chicago, IL · On-site
$80K - $150K/yr
Support accounts receivable and internal team collaboration Success Metrics * High client retention and renewal rates * Year-over-year account growth * Strong customer satisfaction and issue ...
Account Manager
Yorkville, IL · On-site
$48K/yr
In this role, you'll work directly with existing customers, support account growth and retention ... Manage and grow an assigned portfolio of customer accounts. * Build strong relationships with ...
Account Manager
Yorkville, IL · On-site
$48K/yr
In this role, you'll work directly with existing customers, support account growth and retention ... Manage and grow an assigned portfolio of customer accounts. * Build strong relationships with ...
Account Manager
Montgomery, IL · On-site
J. O'Neil, Inc. is looking for a motivated Account Manager to help grow and support our commercial HVAC and Plumbing customer base. If you're relationship-driven, organized, and enjoy helping ...
Account Manager
Montgomery, IL · On-site
J. O'Neil, Inc. is looking for a motivated Account Manager to help grow and support our commercial HVAC and Plumbing customer base. If you're relationship-driven, organized, and enjoy helping ...
Account Manager
Aurora, IL · On-site
$68K - $90K/yr
Support: Assist the Hunter with daily tasks to ensure seamless operations and client satisfaction. REQUIRED SKILLS/ABILITIES * Relationship Building: Ability to establish and nurture strong ...
Account Manager
Aurora, IL · On-site
$68K - $90K/yr
Support: Assist the Hunter with daily tasks to ensure seamless operations and client satisfaction. REQUIRED SKILLS/ABILITIES * Relationship Building: Ability to establish and nurture strong ...
Account Manager
Aurora, IL · On-site
$68K - $90K/yr
Support: Assist the Hunter with daily tasks to ensure seamless operations and client satisfaction. REQUIRED SKILLS/ABILITIES * Relationship Building: Ability to establish and nurture strong ...
Account Manager
Aurora, IL · On-site
$68K - $90K/yr
Support: Assist the Hunter with daily tasks to ensure seamless operations and client satisfaction. REQUIRED SKILLS/ABILITIES * Relationship Building: Ability to establish and nurture strong ...
J. O'Neil, Inc. is looking for a motivated Account Manager to help grow and support our commercial HVAC and Plumbing customer base. If you're relationship-driven, organized, and enjoy helping ...
J. O'Neil, Inc. is looking for a motivated Account Manager to help grow and support our commercial HVAC and Plumbing customer base. If you're relationship-driven, organized, and enjoy helping ...
Account Manager
Montgomery, IL · On-site
J. O'Neil, Inc. is looking for a motivated Account Manager to help grow and support our commercial HVAC and Plumbing customer base. If you're relationship-driven, organized, and enjoy helping ...
Quick apply
Account Manager
Montgomery, IL · On-site
J. O'Neil, Inc. is looking for a motivated Account Manager to help grow and support our commercial HVAC and Plumbing customer base. If you're relationship-driven, organized, and enjoy helping ...
Account Manager
Geneva, IL · On-site
$125K - $170K/yr
This position will be based remotely and will support customers throughout the Midwest or East ... As an Account Manager, you'll serve as the primary commercial contact for your customer portfolio ...
Account Manager
Geneva, IL · On-site
$125K - $170K/yr
This position will be based remotely and will support customers throughout the Midwest or East ... As an Account Manager, you'll serve as the primary commercial contact for your customer portfolio ...
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Account Manager
Rockford, IL · On-site
$70K - $73K/yr
R10098995 Account Manager (Open) Location: Rockford, IL - Linden Rd - Filling industrial How will ... Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
Account Manager
Rockford, IL · On-site
$70K - $73K/yr
R10098995 Account Manager (Open) Location: Rockford, IL - Linden Rd - Filling industrial How will ... Support for Parents: We offer a 14-week paid child birth benefit to support growing families.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support renewal marketing efforts and proposal development. * Assist with account retention initiatives. Operational Excellence * Maintain agency management systems and carrier/vendor platforms.
Support Account Manager information
See DeKalb, IL salary details
$31.9K - $37.1K
11% of jobs
$41.8K is the 25th percentile. Wages below this are outliers.
$37.1K - $42.2K
16% of jobs
$42.2K - $47.4K
13% of jobs
The median wage is $49.8K / yr.
$47.4K - $52.6K
24% of jobs
$52.6K - $57.8K
9% of jobs
$59.2K is the 75th percentile. Wages above this are outliers.
$57.8K - $63K
8% of jobs
$63K - $68.1K
6% of jobs
$68.1K - $73.3K
5% of jobs
$73.3K - $78.5K
4% of jobs
$78.5K - $83.7K
2% of jobs
$83.7K - $88.8K
1% of jobs
$31.9K
$54.1K
$88.8K
How much do support account manager jobs pay per year?
As of Aug 30, 2026, the average yearly pay for support account manager in DeKalb, IL is $54,128.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,700.00 and $63,300.00 per year, depending on experience, location, and employer.
What is a support account manager?
Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.
What skills and qualifications are needed to be a support account manager?
To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.
How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?
Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.
What is the difference between Support Account Manager vs Customer Success Manager?
| Aspect | Support Account Manager | Customer Success Manager |
|---|---|---|
| Primary Focus | Handling support issues, technical troubleshooting, maintaining client satisfaction through support | Proactively ensuring client success, onboarding, renewals, and long-term relationship growth |
| Required Skills | Technical knowledge, problem-solving, communication skills | Relationship management, strategic planning, communication skills |
| Work Environment | Support teams, technical departments, often reactive | Customer success teams, account management, proactive engagement |
| Industry Usage | Common in SaaS, tech, and service industries | Common in SaaS, tech, and subscription-based industries |
While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.
What job categories do people searching Support Account Manager jobs in DeKalb, IL look for?
The top searched job categories for Support Account Manager jobs in DeKalb, IL are:
What cities near DeKalb, IL are hiring for Support Account Manager jobs?
Cities near DeKalb, IL with the most Support Account Manager job openings:
$80K - $150K/yr
Full-time
Medical, Retirement, PTO
Re-posted 2 days ago
Job description
Award-Winning Premier Service is seeking an Account Manager to join our Team!
About Premier Service
Premier Service is a leading provider of high-end landscape construction, maintenance, and snow services across the Chicagoland area. We are known for exceptional craftsmanship, proactive service, and building long-term client relationships.
Position Summary
The Account Manager is responsible for managing and growing a portfolio of residential and commercial accounts. As the primary client liaison, this role ensures service excellence, drives revenue through upselling and retention, and proactively identifies opportunities to enhance client properties. This position requires strong industry knowledge, organization, and relationship management skills.
Compensation & Benefits
- $80,000-$150,000 total compensation (base + commission)
- 401k Match
- Weekly Pay
- Health Insurance Benefits
- Paid Vacation Time
- Paid Sick Time
- Paid Holidays
- Career Growth Opportunities
Key Responsibilities
- Serve as the primary point of contact for client accounts
- Build long-term relationships and ensure high client satisfaction
- Drive account growth through upselling and renewals
- Conduct site visits and proactively recommend enhancements
- Prepare estimates, proposals, and service plans
- Coordinate with operations to ensure quality and timely service delivery
- Maintain accurate records in CRM systems
- Support accounts receivable and internal team collaboration
Success Metrics
- High client retention and renewal rates
- Year-over-year account growth
- Strong customer satisfaction and issue resolution
- Consistent service quality and contract compliance
Qualifications
- 3+ years in account management, sales, or client-facing roles (landscape experience preferred)
- Knowledge of landscape maintenance, construction, and irrigation
- Strong communication, organization, and problem-solving skills
- Proficiency in CRM systems and Microsoft Office
- Valid driver's license with local travel required
Work Environment
- Regular site visits and outdoor work in varying conditions
- Ability to lift up to 40 lbs
- Occasional evenings/weekends as needed
Premier Service is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.