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Support Account Manager Jobs in Batavia, IL (NOW HIRING)

Oktopost

Account Manager

Chicago, IL · On-site

$80 - $100/hr

Are you an experienced Account Manager, Account Executive, or Customer Success star? Looking to ... No matter what department or region you join us from, you'll be part of a team that supports ...

pregis

Account Manager - AM&B Specialist

Chicago, IL · On-site

Coordinate product management, production teams and other support resources to maximize customer ... Service assigned accounts, supporting A/R, managing T&E, disciplined CRM updates, fulfill quote ...

VML

Account Manager

Chicago, IL · On-site

The Account Manager plays a critical role in supporting the District Account Team and the day-to-day activities required to effectively and efficiently execute yearly marketing plans. What you'll do:

R.J. O'Neil

Account Manager

Montgomery, IL · On-site

J. O'Neil, Inc. is looking for a motivated Account Manager to help grow and support our commercial HVAC and Plumbing customer base. If you're relationship-driven, organized, and enjoy helping ...

pregis

Account Manager - AM&B Specialist

Chicago, IL · On-site

Coordinate product management, production teams and other support resources to maximize customer ... Service assigned accounts, supporting A/R, managing T&E, disciplined CRM updates, fulfill quote ...

Oktopost

Account Manager

Chicago, IL · On-site +1

$100/day

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Belay Diagnostics

Account Manager

Chicago, IL · Remote

$90K/yr

The Role The Account Manager is an essential member of Belay Diagnostics' commercial organization ... Support the BDE in transitioning newly onboarded accounts by executing the hand-off checklist and ...

Oktopost

Account Manager

Chicago, IL · Remote

$100/day

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Oktopost

Account Manager

Chicago, IL · On-site +1

$100/day

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential ...

Viant Technology

Account Manager

Chicago, IL · On-site

$75K - $90K/yr

Support RFI/RFP process to land new accounts across all service models in assigned territory ... Manage and grow a roster of assigned accounts in territory or segment to maximize client ...

Empist, Llc

Account Manager

Chicago, IL · On-site

$60 - $80/hr

The Account Manager is an integral part of thisstructure;tasked with supporting ourCustomers,vCIOs, and Business Partners alike. At EMPIST, our mission is to provide businesses of any size with the ...

Belay Diagnostics

Account Manager

Chicago, IL · On-site

$90K/yr

The Role The Account Manager is an essential member of Belay Diagnostics' commercial organization ... Support the BDE in transitioning newly onboarded accounts by executing the hand-off checklist and ...

Clearwater Analytics

Account Manager

Chicago, IL · On-site

$85K - $120K/yr

Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients. Responsibilities * Ensure ...

Empist

Account Manager

Chicago, IL · On-site

$65K - $75K/yr

The Account Manager is an integral part of this structure; tasked with supporting our Customers, vCIOs, and Business Partners alike. At EMPIST, our mission is to provide businesses of any size with ...

Clearwater Analytics

Account Manager

Chicago, IL · On-site

$85K - $120K/yr

Account managers will work closely with client onboarding, product support and technology to deliver value-added solutions and a world-class experience for our clients. Responsibilities * Ensure ...

Sheer Logistics

Account Manager

Chicago, IL · On-site

$55K - $70K/yr

Sheers Account Managers act as a resource to specific accounts within Sheer Logistics to enable ... Provide immediate support to collective Book of Business through managing operational tasks: Load ...

Jack Morton Worldwide

Account Manager

Addison, IL · On-site

$250K - $500K/yr

An Account Manager supports Impact XM Account Directors on the strategic aspect of the client relationship and drives the tactical aspects of all project deliverables. The Account Manager takes all ...

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Showing results 41-60

All JobsSupport Account JobsSupport Account Manager JobsSupport Account Manager Jobs in Batavia, IL

Support Account Manager information

See Batavia, IL salary details

$33.1K

$56.2K

$92.3K

How much do support account manager jobs pay per year?

As of Sep 8, 2026, the average yearly pay for support account manager in Batavia, IL is $56,219.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,300.00 and $65,800.00 per year, depending on experience, location, and employer.

What is a support account manager?

Support Account Managers are professionals who act as the primary point of contact between a company and its clients, ensuring that clients receive high-quality technical support and service. They are responsible for managing client relationships, addressing technical issues, and coordinating with internal teams to resolve problems efficiently. Support Account Managers help clients maximize the value of the company's products or services by providing guidance, proactive support, and personalized solutions tailored to each client's needs.

What skills and qualifications are needed to be a support account manager?

To thrive as a Support Account Manager, you need a strong background in customer service, technical troubleshooting, and account management, often supported by a relevant degree or equivalent experience. Familiarity with CRM systems like Salesforce, ticketing platforms, and industry-specific software as well as ITIL certifications are typically valuable. Exceptional communication, relationship-building, and problem-solving skills help you effectively address client needs and foster trust. These skills are crucial for ensuring customer satisfaction, retaining key accounts, and driving long-term business success.

How does a support account manager collaborate with technical and non-technical teams to resolve customer issues?

Support Account Managers act as a bridge between customers and internal teams, working closely with technical engineers to address complex issues while also communicating updates and solutions to clients in a clear, business-focused manner. They often facilitate meetings, coordinate escalations, and ensure all stakeholders are aligned on priorities and progress. This role requires strong cross-functional collaboration skills, as you'll need to translate technical details for non-technical audiences and advocate for customer needs internally. Successful Support Account Managers are proactive communicators who excel at managing expectations and fostering positive relationships across departments.

What is the difference between Support Account Manager vs Customer Success Manager?

AspectSupport Account ManagerCustomer Success Manager
Primary FocusHandling support issues, technical troubleshooting, maintaining client satisfaction through supportProactively ensuring client success, onboarding, renewals, and long-term relationship growth
Required SkillsTechnical knowledge, problem-solving, communication skillsRelationship management, strategic planning, communication skills
Work EnvironmentSupport teams, technical departments, often reactiveCustomer success teams, account management, proactive engagement
Industry UsageCommon in SaaS, tech, and service industriesCommon in SaaS, tech, and subscription-based industries

While both roles focus on client satisfaction, Support Account Managers primarily address technical support and issue resolution, whereas Customer Success Managers focus on proactive relationship building and ensuring clients achieve their goals with the product or service.

What job categories do people searching Support Account Manager jobs in Batavia, IL look for?

The top searched job categories for Support Account Manager jobs in Batavia, IL are:

What cities near Batavia, IL are hiring for Support Account Manager jobs?

Cities near Batavia, IL with the most Support Account Manager job openings:

Support Account Manager jobs near you
Infographic showing various Support Account Manager job openings in Batavia, IL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 21% Part Time, 4% Contract, and 4% Nights. Highlights an 86% Physical, 7% Hybrid, and 7% Remote job distribution, with an average salary of $56,219 per year, or $27 per hour.

Account Manager

Chicago, IL • On-site

Favorite Healthcare Staffing, Inc.
Recruiting and Staffing Services • 5 - 10K employees
Learn more about Favorite Healthcare Staffing, Inc.external

$60 - $80/hr

Other

Posted 7 days ago

Job description

About the job

This role profile is a blend of both the job description and person specification and clearly demonstrates the relationship between specific tasks and personal attributes. It is not exhaustive but is intended to give an overview of the role which will naturally change from time to time in line with business requirements.

Company Description

Favorite Healthcare Staffing is the nation's premier provider of healthcare professionals, offering a full range of per diem, allied health, contract, travel assignments, as well as permanent placement opportunities. Favorite continues to set the industry standard for quality, service, and integrity in healthcare staffing and services. What makes Favorite Healthcare Staffing unique? The answer is simple - our people. From the commitment to our communities to our "work hard play hard" mentality, it's our people who define who we are.

Position DetailsClient Relationship Management

Serve as the primary liaison for clients regarding orders and service delivery. Provide expert guidance on client rates and service lines to optimize engagement. Maintain professional, responsive communication with all client partners and internal teams.

Growth and Expansion

Drive GM growth by increasing order volume and improving fill rates. Expand service offerings to include per diem, contract, clinical, allied, non-clinical, locums, international services, and more. Foster strategic partnerships, including MSP and corporate conversions, to support business expansion. Ensure markup retention and stability to maximize profitability.

Performance Metrics

Meet and exceed goals and metrics as set by the Account Management Supervisor. Leverage business analytics tools to track and report on opportunities, account growth, and stability. Monitor and enhance key performance indicators, including time-to-fill, overall order fulfillment, and cancellation reduction.

Collaboration and Operational Excellence

Work closely with all business units to enhance account management and operational effectiveness. Partner with Program Managers on quarterly client reviews and identify opportunities for growth. Implement new or improved program opportunities to enhance client satisfaction and service effectiveness.

Process Improvement

Continuously seek and implement improvements to internal processes in alignment with the Account Management Supervisor. Adhere to standard operating procedures established by the Senior Director of Account Management.

Client Partnership Health

Assess and monitor the health of each client partnership to ensure long-term viability and satisfaction. Drive core production for client accounts by focusing on key performance indicators and strategic goals.

Core Qualifications
  • Education: Bachelor's degree in Business, Marketing, Communications, or a related field, or equivalent work experience.
  • Experience: 2-5+ years in account management, sales, customer success, or a client-facing role. Proven track record of managing client relationships and meeting or exceeding revenue targets. Experience handling multiple accounts or projects at once.
  • Key Skills: Relationship Management ; Strong interpersonal and communication skills ; Ability to build trust and maintain long-term client partnerships ; Sales & Business Development ; Upselling and cross-selling experience ; Negotiation and contract management skills ; Understanding of sales pipelines and forecasting ; Organizational & Analytical Skills ; Ability to manage multiple clients, deadlines, and priorities ; Problem-solving and critical thinking ; Comfortable analyzing data and performance metrics.
  • Technical/Tools: Experience with CRM software (e.g., Salesforce, HubSpot) ; Proficiency in Microsoft Office.

#AllJobs2 #INDFAV

Applicants must be able to show proof that they are legally eligible to work in the United States.

Favorite Healthcare Staffing, LLC is an equal opportunity employer and does not make hiring decisions based on race, color, religion, gender or other protected classes.

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Favorite Healthcare Staffing logo

About Favorite Healthcare Staffing

Sourced by ZipRecruiter

Favorite Healthcare Staffing, part of Acacium Group, takes pride in connecting candidates with jobs that fit their unique needs. We place nursing, advanced practice, and allied healthcare professionals in top-rated hospitals, clinics, and physicians' offices across the country. With thousands of per diem opportunities, local and travel contracts, or permanent and temp-to-perm placement jobs to choose from, our recruiters will help you discover the perfect position for you. Favorite continues to set the industry standard for quality, service, and integrity in healthcare staffing and services. Join the Favorite Family today!

Industry

Recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Overland Park, KS, US

Year founded

1981

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