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Supervisory Veterans Service Representative Coach Jobs

Trempealeau County

Veteran's Service Officer

Whitehall, WI · On-site

$30.75 - $35.14/hr

Advocates on behalf of veterans. Assists with appeals for denied benefits, represents clients ... Supervises purchase, repair and issuing medical equipment. Assists veterans and their dependents or ...

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Supervisory Veterans Service Representative Coach information

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$29.5K

$48.3K

$78.5K

How much do supervisory veterans service representative coach jobs pay per year?

As of Sep 10, 2026, the average yearly pay for supervisory veterans service representative coach in the United States is $48,284.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $57,000.00 per year, depending on experience, location, and employer.

What is a Supervisory Veterans Service Representative Coach?

Supervisory Veterans Service Representative Coaches are experienced professionals within the Department of Veterans Affairs who oversee and mentor Veterans Service Representatives (VSRs). They provide guidance, training, and support to ensure accurate processing of veterans' claims and benefits. Coaches are responsible for monitoring team performance, implementing best practices, and resolving complex case issues. Their role is essential in maintaining high standards of service to veterans and ensuring compliance with VA policies and procedures.

How does a Supervisory Veterans Service Representative Coach balance supervisory responsibilities with coaching and mentoring team members?

A Supervisory Veterans Service Representative Coach typically manages a team of representatives while also providing guidance and mentoring to help them improve service delivery and professional development. Balancing these roles involves setting clear expectations, regularly reviewing casework, providing constructive feedback, and fostering a supportive environment that encourages learning. Coaches often facilitate training sessions and lead by example, ensuring the team meets performance standards while continuously enhancing their skills. Effective time management and communication are essential, as the coach must address both administrative duties and the individual needs of team members.

What are the key skills and qualifications needed to thrive as a Supervisory Veterans Service Representative Coach, and why are they important?

To excel as a Supervisory Veterans Service Representative Coach, you need comprehensive knowledge of veterans' benefits laws, case management, and supervisory experience, typically supported by relevant federal employment and training. Familiarity with VA claims processing systems, compensation and pension tools, and electronic records platforms is essential. Outstanding leadership, communication, and mentoring skills help in guiding and developing team members effectively. These capabilities are vital for ensuring accurate claims processing, maintaining regulatory compliance, and fostering a high-performing, supportive work environment.

What is the difference between Supervisory Veterans Service Representative Coach vs Veterans Service Representative?

AspectSupervisory Veterans Service Representative CoachVeterans Service Representative
CredentialsTypically requires VA certification and supervisory experienceRequires VA certification, customer service skills
Work EnvironmentLeads and trains teams within VA officesAssists veterans directly, handles claims and benefits
Employer & IndustryVeterans Affairs, government agencyVeterans Affairs, government agency
Search & Comparison IntentFocuses on leadership, coaching, and team managementFocuses on direct veteran assistance and claims processing

The Supervisory Veterans Service Representative Coach oversees and trains Veterans Service Representatives, focusing on team leadership and coaching. In contrast, Veterans Service Representatives primarily assist veterans directly with benefits and claims. The coaching role involves supervisory skills and leadership, while the representative role emphasizes direct client service.

What cities are hiring for Supervisory Veterans Service Representative Coach jobs?

Cities with the most Supervisory Veterans Service Representative Coach job openings:

What states have the most Supervisory Veterans Service Representative Coach jobs?

States with the most job openings for Supervisory Veterans Service Representative Coach jobs include:

What are popular job titles related to Supervisory Veterans Service Representative Coach jobs?

For Supervisory Veterans Service Representative Coach jobs, the most frequently searched job titles are:

Infographic showing various Supervisory Veterans Service Representative Coach job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $48,284 per year, or $23.2 per hour.

Veterans Service Representative (Authorizer)

Columbia, SC

SD Department of Veterans Affairs
See more jobs at SD Department of Veterans Affairsexternal

$74K/yr

Full-time, Part-time

Life, Retirement

Re-posted 13 days ago

Job description

As a Veterans Service Representative (VSR) (Authorizer), the incumbent will play a vital role in ensuring that our Veterans receive the compassionate care and benefits they deserve. You will oversee complex benefit claims, explain benefit programs and entitlement criteria, and provide final decisions on compensation and pension claims. This position may be located in the Veterans Service Center within the listed VBA Regional Offices.Qualifications:
To qualify for this position, applicants must meet all requirements by the closing date of this announcement:09/10/2026.
TIME-IN-GRADE REQUIREMENT: As a current Federal, GS employee you must meet time-in-grade requirements by the closing date of this announcement.
  • For a GS-11 position you must have served 52 weeks at the GS-10 .
The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.
MINIMUM QUALIFICATION REQUIREMENTS: You may qualify based on your experience and/or education as described below:

GS-11 Grade Level: Applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-10) in the normal line of progression for the occupation in the organization. Specialized experience includes experience that demonstrates competence in adjudicating and authorizing Veterans' claims.

  • Specialized experience is typically gained in positions that have involved experience in the development, examination, investigation, adjudication, and authorization of claims for disability compensation, disability pension, death compensation, death pension benefits, life insurance benefits, etc. Such experience is to be substantive and relevant and may have been gained in the practice of law or working with a Federal or state agency, insurance company, retirement, disability, or insurance program.

OR

Education Substitution: Applicants may substitute education for the required experience. To qualify based on education you must have:

  • Two and a half years of progressively higher-level graduate education leading to a Ph.D. or equivalent doctoral degree. Graduate-level education must demonstrate the competencies necessary to do the work of the position.

OR

Combination GS - 11
  • Applicants may also combine education and experience to qualify at the GS-11 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-10.

Note: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Combining Education & Experience: If you do not fully meet the length of experience and education described for a specific grade level (e.g. have six months of experience and some coursework but not a degree), the two can be combined to total 100% of the requirement. Click here for more information.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week.
Physical Requirements:The work normally involves mental rather than physical exertion. The work is mostly sedentary; however, there may be some walking, standing, and carrying of light items.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.Education:A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education to be credited towards qualifications. Provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified upon appointment. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.
Note: You may submit unofficial transcripts when applying. However, if you are selected for the position, you will be required to provide an official transcript or a statement from the institution (e.g., from the registrar, dean, or other appropriate official) or equivalent documentation prior to the start date.Employment Type: OTHER

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