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Supervisory Medical Support Assistant Jobs (NOW HIRING)

Aptive

Medical Support Assistant

Dayton, OH · On-site

$17.01/hr

Job SummaryMedical Support Assistant (MSA) - Location: Dayton VA Medical Center, Dayton, OH Compensation: $17.01/hr plus 5.09 for Health and Wellness Hours : Monday-Friday 8am-4:30pm Contract: VA NCO ...

STG International

Medical Support Assistant

West Seneca, NY · On-site

$38K - $49K/yr

STGi is currently seeking a Medical Support Assistant to provide services at our Community Based Outpatient Clinic. JOB SUMMARY: The general duty of the Medical Support Assistant is to provide ...

Aptive

Medical Support Assistant

San Antonio, TX · On-site

$36K - $46K/yr

Job Summary Medical Support Assistant (MSA) Location: Remote (must reside within 50 miles of San Antonio, TX) Schedule: Monday-Friday, 8-hour shift | 7:30am-4:00pm or 8:00am-4:30pm CST | No federal ...

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Supervisory Medical Support Assistant information

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$29K

$45.8K

$61.5K

How much do supervisory medical support assistant jobs pay per year?

As of Sep 13, 2026, the average yearly pay for supervisory medical support assistant in the United States is $45,752.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $51,500.00 per year, depending on experience, location, and employer.

What is the difference between Supervisory Medical Support Assistant vs Medical Support Assistant?

AspectSupervisory Medical Support AssistantMedical Support Assistant
CredentialsTypically requires certification and experience; may include supervisory trainingUsually requires basic certification or training
Work EnvironmentOversees staff, manages schedules, and ensures workflow in healthcare settingsPerforms administrative and clerical tasks under supervision
Employer & Industry UsageUsed in VA and healthcare facilities with supervisory rolesCommon in clinics, hospitals, and VA facilities for administrative support

The Supervisory Medical Support Assistant has additional responsibilities related to team oversight and workflow management, whereas the Medical Support Assistant focuses on administrative tasks. The supervisory role requires more experience and often certification, making it suitable for those seeking advancement in healthcare support positions.

What cities are hiring for Supervisory Medical Support Assistant jobs?

Cities with the most Supervisory Medical Support Assistant job openings:

What states have the most Supervisory Medical Support Assistant jobs?

States with the most job openings for Supervisory Medical Support Assistant jobs include:

What are popular job titles related to Supervisory Medical Support Assistant jobs?

For Supervisory Medical Support Assistant jobs, the most frequently searched job titles are:

Infographic showing various Supervisory Medical Support Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $45,752 per year, or $22 per hour.

Medical Support Assistant

Montrose, NY • On-site

SD Department of Veterans Affairs
See more jobs at SD Department of Veterans Affairsexternal

$38K/yr

Full-time

Re-posted 23 days ago

Job description

The VA Hudson Valley Healthcare system is currently recruiting one Medical Support Assistant for the Health Administration service. This is an intermittent position that will be required to travel between the Montrose VAMC and Castle Point VAMC as needed.Qualifications:Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • Experience. None.
  • Education. High school diploma, General Education Development equivalency certificate, or proficiency certificate from a State or territorial-level Board or Department of Education.
  • Licensure/Certification/Registration. None.
  • English Language Proficiency. Candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403(f).

May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).
Creditable Experience:
  • Knowledge of MSA Practices. To be creditable, the experience must have demonstrated the knowledge, skills, and abilities (KSAs) associated with current MSA responsibilities or an equivalent administrative patient support role in a non-VA medical inpatient or outpatient setting. Experience satisfying this requirement may be paid/non-paid employment as an MSA or an equivalent position in a non-VA hospital or clinic setting.
  • Quality of Experience. Qualifying experience must be at a level comparable to MSA experience or equivalent administrative clinical support role in a non-VA medical inpatient or outpatient setting at the next lower grade level. For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and a range of varieties as described in this standard, at the specified grade level and be performed by the incumbent at least 25% of the time.

Grade Determinations: The following criteria must be met when determining the grade of candidates:
Medical Support Assistant, GS-03:
  • Experience or Education: None beyond the basic requirements.
Medical Support Assistant, GS-04:
  • Experience. One year of creditable experience equivalent to the next lower grade.; OR
  • Education. One year of education above high school. AND,
  • Knowledge, Skills, and Abilities (KSAs). In addition to the experience or education above, the candidate must demonstrate the following KSAs:
    • Knowledge of basic medical terminology to assist in the provision of care to patients.
    • Skill in recording patient messages and understanding physician requests pertaining to follow-up medical care in internal or external clinics.
    • Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to facilitate medical care for patients.
    • Ability to use, and navigate between, various types of office automation equipment and software (i.e., computer systems, web-based scheduling programs; insurance collection system; scanning software, multiple line phone systems; electronic faxing programs) to support patient care.
Medical Support Assistant, GS-05:
  • Experience. One year of creditable experience equivalent to the next lower grade; OR
  • Education. Two years of education above high school. AND,
  • Knowledge, Skills, and Abilities (KSAs). In addition to the experience or education above, the candidate must demonstrate the following KSAs:
    • Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients.
    • Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution.
    • Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports.
    • Ability to schedule medical appointments in a clinical setting.
    • Ability to work independently in the accomplishment of a wide variety of duties performing patient support work.
    • Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers.

Preferred Experience: One year of customer service experience. Ability to use computer equipment.
Reference: For more information on this qualification standard, please visit https://www.va.gov/ohrm/QualificationStandards/.
The full performance level of this vacancy is GS-05. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-03 to GS-05.
Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service for requirements.Education:Proof of education will need to be submitted in order to receive credit.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.Employment Type: OTHER

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