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Supervisor Front Desk Renaissance Hotel Jobs (NOW HIRING)

San Manuel

Supervisor, Hotel Front Desk

Highland, CA · On-site

$17 - $21.75/hr

Supervisor monitors daily performance of Front Desk Team Members to ensure duties are completed accurately, efficiently and timely. Oversees Hotel Front Desk processes: ensuring rooms and services ...

Hilton Miami Downtown

Supervisor Front Desk

Miami, FL · On-site

$16.25 - $21/hr

Front Desk Supervisor Provide guidance and leadership as the Front Desk Supervisor and ensure ... hotel. Assist Front Desk Agents Operators, Reservation Agents, Bell Attendants and other ...

Sage Hospitality

Supervisor Front Desk

Detroit, MI · On-site

$16.75 - $21.75/hr

Shinola Hotel is seeking a Front Desk Supervisor to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living room.

Sage Hospitality Group

Supervisor Front Desk

Irvine, CA · On-site

$18.25 - $23.50/hr

Embassy Suites Irvine Front Desk Supervisor Embassy Suites Irvine is part of the amazing Sage ... Hilton Hotel discounts world wide * Medical, vision, and dental insurance (full time employees only ...

Sage Hospitality

Supervisor Front Desk

Detroit, MI · On-site

$16.75 - $21.75/hr

Shinola Hotel is seeking a Front Desk Supervisor to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living room.

Sage Hospitality Group

Supervisor Front Desk

Detroit, MI · On-site

$15.50 - $20.25/hr

Shinola Hotel is seeking a Front Desk Supervisor to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living room.

San Manuel Casino

Supervisor, Hotel Front Desk

Highland, CA

$17 - $21.75/hr

Supervisor monitors daily performance of Front Desk Team Members to ensure duties are completed accurately, efficiently and timely. Oversees Hotel Front Desk processes: ensuring rooms and services ...

Hilton Worldwide Holdings

Supervisor Front Desk

Miami, FL · On-site

$16.25 - $21/hr

... hotel. Assist Front Desk Agents Operators, Reservation Agents, Bell Attendants and other ... Respond promptly to guest requests for a supervisor or manager SPECIFIC JOB KNOWLEDGE, SKILL AND ...

Hilton Orrington/Evanston

Supervisor Front Desk

Evanston, IL · On-site

$16 - $20.75/hr

Front Desk Supervisor Supervise the daily operations of the Front Desk staff to maximize revenues ... hotel activity, serving as a role model for clerks and other employees. Resolve customer ...

Hillside Boutique Hotel

Front Desk Supervisor

Castroville, TX · On-site

$16 - $20.75/hr

Education and/or Experience Previous supervisory experience Previous experience in Front Desk environment in the hotel industry Certificates, Licenses, Registrations May be required to hold a current ...

Hillside Boutique Hotel

Front Desk Supervisor

Castroville, TX · On-site

$16 - $20.75/hr

Education and/or Experience Previous supervisory experience Previous experience in Front Desk environment in the hotel industry Certificates, Licenses, Registrations May be required to hold a current ...

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Supervisor Front Desk Renaissance Hotel information

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How much do supervisor front desk renaissance hotel jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for supervisor front desk renaissance hotel in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the main responsibilities of a supervisor front desk at a Renaissance Hotel?

A Supervisor Front Desk at a Renaissance Hotel is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and managing front desk staff. Duties include checking guests in and out, handling guest inquiries and complaints, training new employees, and coordinating with other hotel departments to resolve issues. The supervisor also helps maintain smooth workflow, ensures compliance with hotel policies, and assists in scheduling staff shifts. Their role is crucial in creating a welcoming and efficient experience for hotel guests.

What are some common challenges faced by a supervisor front desk at a Renaissance Hotel, and how can they be effectively managed?

As a Supervisor Front Desk at a Renaissance Hotel, one common challenge is balancing guest satisfaction with operational efficiency, especially during high-occupancy periods. Managing a diverse team, handling guest complaints, and ensuring smooth communication between departments are daily tasks that require strong interpersonal and organizational skills. Proactively training staff, maintaining a calm demeanor under pressure, and leveraging technology for task management can help address these challenges. Additionally, collaborating closely with housekeeping, concierge, and management teams ensures seamless guest experiences and efficient problem resolution.

What are the key skills and qualifications needed to thrive as a supervisor front desk at a Renaissance Hotel, and why are they important?

To thrive as a Supervisor Front Desk at Renaissance Hotel, you need strong customer service skills, leadership abilities, and experience in hospitality management, often supported by a relevant degree or prior front desk experience. Familiarity with property management systems (PMS) like Opera and proficiency in Microsoft Office are typically required, along with knowledge of hotel booking and payment processes. Excellent communication, problem-solving, and conflict-resolution skills help you lead teams and ensure guest satisfaction. These skills and qualities are crucial for maintaining smooth front desk operations, delivering exceptional guest experiences, and supporting hotel reputation.

What are popular job titles related to Supervisor Front Desk Renaissance Hotel jobs?

For Supervisor Front Desk Renaissance Hotel jobs, the most frequently searched job titles are:

Front Desk Agent at Renaissance Westerville Hotel

Columbus, OH • On-site

Concord Hospitality
Hospitality Services • 5 - 10K employees
Learn more about Concord Hospitalityexternal

$16/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 5 days ago

Concord Hospitality rating

7.3

Company rating: 7.3 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

13th of 109 rated hotels

Job description

Renaissance Westerville Hotel Front Desk Agent

Now Hiring Front Desk Agents for the Renaissance Westerville Hotel! Part and Full-Time positions available! Starting at $16/hour! As a Front Desk Agent or Guest Services Representative at Concord Hospitality, you will be at the hub of guest interaction, creating memorable experiences from arrival to departure. Your proactive, responsive, and caring approach ensures guests feel welcomed and supported throughout their stay. If you enjoy engaging with others, have a winning personality, and take pride in delivering exceptional service, this role is a perfect fit.

Responsibilities

  • Assist guests efficiently, courteously, and professionally at all times
  • Maintain a high level of service and hospitality standards
  • Promptly address guest concerns and ensure satisfaction in a timely manner
  • Post guest charges, collect payments, and follow cash handling procedures
  • Handle guest mail and messages with respect to privacy and professionalism
  • Stay knowledgeable about the Renaissance brand, travel programs, and special offers
  • Communicate guest feedback effectively to departments and management
  • Respond quickly to calls, lobby visitors, and team members needing assistance
  • Maintain full knowledge of hotel safety and emergency procedures

Qualifications

  • High school diploma or equivalent preferred
  • Prior hospitality or customer service experience is a plus
  • Strong interpersonal and communication skills
  • Ability to multitask and remain professional in a fast-paced environment
  • Detail-oriented with strong organizational skills
  • Flexibility to work varied shifts, including evenings, weekends, and holidays

Benefits (Full-Time Associates Only)

  • Competitive wages
  • Medical, dental, and vision insurance
  • Life insurance and short/long-term disability options
  • 401(k) program with company match
  • Tuition assistance
  • Discounted room rates at Concord-managed hotels
  • Training, development, and career advancement opportunities

Why Join Concord? At Concord Hospitality, we invest in our associates through training and development at all levels. Our "Associate First" culture supports growth, balance, and diversity. We are built on five cornerstones: Quality, Integrity, Community, Profitability, and FUN! Our associates proudly cheer: "We Are Concord!" We are an equal opportunity employer committed to diversity and inclusion and strive to be a Great Place to Work for All.

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