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Supervisor Front Desk Renaissance Hotel Jobs (NOW HIRING)

Marriott International

Front Desk Agent FLEX

Chicago, IL · On-site

$26.39 - $27.14/hr

No supervisory experience. License or Certification: None At Marriott International, we are ... About the Team At Renaissance Hotels, we believe in helping our guests experience the DNA of the ...

Marriott

Front Desk Agent FLEX

Chicago, IL · On-site

$14.75 - $18.50/hr

No supervisory experience. License or Certification: None At Marriott International, we are ... At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods ...

Crestview Management, LLC

Front Desk Agent

Atlanta, GA · On-site

$13.75 - $17.25/hr

Front Desk Agent Location: Atlanta, GA, 30354 Job Number: 24141612 Job Category: Rooms & Guest ... At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods ...

Columbia Sussex

Front Desk Agent

Atlanta, GA · On-site

$15 - $16/hr

Front Desk Agent Location: Atlanta, GA, 30354 Job Number: 24141612 Job Category: Rooms & Guest ... At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods ...

Crestview Management, LLC

Front Desk Agent

Atlanta, GA · On-site

$15 - $16/hr

Front Desk Agent Location: Atlanta, GA, 30354 Job Number: 24141612 Job Category: Rooms amp; Guest ... At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods ...

Sage Hospitality

Supervisor Front Desk

Detroit, MI · On-site

$15.50 - $20.25/hr

Front Desk Supervisor Shinola Hotel is seeking a Front Desk Supervisor to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit ...

Marriott

Front Desk Agent FLEX

Chicago, IL · On-site

$26.39 - $27.14/hr

No supervisory experience. License or Certification: None At Marriott International, we are ... At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods ...

Sage Hospitality

Supervisor Front Desk

Detroit, MI · On-site

$16.75 - $21.75/hr

Shinola Hotel is seeking a Front Desk Supervisor to create timeless memories and quality experiences for guests and associates alike. The world's first Shinola Hotel is Detroit's new living room.

Hilton Miami Downtown

Supervisor Front Desk

Miami, FL · On-site

$16.25 - $21/hr

... hotel. Assist Front Desk Agents Operators, Reservation Agents, Bell Attendants and other ... Respond promptly to guest requests for a supervisor or manager SPECIFIC JOB KNOWLEDGE, SKILL AND ...

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Supervisor Front Desk Renaissance Hotel information

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$10

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How much do supervisor front desk renaissance hotel jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for supervisor front desk renaissance hotel in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the main responsibilities of a supervisor front desk at a Renaissance Hotel?

A Supervisor Front Desk at a Renaissance Hotel is responsible for overseeing the daily operations of the front desk, ensuring exceptional guest service, and managing front desk staff. Duties include checking guests in and out, handling guest inquiries and complaints, training new employees, and coordinating with other hotel departments to resolve issues. The supervisor also helps maintain smooth workflow, ensures compliance with hotel policies, and assists in scheduling staff shifts. Their role is crucial in creating a welcoming and efficient experience for hotel guests.

What are some common challenges faced by a supervisor front desk at a Renaissance Hotel, and how can they be effectively managed?

As a Supervisor Front Desk at a Renaissance Hotel, one common challenge is balancing guest satisfaction with operational efficiency, especially during high-occupancy periods. Managing a diverse team, handling guest complaints, and ensuring smooth communication between departments are daily tasks that require strong interpersonal and organizational skills. Proactively training staff, maintaining a calm demeanor under pressure, and leveraging technology for task management can help address these challenges. Additionally, collaborating closely with housekeeping, concierge, and management teams ensures seamless guest experiences and efficient problem resolution.

What are the key skills and qualifications needed to thrive as a supervisor front desk at a Renaissance Hotel, and why are they important?

To thrive as a Supervisor Front Desk at Renaissance Hotel, you need strong customer service skills, leadership abilities, and experience in hospitality management, often supported by a relevant degree or prior front desk experience. Familiarity with property management systems (PMS) like Opera and proficiency in Microsoft Office are typically required, along with knowledge of hotel booking and payment processes. Excellent communication, problem-solving, and conflict-resolution skills help you lead teams and ensure guest satisfaction. These skills and qualities are crucial for maintaining smooth front desk operations, delivering exceptional guest experiences, and supporting hotel reputation.

What are popular job titles related to Supervisor Front Desk Renaissance Hotel jobs?

For Supervisor Front Desk Renaissance Hotel jobs, the most frequently searched job titles are:

Hotel Front Desk Manager

Baltimore, MD

Renaissance Baltimore Harborplace Hotel
Traveler Accommodation • 51 - 200 employees
Learn more about Renaissance Baltimore Harborplace Hotelexternal

$64K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 hours ago

Job description

Join our team at the Renaissance Baltimore Harbor Place as the Front Desk Manager. The Front Office Manager (AFOM) manages the daily operations, guest services, and staff at a hotel's front desk.

Key responsibilities include handling guest complaints, managing check-ins/check-outs, scheduling staff, ensuring brand standards, and stepping in to lead the team.


Compensation:

$59,000 - $64,000 yearly


Responsibilities:
  • Operational Leadership: Manage daily front desk operations, including guest registration, room assignments, and checkout procedures.
  • Guest Relations: Resolve high-level guest complaints efficiently to ensure satisfaction.
  • Staff Supervision: Supervise, train, and schedule front desk staff, bell/door staff, and concierge.
  • Administrative Duties: Assist with payroll, performance evaluations, and reporting.
  • Revenue Management: Assist in maximizing room revenue through upselling and monitoring room rates.
  • Collaboration: Coordinate with Housekeeping, Maintenance, and Security departments to ensure seamless guest service.

Qualifications:
  • Education: A high school diploma or GED is required; a bachelor's degree in Hospitality or Business Administration is preferred.
  • Experience: 2–3 years of front desk or guest services experience, often with prior supervisory experience.
  • Skills: Strong leadership, communication, and interpersonal skills, along with proficiency in hotel property management systems (PMS).
  • Physical Demands: Ability to stand for long periods and work flexible hours, including weekends and holidays.

About Company

Discover Renaissance Baltimore Harborplace Hotel, located on Baltimore’s famed Inner Harbor. The hotel offers 31,000 square feet of event space, 21 breakout spaces, 622 guest rooms, an on-site business center, fitness center, restaurant, coffee shop, and lounge.

We value our team and are committed to supporting their professional growth, well-being, and work-life balance. We offer a competitive benefits package that may include:

  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off, holidays, and sick leave
  • Professional development and training opportunities
  • Career advancement and internal growth opportunities
  • Employee recognition and reward programs
  • A collaborative, inclusive, and supportive work environment