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Supervisor Customer Jobs in Reno, NV (NOW HIRING)

Analytical Laboratory Supervisor

Sparks, NV ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Additionally, the Supervisor will apply technical knowledge to assist in developing and updating ... customers * Develop and maintain clear and standard work instructions, SOPs and troubleshooting ...

Customer Service Representative

Truckee, CA ยท On-site

$18.25 - $25/hr

Position Summary Under general supervision of the Customer Service Supervisor or Manager, provides efficient and courteous service to all inquiries by the electric and water customers of the District ...

Shop Maintenance Supervisor

Sparks, NV ยท On-site

$85K - $95K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Job Summary Supervises and provides direct leadership for technicians. Manages work flow and ... customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in ...

Affordable Housing Maintenance Supervisor

Reno, NV ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

MAINTENANCE SUPERVISOR The Maintenance Supervisor is responsible for all maintenance operations of ... Customer & Resident Relations * Manage excellent customer service and monitor service request ...

Affordable Housing Maintenance Supervisor

Reno, NV ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

MAINTENANCE SUPERVISOR The Maintenance Supervisor is responsible for all maintenance operations of ... Customer & Resident Relations * Manage excellent customer service and monitor service request ...

Affordable Housing Maintenance Supervisor

Reno, NV ยท On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

MAINTENANCE SUPERVISOR The Maintenance Supervisor is responsible for all maintenance operations of ... Customer & Resident Relations * Manage excellent customer service and monitor service request ...

COOK SUPERVISOR (FULL TIME)

Sparks, NV ยท On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Culinary Services Group is hiring immediately for a full time COOK SUPERVISOR position. * Location ... Helps serves meals; remains present during scheduled meal periods to receive customer comments and ...

COOK SUPERVISOR (FULL TIME)

Sparks, NV

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Culinary Services Group is hiring immediately for a full time COOK SUPERVISOR position. * Location ... Helps serves meals; remains present during scheduled meal periods to receive customer comments and ...

COOK SUPERVISOR (FULL TIME)

Sparks, NV ยท On-site

$21.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Culinary Services Group is hiring immediately for a full time COOK SUPERVISOR position. * Location ... Helps serves meals; remains present during scheduled meal periods to receive customer comments and ...

Resolve customer complaints / disputes where possible or refer such matters to a supervisor/manager. * Ensure the team adheres to the gaming procedures, as set out in the Legends Bay Casino ...

Resolve customer complaints / disputes where possible or refer such matters to a supervisor/manager. * Ensure the team adheres to the gaming procedures, as set out in the Legends Bay Casino ...

Field Service Supervisor

Reno, NV ยท On-site +1

$55 - $65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview Field Service Supervisor Overview North American Substation Services (NASS) is a national ... Plan and coordinate complex field activities, including resource planning, customer communication ...

Field Service Supervisor

Reno, NV ยท On-site +1

$55 - $65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview Field Service Supervisor Overview North American Substation Services (NASS) is a national ... Plan and coordinate complex field activities, including resource planning, customer communication ...

Field Service Supervisor

Reno, NV ยท On-site +1

$55 - $65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview Field Service Supervisor Overview North American Substation Services (NASS) is a national ... Plan and coordinate complex field activities, including resource planning, customer communication ...

Field Service Supervisor

Reno, NV ยท On-site +1

$55 - $65/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Overview Field Service Supervisor Overview North American Substation Services (NASS) is a national ... Plan and coordinate complex field activities, including resource planning, customer communication ...

Showing results 41-60

Supervisor Customer information

See Reno, NV salary details

$32.9K

$65.9K

$106.7K

How much do supervisor customer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for supervisor customer in Reno, NV is $65,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,900.00 and $77,800.00 per year, depending on experience, location, and employer.

What is a supervisor customer?

A Supervisor Customer, often called a Customer Service Supervisor, oversees a team of customer service representatives to ensure customers receive prompt, effective, and courteous support. They handle escalated issues, train new staff, set performance goals, and monitor team metrics. Their responsibilities also include scheduling, coaching team members, and implementing service policies to improve customer satisfaction. This role is crucial in maintaining high standards of service and addressing customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a supervisor customer, and why are they important?

To thrive as a Supervisor Customer, you need strong leadership skills, customer service expertise, and typically a background in business or a related field. Familiarity with customer relationship management (CRM) systems, call center software, and performance reporting tools is important. Excellent communication, conflict resolution, and motivational abilities help you effectively manage teams and resolve customer issues. These skills ensure smooth operations, high customer satisfaction, and a productive, engaged team environment.

What are some common challenges faced by a supervisor customer and how can they be effectively managed?

Supervisors in customer service often face challenges such as managing high call volumes, handling escalated customer issues, and ensuring team members meet performance targets. Effective management involves setting clear expectations, providing regular coaching and feedback, and fostering a supportive team environment. Developing strong conflict resolution and communication skills is crucial, as supervisors frequently act as a bridge between frontline staff and upper management. Utilizing performance metrics and customer feedback can also help identify areas for improvement and maintain high service standards.

What is the difference between Supervisor Customer vs Customer Service Manager?

AspectSupervisor CustomerCustomer Service Manager
CredentialsHigh school diploma or equivalent; some roles may require experience in customer serviceBachelor's degree often preferred; management experience beneficial
Work EnvironmentSupervises customer service teams, often in retail, call centers, or service centersOversees multiple customer service teams or departments, strategic planning
Employer & Industry UsageCommon in retail, hospitality, telecom, and service industriesFound in larger organizations, corporate settings, and multi-location businesses
Search & Comparison IntentFocuses on team supervision and daily operationsFocuses on overall customer service strategy and performance

The main difference between Supervisor Customer and Customer Service Manager lies in scope and responsibilities. Supervisors typically oversee daily team operations, while Customer Service Managers handle broader strategic planning and department management. Both roles require customer service experience, but the managerial level and scope differ.

What are popular job titles related to Supervisor Customer jobs in Reno, NV?

For Supervisor Customer jobs in Reno, NV, the most frequently searched job titles are:

Infographic showing various Supervisor Customer job openings in Reno, NV as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $65,908 per year, or $31.7 per hour.

Analytical Laboratory Supervisor

Panasonic

Sparks, NV โ€ข On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago


Job description

Overview
The Analytical Laboratory Supervisor is responsible for effectively leading a team of scientists and engineers by performing qualitative and quantitative analyses to support daily production activities, materials development, and critical failure analysis. Additionally, the Supervisor will apply technical knowledge to assist in developing and updating standard work instructions, Standard Operating Procedures (SOPs), and troubleshooting guides, while leading short-term and long-term initiatives to meet business targets.
Responsibilities
Analytical Laboratory Supervisor
https://www.youtube.com/watch?v=0tMgKm_71qs
(by clicking this link you are being referred to an external site that is not part of Panasonic)
Meet the Recruiter: Princess Damato
Essential Duties:
  • Lead a team of highly talented and motivated scientists and engineers in one of Panasonic's battery laboratory facilities. The duties of the team include but are not limited to:
  • Provide chemistry support related to daily production and materials development activities
  • Develop new testing and evaluation methods using existing and new analytical tools
  • Demonstrate solid troubleshooting skills and ability to quickly solve unknown problems
  • Apply knowledge and method development to handle failure analysis and root cause issues from our factories and customers
  • Develop and maintain clear and standard work instructions, SOPs and troubleshooting guides
  • Utilize relevant production data where needed to evaluate performance of new material suppliers
  • Ensure safe operation of the laboratory through hierarchy of controls and continuous personnel management
  • Develop team capabilities through training, data review discussions, technical report review, and new/novel method development
  • Develop and execute strategies aligned with team missions and projects
  • Lead by example with a strong work ethic and a "get the job done" approach
  • Demonstrate excellent time and project management skills, including effectively allocating time and resources, clearly tracking project progress, and delivering accurate results by deadlines
  • Develop effective short-term and long-term plans for the team to achieve business targets
  • Effectively communicate and collaborate with management teams, team members, and related divisions (e.g. Japan colleagues, Factory Engineering Teams, Quality Control Teams).
  • Foster a high-performance culture through servant leadership.

Personal Protective Equipment (PPE) Requirements:
  • To ensure the health and safety in the workplace and for the protection of our employees, wearing PPE is a possibility and may include equipment such as a full Tyvek suit, safety shoes, gloves, safety glasses, face mask, bump cap, and a full hazmat suit that includes a respirator.

The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
Qualifications
Requirements - Required and/or Preferred
Education, Certifications, and Licenses:
  • Required: Bachelor's Degree in Chemistry, Materials Science, Polymer Science, or related field
  • Preferred: Master's or PhD. in Chemistry, Material Science, or related field

Essential Qualifications:
  • Minimum of 5+ years of chemistry and laboratory experience
  • Ability to follow Panasonic's culture of full-cycle engineering where members will have full responsibility and accountability for their projects from start to finish
  • Strong analytical and decision-making abilities. Able to influence others to move towards a common goal
  • Self-motivation and resourcefulness are required
  • Able to manage multiple concurrent tasks in a fast-paced environment, effectively prioritize work, and deliver quality results
  • Intuitive, adaptable, creative, and collaborative with excellent communication and interpersonal skills
  • Extensive chemical and/or materials science background and working knowledge of battery materials

Preferred Qualifications:
  • 3+ years of leadership experience preferred
  • Understanding of chemical analysis methods such as GC, ICP, FTIR, UV-Vis, IC, titrations, etc.
  • In-depth knowledge of battery materials and battery cells, including their structures, how to effectively characterize, and how to troubleshoot characterization and analysis issues
  • Background knowledge in materials characterization techniques such as XRD, DSC, TGA, X-ray CT, and PSD
  • Knowledge of polymer systems and how to characterize the different systems
  • Familiarity with six sigma methodologies and tools
  • Strong data analysis skills with tools such as JMP, Minitab, Python, or MATLAB are highly desired
  • Track record of managing budgets and resources to achieve results
  • Experience with battery production or R&D (or other high volume manufacturing fields)
  • Experience working in a multi-national company across multiple work cultures

Preferred License(s):
  • None

Preferred Certification(s):
  • None

Physical Demands:
Physical Activities: (Percentage of time (equaling 100%) during the normal workday the employee is required to)
  • Sit: 30%
  • Walk: 30%
  • Stand: 30%
  • Lift: 10%

Required Lifting and Carrying: (Required frequency is: Not required (0%), Occasional (1-33%), Frequent (34-66%, Continuous (67-100%)
  • Up to 10 lbs.: Frequent
  • Up to 20 lbs.: Frequent
  • Up to 35 lbs.: Frequent
  • Team-lift only (over 35 lbs.): Frequent

Benefits & Perks - What's In It For You:
Panasonic Energy prioritizes total well-being and offers comprehensive benefits options to support physical, emotional, financial, social, and environmental health:
  • Health Benefits - Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
  • Voluntary Benefits - Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
  • Panasonic Retirement Savings & Investment Plan (PRSIP) - 401(k) plan with company matching contributions and immediate vesting.
  • Paid Time-Off Benefits - Vacation, holidays, personal days, sick leave, volunteer, and parental & caregiver leave.
  • Educational Assistance - Tuition reimbursement for job-related courses after six months of service.
  • Health Management and Wellbeing Programs -Lifestyle Spending Account, EAP, virtual health management, chronic condition, neurodiversity, tobacco cessation, substance abuse support, and life stage and fertility resources. Available to eligible employees starting the first day of the month following your start date. Eligibility for each benefit may vary based on employment status, location, and length of service.
  • Employee Recognition Program - High5 employee recognition and awards platform, quarterly and annual employee recognition
  • Annual Bonus Program - Opportunity for an annual performance-based bonus.
  • On-site Food Options: Several on-site cafes, plentiful snack and beverage kitchens, revolving on-site vendor visits and employee events
  • Free Shuttle: Rides to and from work!

Where You'll Be:
For our onsite roles, Panasonic Energy is committed to fostering an ideal working environment that goes beyond the conventional. We understand the significance of moments that matter in your onsite experience, and we prioritize creating a workspace that not only promotes productivity but also ensures a fulfilling and positive work atmosphere. Join us at Panasonic Energy, where your onsite presence is valued, and we strive to make each moment count in your professional journey.
Who We Are:
Meet Panasonic Energy! At Panasonic Energy, you'll do work that matters as we are dedicated to transforming the world through the acceleration of sustainable energy. By producing safe, high-quality lithium-ion batteries, you become part of a team that plays a crucial role in creating technologies that move us.
Our journey began in 2017, and now, as the world's largest lithium-ion battery factory, we are expanding operations to De Soto, Kansas, providing you with the opportunity to experience career growth in more ways than one.
As an innovative thinker, you'll thrive here, as we continually push the boundaries of lithium-ion battery technology and production capabilities to enhance efficiency and performance in EVs.
Being part of Panasonic Energy means positively contributing to society, aligning with our commitment to building a better world through sustainable energy solutions.
We care about what you care about, fostering an environment where your contributions make a meaningful impact on the future of energy and transportation. Join us and be part of a team that values your work, encourages innovation, and actively contributes to a positive societal impact.
In addition to an environment that is as innovative as our products, we offer competitive salaries and benefits.
We Take Opportunity Seriously:
At Panasonic Energy, we are committed to a workplace that genuinely fosters inclusion and belonging. Fairness and Honesty have been part of our core values for more than 100 years and we are proud of our diverse culture as an equal opportunity employer.
We understand that your career search may look different than others and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience. If you are actively looking or starting to explore new opportunities, submit your application!
Supplemental Information:
Pre-employment drug testing is required.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by law. All qualified individuals are required to perform the essential functions of the job with or without reasonable accommodation.
Due to the high volume of responses, we will only be able to respond to candidates of interest. All candidates must have valid authorization to work in the U.S. without restriction.
Thank you for your interest in Panasonic Energy Corporation of North America.
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