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Supervisor Associate Jobs in Kitchener, ON (NOW HIRING)

Ryder

Inventory Supervisor

Brantford, ON · On-site

Provide floor support to Operations Supervisors and hourly associates regarding inventory issues and office support to the I/O Coordinators and receiving/shipping office personnel. * Facilitates and ...

Cintas

Production Associate - Utility III

Cambridge, ON

CA$21.48/hr

... by the shift supervisor. The tasks for this position may include hanging or sorting garments ... Production Associates are expected to maintain the cleanliness of their work area and to meet or ...

Cintas

Production Associate - Utility III

Cambridge, ON

CA$21.48/hr

... by the shift supervisor. The tasks for this position may include hanging or sorting garments ... Production Associates are expected to maintain the cleanliness of their work area and to meet or ...

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All JobsSupervisor Associate JobsSupervisor Associate Jobs in Kitchener, ON

Supervisor Associate information

What are some typical challenges supervisor associates face when transitioning into their first leadership role?

Supervisor Associates often encounter challenges such as balancing their own workload with overseeing team members, adapting to new responsibilities like scheduling and performance reviews, and learning to provide constructive feedback. Navigating team dynamics and resolving conflicts can also be demanding, especially when supervising former peers. However, organizations usually provide mentorship and training to help new supervisors build confidence and develop effective leadership skills.

What is the difference between Supervisor Associate vs Customer Service Representative?

AspectSupervisor AssociateCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentSupervisory role in retail, healthcare, or corporate settingsFrontline customer support in various industries
Employer & Industry UsageUsed in retail, healthcare, banking, and corporate sectorsCommon across retail, telecom, banking, and service industries

The Supervisor Associate typically oversees team operations, requiring some leadership skills, while Customer Service Representatives focus on assisting customers directly. Both roles are vital in customer-facing industries, but Supervisor Associates have additional responsibilities related to team management and supervision.

What are the key skills and qualifications needed to thrive as a supervisor associate?

To thrive as a Supervisor Associate, you need strong leadership abilities, organizational skills, and a relevant academic background, often a bachelor’s degree in business or a related field. Familiarity with workforce management software, scheduling tools, and performance tracking systems is typically required. Excellent communication, conflict resolution, and team-building skills help set outstanding Supervisor Associates apart. These competencies are crucial for effectively overseeing teams, ensuring productivity, and maintaining a positive work environment.

What is a supervisor associate?

Supervisor Associates are entry- to mid-level professionals who assist in overseeing teams, projects, or operations within an organization. They typically support senior supervisors or managers by coordinating tasks, monitoring employee performance, and ensuring that company policies and procedures are followed. Supervisor Associates may also help train new staff, resolve minor conflicts, and contribute to process improvements. Their role often serves as a stepping stone to higher supervisory or management positions.
What are the most commonly searched types of Supervisor jobs in Kitchener, ON? The most popular types of Supervisor jobs in Kitchener, ON are:
What cities near Kitchener, ON are hiring for Supervisor Associate jobs? Cities near Kitchener, ON with the most Supervisor Associate job openings:
Supervisor Associate jobs near you

Wireless Sales Supervisor

Staples Canada ULC

Ancaster, ON • On-site

Full-time

Medical, Dental

Posted 14 days ago

Job description

Who we are

As the Working and Learning Company, we at Staples Canada, are dynamic, inspiring partners to our customers and the communities in which we live.  At Staples, we inspire people to work smarter, learn more and grow every day.  We look for people who are curious, approachable and passionate, and who enjoy finding solutions.

If that's you, let's work, learn and grow together.

Some perks and benefits:

  • Associate discount
  • Health and Dental benefits
  • RRSP/DPSP
  • Performance bonuses
  • Learning & Development programs
  • And more...
We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As the Wireless Sales Supervisor, you are a champion of the customer experience in the wireless department. You help our consumers and business customers achieve their working & learning goals by sharing your knowledge, experiences, and enthusiasm on the latest wireless tech products, services, and trends. Primarily a sales position, you will partner with management to determine and deliver on daily financial/ non-financial goals. Passionate about wireless technology, you continuously grow their knowledge by committing to ongoing self-development and interact with the larger store team and other business units by sharing your expertise.

Specifically, you will:

  • Partner with management to identify and achieve short and long-term goals for the wireless department
  • Ensure team understands connection between store financial success and the wireless department
  • Lead and model selling by cultivating a selling culture with associates to achieve current goals and targets
  • Lead and model unlocking the whole store play by engaging with customers and associates in other departments when not engaged with a customer at the wireless kiosk
  • Effectively resolve customer concerns and escalates to management when appropriate
  • Perform follow-up calls to solicit feedback on sales and promote additional products and services where applicable
  • Take opportunities to identify and grow new business opportunities and prospects such as generating referrals and participating in outreach activities
  • Work with various market leaders including General Manager, Divisional Sales Manager, Regional Sales Manager, Retail Sales, and Services Manager to target and generate business sales leads and referrals
  • Provide management with relevant sales information
  • Participate in the recruitment, hiring and onboarding processes within their department
  • Be accountable for training and coaching associates in all aspects of sales and customer engagement
  • Understand and adhere to all asset protection and privacy policies, and coach others to do so as well

Qualifications:

Some of what you need
  • Completion of post-secondary education is preferred
  • 2+ years of Wireless Sales experience
  • 1+ years in a supervisory role with direct accountability for achieving sales targets is preferred
  • Ability to resolve clients concerns in a diplomatic manner
  • Ability to plan, organize and prioritize efficiently to effectively to handle their daily responsibilities and serve our customers
  • Capacity to work independently and seek out assistance as required

#LetsConnect

We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We're looking for curious, approachable, and passionate individuals who love finding solutions. If that's you, let's work, learn, and grow together.

We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Apply