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Success Jobs in Novi, MI (NOW HIRING)

University of Michigan

Success Coach

Ann Arbor, MI · On-site

$28.85 - $31.25/hr

Through one-on-one success coaching, the coordinator guides students in their transition to the university, helping them navigate academic, personal, and professional development while connecting ...

Madonna University

Success Coach

Livonia, MI · On-site

SUMMARY Success Coach Office of Student Advising and Success Director of Student Advising and Success This position is responsible for advising and retention for undergraduate students within their ...

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs. This role requires regular travel within a defined ...

MDVIP

Success Manager

Ann Arbor, MI · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs. This role requires regular travel within a defined ...

MDVIP LLC

Success Manager

Ann Arbor, MI · On-site

Success in this role is defined by net member growth, revenue performance, physician satisfaction, and patient satisfaction, among other KPIs. This role requires regular travel within a defined ...

Guiding Harbor

Success Coach

Ypsilanti, MI · On-site

$19/hr

The Success Coach is responsible for assisting in the day-to-day operations of the home, ensuring housing standards are met, supporting program participants in learning independent living skills, and ...

Guiding Harbor

Success Coach

Ypsilanti, MI · On-site

The Success Coach is responsible for assisting in the day-to-day operations of the home, ensuring housing standards are met, supporting program participants in learning independent living skills, and ...

Guiding Harbor

Success Coach

Ypsilanti, MI · On-site

$19/hr

The Success Coach is responsible for assisting in the day-to-day operations of the home, ensuring housing standards are met, supporting program participants in learning independent living skills, and ...

Guiding Harbor

Success Coach

Ypsilanti, MI · On-site

$19/hr

The Success Coach is responsible for assisting in the day-to-day operations of the home, ensuring housing standards are met, supporting program participants in learning independent living skills, and ...

Entyre Care

Customer Success Specialist

Detroit, MI · On-site

We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...

Entyre

Customer Success Specialist

Detroit, MI · On-site

We are seeking a detail-oriented and organized Customer Success Specialist to manage the day-to-day administrative operations of our customer success processes. In this role, you will ensure that our ...

SpotOn

Client Success Partner

Royal Oak, MI · On-site

$55K - $79K/yr

The Client Success Partner manages a large portfolio of strategic accounts and drives client retention and adoption through scalable engagement strategies. This role is ideal for individuals with ...

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Success information

See Novi, MI salary details

$27.2K

$46.8K

$70.8K

How much do success jobs pay per year?

As of Aug 18, 2026, the average yearly pay for success in Novi, MI is $46,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,900.00 and $51,600.00 per year, depending on experience, location, and employer.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What cities near Novi, MI are hiring for Success jobs?

Cities near Novi, MI with the most Success job openings:

Success jobs near you
Infographic showing various Success job openings in Novi, MI as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $46,806 per year, or $22.5 per hour.

Success Coach

University of Michigan

Ann Arbor, MI • On-site

$28.85 - $31.25/hr

Full-time

Posted 15 days ago

University Of Michigan rating

8.1

Company rating: 8.1 out of 10

Based on 145 frontline employees who took The Breakroom Quiz

162nd of 618 rated colleges and universities

Job description

Who We Are
The Office of Academic Multicultural Initiatives (OAMI) supports and celebrates students' unique experiences, backgrounds, communities, and identities. Through a variety of programs, events, and campus-wide collaborations, we provide holistic support to help students achieve their academic ambitions while developing the skills and perspectives necessary for success in college and beyond. These initiatives support U-M's ongoing commitment to nurturing an intellectually and culturally diverse campus. This is accomplished through direct student service delivery that incorporates success coaching, peer mentorship, individual and student organization advising, student leadership development, and grant funding for student organizations and initiatives to promote academic and multicultural programming.
OAMI also leads key university-wide multicultural programs, including the Annual Dr. Martin Luther King, Jr. Symposium, the Native American Student Association Powwow, gateway services for first-generation and DACA/undocumented students, and the coordination of eight annual cultural graduation celebration ceremonies.
Job Summary
The SuccessConnects Program Coordinator serves as a key contributor to student success as part of the SuccessConnect program, providing holistic, strengths-based support that promotes undergraduate student success, retention, and engagement. Through one-on-one success coaching, the coordinator guides students in their transition to the university, helping them navigate academic, personal, and professional development while connecting them to resources and opportunities that enhance their educational experience.
In addition to direct student support, the Program Coordinator provides support for workshops and other educational programming, contributes to curriculum enhancements, and participates in the planning, implementation, and continuous improvement of initiatives that advance student success. The position contributes to the program's connections with campus partners to strengthen student support networks and participates in processes related to the support of program operations, evaluation, and strategic initiatives. You will report to the Associate Director of OAMI. You will work a hybrid role in Ann Arbor.
What You'll Do
Student Success Coaching
  • Provide holistic coaching services to enrolled students in the SuccessConnects program; provide assistance to students to ensure their academic, personal and professional success
  • Meet one-on-one as well as in group settings with students to provide advice and counsel on curriculum-specific themes
  • Analyze, compare, and evaluate various courses of action for students within the scope of responsibilities and refer students to appropriate university resources as needed
  • Accept and act on referrals to support student needs and conduct follow-up on the utilization of resources
  • Follow program evaluation protocols to assess the effectiveness and impact of services on students and the university community.
  • Assist in the development of curricular content and participate in workshop presentations that support the growth and achievement of participants and address interests, challenges, knowledge, and experiences related to the overall success
  • Coordinate opportunities to build community and a supportive network of scholars
  • Identify and coordinate resources, experiential learning opportunities, and resource connections to enhance student awareness and preparation for collegiate and post-baccalaureate opportunities.
  • Maintain student participation and engagement documentation and data files
  • Use theoretical practices for leadership development around
  • Manage, communicate, track and analyze elements related to student progress, involvement, and participation via CRM tools

A successful candidate must be able to establish a respectful environment for a diverse population of students; embrace multiculturalism in the greater community and treat students as individuals; maintain high expectations for students of all backgrounds; appreciate the differences and value of each individual; adapt coaching techniques for the benefit of the students, and recognize that student success is a shared responsibility involving the whole community.
Administrative and Program Development
  • Participate in regular staff and team meetings and contribute to program enhancements as needed
  • Contribute to processes that support comprehensive program evaluation
  • Develop documentation and resource acquisition to curate knowledge, opportunities, and resources to enhance program development, implementation, and outcomes
  • Contribute to the success of OAMI programs, activities, and events by providing support for planning and implementation as needed

Required Qualifications*
  • Bachelor's degree and at least two years of experience in college student service.
  • Knowledge of the University of Michigan student academic and social culture.

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
281066
Working Title
Success Coach
Job Title
STU SVCS ASST II (TEMP)
Work Location
Ann Arbor Campus
Ann Arbor, MI
Modes of Work
Hybrid
Full/Part Time
Full-Time
Regular/Temporary
Temporary
FLSA Status
Nonexempt
Organizational Group
Equity Inclusion Aa
Department
Ofc Acad Multicultural Init
Posting Begin/End Date
8/03/2026 - 9/10/2026
Salary
$28.85 - $31.25
Career Interest
Temporary Job Opening

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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