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Success Jobs in California (NOW HIRING)

CXApp, Inc

Customer Success Manager

Los Angeles, CA · On-site

As a Customer Success Manager, you will play a pivotal role in ensuring our customers' satisfaction, success, and continued partnership with CXApp. You will be responsible for driving product ...

Factory

Customer Success Manager

San Francisco, CA · On-site

Enterprise Customer Success Manager We are hiring an Enterprise Customer Success Manager to work with our most strategic accounts and help scale their adoption, enablement and usage of Factory. In ...

Cambio

Customer Success Lead

San Francisco, CA · On-site

Customer Success Lead Cambio is growing rapidly and looking for a Customer Success Lead to build and head our best-in-class customer success program. As Cambio's Customer Success Lead, you will own ...

ROX

Customer Success Leader

San Francisco, CA · On-site

Customer Success Leader At Rox, we believe in empowering people to do their best work. Our platform supercharges sellers with autonomous revenue agents to do the manual work so they can focus on what ...

DwyerOmega

Director, Customer Success

Simi Valley, CA · On-site

The Director of Customer Success is accountable for both customer satisfaction and commercial expansion across our existing accounts. This role oversees a cross-functional organization that includes ...

Privy

Customer Success Manager

Los Angeles, CA · On-site +1

Customer Success at Privy is about helping ecommerce brands unlock growth. We partner with thousands of merchants to maximize the value they get from email, SMS, and onsite experiences through ...

Descope

Customer Success Manager

Los Altos, CA · On-site

As our Scaled Customer Success Manager, you'll help build and scale the programs, processes, and customer engagement strategies that drive adoption across our growing customer base. You'll combine ...

Campfire

Customer Success Manager

San Francisco, CA · On-site

Customer Success Manager at Campfire As a Customer Success Manager at Campfire, you will own a portfolio of customers and be responsible for driving adoption, retention, and long-term success. You ...

WeBox

Customer Success Associate

San Jose, CA · On-site

Customer Success Associate WeBox is the leading intelligent marketplace delivering personalized group orders. WeBox is driven by three core principles: customer obsession over competitor focus, a ...

JetInsight

Operator Success Manager

San Mateo, CA · On-site

Operator Success Manager Remote (United States continental 48) / San Mateo, California, United States JetInsight's best-in-class quoting and fleet management software helps aircraft charter operators ...

E-Solutions

Customer Success Manager

Encino, CA · On-site

Customer Success Manager - UiPath Experience: 5-12 Years Role Overview The Customer Success Manager (CSM) - UiPath is responsible for ensuring customers achieve maximum value and business outcomes ...

Varite

Customer Success Manager

San Jose, CA · On-site

$50 - $54.36/hr

Builds success plans, networks within accounts, drives adoption of Client Experience Cloud products, identifies risk and leads "get well " plans, acts as internal voice of the customer, and ...

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Showing results 21-40

All JobsSuccess JobsSuccess Jobs in California

Success information

What are some common challenges faced by customer success managers and how can they be addressed?

Customer Success Managers often face the challenge of balancing the needs of their clients with the goals of their company. Managing multiple accounts, each with unique requirements, can be demanding, especially when trying to ensure high customer satisfaction and retention rates. Effective time management, proactive communication, and leveraging customer data analytics are key strategies to overcome these challenges. Additionally, collaborating closely with sales, support, and product teams helps ensure client feedback is heard and acted upon, leading to better outcomes for all parties involved.

What are the key skills and qualifications needed to thrive as a customer success manager, and why are they important?

To thrive as a Customer Success Manager, you need strong relationship management skills, a deep understanding of your company's products or services, and typically a bachelor's degree in business or a related field. Experience with CRM platforms like Salesforce, customer engagement tools, and data analysis systems is highly valued. Exceptional communication, problem-solving, and empathy are crucial soft skills for building trust and resolving client issues effectively. These skills ensure customers achieve their goals, which drives satisfaction, retention, and overall business growth.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals responsible for building strong relationships with clients and ensuring they achieve their desired outcomes using a company's products or services. They act as the main point of contact after a sale, guiding customers through onboarding, training, and ongoing support. Success Managers focus on customer satisfaction, retention, and helping clients maximize value, which in turn supports business growth. Their role often involves proactive communication, problem-solving, and collaborating with other internal teams to address customer needs.

What is the difference between Success vs Project Coordinator?

AspectSuccessProject Coordinator
Required CredentialsTypically a bachelor's degree in business, management, or related fieldUsually a bachelor's degree in business, management, or related area
Work EnvironmentCorporate, organizational, or project-based settingsProject teams across various industries, often in office settings
Employer & Industry UsageUsed in corporate and organizational contexts to denote achievement or a role focused on outcomesCommonly employed in project management to coordinate tasks and timelines

While both Success and Project Coordinator roles often require similar educational backgrounds and work in organizational environments, Success typically refers to achieving goals or outcomes, whereas a Project Coordinator focuses on managing project tasks and timelines. Understanding these differences helps clarify job expectations and career paths.

What are the most commonly searched types of Success jobs in California?

The most popular types of Success jobs in California are:

What cities in California are hiring for Success jobs?

Cities in California with the most Success job openings:

Success jobs near you
Infographic showing various Success job openings in California as of August 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Customer Success Manager

Partners Internal Quality Control

San Francisco, CA

Full-time

Re-posted 14 days ago

Job description

Company Description

Test description

Job Description

We are excited to invite a dynamic and customer-focused Customer Success Manager to join our team in San Francisco, United States. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, ensuring their success and satisfaction with our products and services.

  • Serve as the primary point of contact for a portfolio of key accounts, providing proactive support and guidance
  • Develop and implement customer success strategies to drive product adoption, usage, and retention
  • Conduct regular check-ins and business reviews with clients to understand their needs and identify growth opportunities
  • Collaborate with cross-functional teams to resolve customer issues and improve overall customer experience
  • Monitor and analyze customer health metrics, creating action plans to address at-risk accounts
  • Identify and communicate product feedback and feature requests to the product development team
  • Create and deliver customized training sessions and resources to maximize customer value
  • Develop and maintain in-depth knowledge of our products and industry trends
  • Proactively identify upsell and cross-sell opportunities within your client portfolio
  • Contribute to the development of best practices and standard operating procedures for the Customer Success team
Qualifications
  • Bachelor's degree in Business, Marketing, or related field
  • 3-5 years of experience in customer success, account management, or related field
  • Proficiency in customer relationship management (CRM) software
  • Strong data analysis and reporting skills
  • Excellent project management abilities
  • Outstanding written and verbal communication skills
  • Proven problem-solving and decision-making capabilities
  • Effective time management and ability to prioritize multiple tasks
  • Experience with SaaS products preferred
  • Understanding of SaaS business models and customer success metrics
  • Knowledge of customer success KPIs and best practices
  • Ability to work in a fast-paced, dynamic environment
  • Empathetic and customer-centric approach to relationship management
  • Demonstrated ability to build and maintain strong client relationships
  • Strong presentation skills and comfort in leading client-facing meetings
  • Adaptability and willingness to learn new technologies and industry trends
Additional Information

All your information will be kept confidential according to EEO guidelines.

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