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Success Manager Jobs in Kentucky (NOW HIRING)

Brighton Center Inc

Success Coach Newport, KY

Newport, KY · On-site

$17.79 - $18.75/hr

The Success Coach is a part-time position in Brighton Center's Workforce Development Department ... Manage attendance roster and facilitate daily communication with absent trainees. * Maintain and ...

Brighton Center Inc

Success Coach Newport, KY

Newport, KY · On-site

$17.79 - $18.75/hr

The Success Coach is a part-time position in Brighton Center's Workforce Development Department ... Manage attendance roster and facilitate daily communication with absent trainees. * Maintain and ...

Dutch Bros. Coffee

Broista - Radcliff, KY

Radcliff, KY · On-site

$16/hr

We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards. Why You'll Love It Here * We've got your back . Competitive pay, tips, and ...

Dutch Bros. Coffee

Broista - Paducah, KY

Paducah, KY · On-site

$16/hr

We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards. Why You'll Love It Here * We've got your back . Competitive pay, tips, and ...

Shamrock Marketing Inc

Be Seen First

Bilingual Customer Success Specialist

Louisville, KY · On-site

$22 - $25/hr

Opportunity to learn sales, customer success, and account management * Direct visibility with company leadership * Long-term career opportunities for high performers Primary Responsibilities: The ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

Dutchbros

Broista - Paducah, KY

Paducah, KY

$16/hr

We'll set you up for success with hands-on training and menu knowledge tests to make sure you meet Dutch Bros standards. Why You'll Love It Here * We've got your back . Competitive pay, tips, and ...

McQuade Organization

Responsibilities Are you passionate about helping people succeed while delivering exceptional service experiences? We're looking for motivated individuals to join our growing team as Customer Success ...

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All JobsSuccess JobsSuccess Manager JobsSuccess Manager Jobs in Kentucky

Success Manager information

See Kentucky salary details

$28.2K

$72.1K

$121.6K

How much do success manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for success manager in Kentucky is $72,143.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,700.00 and $86,000.00 per year, depending on experience, location, and employer.

How does a success manager typically collaborate with cross-functional teams to support client outcomes?

Success Managers regularly work with departments like Sales, Product, and Support to ensure clients achieve their desired outcomes with the company's products or services. This often involves coordinating onboarding processes, communicating client feedback to product teams, and working alongside support to resolve any issues that arise. Effective collaboration helps build lasting client relationships and drives continuous improvement. Success Managers also participate in regular meetings with these teams to align on goals and share insights, making teamwork a core part of the role.

What does a success manager do?

A success manager, often called a customer success manager, is responsible for building strong relationships with clients, ensuring they achieve their desired outcomes with a company's products or services. They monitor client satisfaction, provide support, and collaborate with sales and technical teams to promote retention and growth, often using tools like CRM software. Success managers typically require strong communication skills and industry knowledge to effectively address client needs and improve overall experience.

What are the key skills and qualifications needed to thrive as a success manager?

To thrive as a Success Manager, you need strong relationship management, customer service acumen, and a solid understanding of the product or service, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce, data analysis tools, and project management systems is typically required. Outstanding communication, problem-solving, and proactive listening skills help you build trust and anticipate client needs. These abilities are crucial for ensuring client satisfaction, driving retention, and fostering long-term business growth.

What is a success manager?

Success Managers, often called Customer Success Managers (CSMs), are professionals who work to ensure that customers achieve their desired outcomes when using a company's products or services. They build strong relationships with clients, provide onboarding and training, and act as the main point of contact for resolving issues and gathering feedback. Success Managers also help identify opportunities for customers to gain more value and may work with sales or support teams to improve the overall customer experience. Their main goal is to drive customer satisfaction, retention, and long-term loyalty.
What are popular job titles related to Success Manager jobs in Kentucky? For Success Manager jobs in Kentucky, the most frequently searched job titles are:
What job categories do people searching Success Manager jobs in Kentucky look for? The top searched job categories for Success Manager jobs in Kentucky are:
What cities in Kentucky are hiring for Success Manager jobs? Cities in Kentucky with the most Success Manager job openings:
Success Manager jobs near you
Infographic showing various Success Manager job openings in Kentucky as of July 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $72,143 per year, or $34.7 per hour.

Customer Success Project Manager

Vivid Impact

Louisville, KY • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, PTO

Posted 24 days ago

Job description

About Vivid Impact:Vivid Impact has been a pioneer in the graphic communications industry for over 50 years, growing from a small commercial printing service into a recognized leader in print and marketing solutions. Since our founding in 1974, we have combined creativity with precision to deliver innovative print and digital solutions that drive success. With a team of over 300 dedicated professionals, we are committed to making a positive, lasting, impact on our team, partners, and the communities we serve. Guided by our mission, we strive to be the trusted partner for organizations looking to achieve better results, providing solutions that enhance brand engagement and performance.   Position Overview:The Customer Success Project Manager is responsible for owning and executing all active jobs for assigned Vivid Impact customers, ensuring projects move accurately, efficiently, and on schedule from estimate through billing. This role serves as the primary point of contact for customers, blending project management, account management, and product expertise to deliver a best-in-class customer experience while driving operational excellence and profitable growth. Schedule Details:1st Shift: Monday - Friday, 8:00 AM - 5:00 PM.This is an Onsite Position with remote work permitted on special occasions w/pre-approval from leadership. Compensation Details:$50,000 - $55,000 Base Salary + Additional Commission Opportunities.Full-time employees are eligible for a comprehensive benefits package, including:Paid Time Off (PTO)Medical, dental, and vision insuranceLife insuranceShort-term disability coverage401(k) plan with company matchAnd more!  What You'll Do:Serve as the primary point of contact for assigned customers, managing day-to-day communication and incoming calls.Gather customer specifications, create job estimates, send quotes, and provide print-ready proofs for approval.Manage all assigned jobs from order entry through production and billing, including digital storefront orders.Maintain accurate job schedules, statuses, and documentation within EFI Epace.Communicate proactively with customers regarding artwork approvals, production updates, issues, and timelines.Coordinate with internal teams to ensure jobs are produced accurately, on time, and to quality standards.Submit customer billing information accurately and in a timely manner.Track and manage key performance indicators related to job volume, quality, billing, and revenue growth.Build and maintain customer job catalogs to improve estimating speed and consistency.Identify issues, problem-solve effectively, and follow through to resolution.  What We're Looking ForProven experience in project management, account management, or other high-performance, results-driven environments.Experience managing multiple concurrent jobs or projects while meeting tight deadlines in a high-demand environment.Strong customer service mindset with professional presence.Strong technology aptitude, including workflow systems, automation tools, MS Excel, Smartsheet, or similar platforms.Excellent verbal and written communication skills, with the ability to explain both technical and non-technical information.Graphic communications or printing industry experience preferred.Experience with EFI Epace preferred.Bachelor's degree preferred.  Vivid Impact provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 
Job Posted by ApplicantPro