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Success Coordinator Jobs in Rochester, NY (NOW HIRING)

RadNet

AR Follow Up Coord

Fairport, NY

$18 - $22/hr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... AR Follow Up Coordinator , you will be joining a dedicated team of professionals who deliver ...

The Boyd Group

Auto Parts Coordinator

Greece, NY · On-site

Ready to grow with a team that's built for your success. Apply today. Our Commitment: The Boyd ... The Parts Coordinator's primary responsibility and accountability is to provide an exceptional and ...

RadNet

AR Follow Up Coord

Fairport, NY · On-site

$18 - $22/hr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... AR Follow Up Coordinator , you will be joining a dedicated team of professionals who deliver ...

RadNet

AR Follow Up Coord

Fairport, NY

$18 - $22/hr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... AR Follow Up Coordinator , you will be joining a dedicated team of professionals who deliver ...

The Boyd Group

Auto Parts Coordinator

Greece, NY · On-site

Ready to grow with a team that's built for your success. Apply today. Our Commitment: The Boyd ... The Parts Coordinator's primary responsibility and accountability is to provide an exceptional and ...

RadNet

AR Follow Up Coord

Fairport, NY · On-site

$18/hr

... success is its people with the commitment to a better healthcare experience. When you join us as a ... AR Follow Up Coordinator , you will be joining a dedicated team of professionals who deliver ...

CRH

Safety Coordinator

Rochester, NY · On-site

$60K - $70K/yr

Safety Coordinator AMAT Rochester, New York, United States Job ID: 525935 The Dolomite Group, a CRH ... our success. If you're looking for a challenging, stable, and rewarding career in a thriving ...

Clear Choice

Patient Intake Coordinator

Rochester, NY

$20 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Be part of a company where your passion for helping others leads directly to success--both for your ...

ClearChoice

Patient Intake Coordinator

Rochester, NY · On-site

$20 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Be part of a company where your passion for helping others leads directly to success-both for your ...

ClearChoice

Patient Intake Coordinator

Rochester, NY · On-site

$20 - $24/hr

As a Patient Intake Coordinator , you'll be the first point of contact for patients, ensuring a ... Be part of a company where your passion for helping others leads directly to success-both for your ...

The Smilist

Dental Patient Coordinator

Hopewell, NY · On-site

$18 - $24/hr

We are currently seeking a reliable, friendly, and motivated Dental Patient Coordinator to join our ... Ensure office success by getting patients into the office Qualifications: * Proven experience as a ...

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All JobsSuccess JobsSuccess Coordinator JobsSuccess Coordinator Jobs in Rochester, NY

Success Coordinator information

See Rochester, NY salary details

$28.6K

$49.2K

$74.5K

How much do success coordinator jobs pay per year?

As of Aug 17, 2026, the average yearly pay for success coordinator in Rochester, NY is $49,224.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $54,300.00 per year, depending on experience, location, and employer.

What is a success coordinator?

A Success Coordinator is a professional responsible for supporting clients or customers to achieve their desired outcomes with a company’s products or services. They serve as a point of contact, guiding clients through onboarding, addressing concerns, and ensuring satisfaction. Success Coordinators often collaborate with internal teams to resolve issues and implement improvements based on client feedback. Their primary goal is to foster long-term relationships and drive customer retention by helping clients succeed.

What skills and qualifications are needed to thrive as a success coordinator?

To thrive as a Success Coordinator, you need strong organizational abilities, customer service expertise, and often a bachelor's degree in business or a related field. Familiarity with CRM software, project management tools, and data tracking systems is typically required. Excellent communication, problem-solving, and relationship-building skills help you stand out in this role. These skills ensure positive client experiences, effective coordination, and the achievement of organizational goals.

How does a success coordinator typically collaborate with other departments to support client outcomes?

Success Coordinators work closely with teams such as Sales, Customer Support, and Product Management to ensure clients have a seamless experience. They act as a bridge, communicating client feedback and needs to relevant departments, and coordinating resources to address challenges. This cross-functional collaboration helps tailor solutions, resolve issues efficiently, and foster long-term client satisfaction. Strong communication and relationship-building skills are essential, as Success Coordinators often facilitate meetings and updates between teams.

What is the difference between Success Coordinator vs Customer Success Specialist?

AspectSuccess CoordinatorCustomer Success Specialist
Required CredentialsTypically a bachelor's degree in business, communications, or related fieldSimilar; often requires a bachelor's degree in business or related area
Work EnvironmentOffice setting, client-facing interactions, project managementOffice or remote, focused on client retention and support
Employer & Industry UsageUsed across various industries including SaaS, healthcare, and financeCommonly found in SaaS and technology sectors
Common Search & Comparison IntentUnderstanding roles, responsibilities, and career pathsComparing customer-focused roles in client success teams

Both Success Coordinators and Customer Success Specialists focus on client satisfaction and retention. Success Coordinators often handle onboarding and project management, while Customer Success Specialists focus more on ongoing support and relationship building. The roles overlap in skills and industry usage, but their primary focus areas differ slightly, making them complementary roles within customer success teams.

What are the most commonly searched types of Success jobs in Rochester, NY?

The most popular types of Success jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Success Coordinator jobs?

Cities near Rochester, NY with the most Success Coordinator job openings:

Success Coordinator jobs near you

AR Follow Up Coord

RadNet

Fairport, NY

$18 - $22/hr

Full-time

Re-posted 15 days ago

RadNet rating

6.6

Company rating: 6.6 out of 10

Based on 168 frontline employees who took The Breakroom Quiz

569th of 887 rated healthcare providers

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a AR Follow Up Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

  • Work with AR reports to identify problems on accounts, research accounts/trends and take appropriate actions to promote reimbursement, bill primary and secondary carriers for services provided, and collect on past due accounts.
  • Research accounts: request additional information such as referrals, scripts, medical reports, and/ or call hospitals.
  • Work EOBs to post rejection codes, follow up on rejected claims, and appeal denials; develop and track written correspondence.
  • Complete adjustments, check refund request forms, and special transaction forms.
  • Work with edit reports to identify problems with transmission claims.
  • Answer patient inquiries, maintain patient’s account information, and resolve problems as needed.

You Are:

  • Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
  • Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, providers & colleagues
  • Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service

To Ensure Success In This Role, You Must Have:

  • Knowledge of medical terminology and a working knowledge of different types of insurance
  • Ability to type 30+ words per minute and have a general computer aptitude
  • High School Diploma required.
  • One to two years’ prior accounts receivable experience in a medical billing environment preferred with at least general knowledge of the healthcare industry insurance/EOB/payment process.

We Offer:

  • Comprehensive Medical, Dental and Vision coverages.
  • Health Savings Accounts with employer funding.
  • Wellness dollars
  • 401(k) Employer Match
  • Free services at any of our imaging centers for you and your immediate family.

Pay Range: $18.00 - $22.00 per hour

What RadNet employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

RadNet logo

About RadNet

Sourced by ZipRecruiter

At RadNet, we are Leading Radiology Forward. RadNet aligns innovative solutions to deliver high-quality, cost-effective consumer-focused healthcare. Backed by 40 years of experience and with over 10,000 employees and over 380 imaging centers in 9 states, we are positioned for the future of healthcare.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

Los Angeles, CA, US

Year founded

1980

Social media

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