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Subscription Remote Jobs in Washington, DC (NOW HIRING)

... consumer subscription / marketplace product * Programming & data: Strong Python (pandas, NumPy ... While this position is open to remote candidates across the U.S., we will prioritize those who live ...

Director of Customer Success

Bethesda, MD ยท On-site +1

$103K - $173K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Located in the Greater Washington, DC area preferred; remote candidates may be considered ... Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ...

Commercial Account Manager

Washington, DC ยท On-site +1

$200K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) -- your choice based on location ... Experience in subscription-based SaaS or other recurring-revenue environments with a consultative ...

Director of Customer Success

Bethesda, MD ยท On-site +1

$103K - $173K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Located in the Greater Washington, DC area preferred; remote candidates may be considered ... Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ...

Commercial Account Manager

Washington, DC ยท On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote (U.S. Eastern Time Zone) or Hybrid (New York Metro Area) - your choice based on location ... Experience in subscription-based SaaS or other recurring-revenue environments with a consultative ...

GM, Insurance

Washington, DC ยท Remote

$55K - $76K/yr

Please note this is a fully remote role, but you must reside in Canada OR any of the following ... Familiarity with subscription, telehealth, pharmacy, veterinary, or healthcare-adjacent business ...

Director of Customer Success

Bethesda, MD ยท On-site +1

$144K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Located in the Greater Washington, DC area preferred; remote candidates may be considered ... Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ...

ServiceNow ITSM Process Integrator/Developer

Reston, VA ยท On-site +1

$56.25 - $77.25/hr

Job Location: Remote (USA). Local candidates may be expected to work at the client site in ... Assess subscription unit usage and forecast future needs. Establish data certification/attestation ...

Showing results 41-60

Subscription Remote information

See Washington, DC salary details

$94.6K

$143.9K

$193.7K

How much do subscription remote jobs pay per year?

As of Aug 14, 2026, the average yearly pay for subscription remote in Washington, DC is $143,875.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,500.00 and $162,500.00 per year, depending on experience, location, and employer.

What are common challenges faced by subscription remote specialists, and how can they be managed?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What is a subscription remote?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What skills and qualifications are needed to thrive as a subscription remote specialist?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.

What are the most commonly searched types of Subscription jobs in Washington, DC?

The most popular types of Subscription jobs in Washington, DC are:

What are popular job titles related to Subscription Remote jobs in Washington, DC?

For Subscription Remote jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Subscription Remote jobs in Washington, DC look for?

The top searched job categories for Subscription Remote jobs in Washington, DC are:

Data Scientist II

2U

Washington, DC โ€ข On-site, Remote

Full-time

Re-posted yesterday


Job description

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives.

What We're Looking For:

The Data Scientist II will partner with Product, Marketing, and Finance stakeholders to drive insight and decision-making for edX.org, 2U's open online learning marketplace.

This is a high-leverage analytics role focused on product analytics, experimentation, and causal inference on large, complex behavioral datasets. We are looking for someone who is excited by ambiguous business problems, can triage a high volume of stakeholder requests and match each one to an appropriate level of rigor, and is skilled at turning messy data into clear, actionable insight.

The ideal candidate is intellectually curious, takes the initiative to understand the domain and refine the question behind the question, and communicates complex findings in ways that educate and enable stakeholders.

Responsibilities Include, But Are Not Limited To:

  • Product analytics and ad hoc analysis Serve as the analytics partner for Product, Marketing, and Finance teams on edX.org, delivering funnel, cohort, retention, and segmentation work. Triage a high volume of incoming requests and match the depth of each response to the decision at hand, from back-of-the-envelope estimates to deeper investigations.
  • Experimentation and causal inference Own A/B tests end-to-end, from design and power analysis through interpretation. Where randomization isn't possible, use quasi-experimental methods such as difference-in-differences, propensity scoring, regression discontinuity, and synthetic control.
  • Metric definition and self-serve enablement Establish and maintain north-star, input, and guardrail KPIs. Build scalable dashboards and tooling that reduce the long tail of repeat requests.
  • Data modeling and validation Partner with Data Engineering to keep upstream sources trustworthy. Contribute to dbt models, lead EDA on unfamiliar datasets, and add checks that catch quality issues before they reach dashboards or partners.
  • Applied machine learning Use standard ML techniques (classification, regression, clustering) where they accelerate insight beyond what statistical analysis alone can deliver.
  • Domain learning and stakeholder education Develop a deep understanding of the edX product, learners, and business. Coach partners on statistical concepts, refine ambiguous questions, and turn complex findings into actionable recommendations.

Things That Should Be In Your Background:

  • Education: Bachelor's degree in a quantitative field (data science, statistics, mathematics, computer science, economics, or similar). Graduate degree preferred.
  • Professional Experience: 3–5 years in data science, product analytics, or a related quantitative role
  • Communication: Able to refine ambiguous questions, translate findings for business partners, and clarify what the results do and don't say.
  • Statistics & data rigor: Solid foundation in hypothesis testing, power analysis, confidence intervals, and multiple comparisons, plus strong EDA and validation skills on unfamiliar data
  • Experimentation & causal inference: Running A/B tests end-to-end, plus quasi-experimental methods where randomization isn't possible (e.g., difference-in-differences, propensity scoring, regression discontinuity, synthetic control). Prefer experience with modern experimentation platforms (e.g., Statsig, Eppo, Optimizely, LaunchDarkly).
  • Product analytics & domain: Hands-on with platforms like Amplitude, FullStory, or Mixpanel, plus prior work in EdTech, online learning, or a comparable consumer subscription / marketplace product
  • Programming & data: Strong Python (pandas, NumPy, scikit-learn) and advanced SQL on large, complex datasets. Prefer exposure to large-scale data platforms (e.g., Snowflake, BigQuery, Databricks, Spark).

While this position is open to remote candidates across the U.S., we will prioritize those who live in the Washington-Baltimore metropolitan area and who are available to come into our Headquarters in Arlington, VA two days a week.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you're excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, U.S.benefits include:

Medical, dental, and vision coverage

Life insurance, disability, and 401(k) employer match

Free snacks and drinks in-office

Generous paid holidays and leave policies, including unlimited PTO

Additional time off benefits include: volunteer days, parental leave, and a company-wide winter break

The anticipated base salary range for this role is ($107,300 - $124,200), with potential bonus eligibility. Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, budget for the position and cost of labor in the market in which the candidate will be hired.

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we've taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com.

About 2U

2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world's leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master's degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans' status, or any other classifications protected by applicable federal, state or local laws. 2U's equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.