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Subscription Remote Jobs in Alabama (NOW HIRING)

$171K - $210K/yr

... upselling, and subscription renewals) * Supporting the technical needs of customers including ... Employee Resource Groups EEO/VEVRAA #LI-MH2 #LI-Remote

Our services and products are primarily delivered through our subscription offerings, which are ... Remote - Anywhere in the contiguous United States Compensation: Anticipated compensation for this ...

While this position is considered "remote" in that VALD does not operate a local office in every ... subscription-based sales models Who Succeeds in This Role The strongest BDMs at VALD share two ...

Subscription Remote information

What are some common challenges faced by remote subscription specialists, and how can they be managed effectively?

Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.

What are Subscription Remote jobs?

Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.

What is the difference between Subscription Remote vs Customer Support Specialist?

AspectSubscription RemoteCustomer Support Specialist
Required CredentialsBasic technical skills, customer service experienceCustomer service training, communication skills
Work EnvironmentRemote, flexible hoursRemote or on-site, client-facing
Industry UsageSubscription-based services, SaaS companiesVarious industries including retail, tech, healthcare
Common Search/ComparisonYesYes

Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.

What are the key skills and qualifications needed to thrive as a Subscription Remote Specialist, and why are they important?

To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.
What are the most commonly searched types of Subscription jobs in Alabama? The most popular types of Subscription jobs in Alabama are:
What are popular job titles related to Subscription Remote jobs in Alabama? For Subscription Remote jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Subscription Remote jobs in Alabama look for? The top searched job categories for Subscription Remote jobs in Alabama are:
What cities in Alabama are hiring for Subscription Remote jobs? Cities in Alabama with the most Subscription Remote job openings:
Senior Solutions Engineer - Northeast

Senior Solutions Engineer - Northeast

Cloudera

Remote

$171K - $210K/yr

Full-time

PTO

Posted 27 days ago


Job description

Business Area:

Sales Engineering

Seniority Level:

Mid-Senior level

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.

At Cloudera, our goal is to make everyone feel valued for their contributions to the company's mission. We are looking for smart people who want to do remarkable things. We strive to build an environment of casual intensity where people enjoy coming to work every single day. We are currently seeking a customer-facing, hands-on technologist with a track record of success to join us.

As a Senior Solutions Engineer you will:

  • Own the technical sales process from introductory meetings (net new sales) through post-sales (customer satisfaction, upselling, and subscription renewals)

  • Supporting the technical needs of customers including discovering new use cases for Cloudera's technology

  • Designing solutions for your customers' needs using Cloudera technologies, based on reference architectures and common patterns

  • Demonstrating Cloudera products in a way that inspires your customers to say "yes" to Cloudera

  • Partnering with your Account Managers to show your customers the true value of a Cloudera solution and drive successful sales

  • Presenting product roadmap and vision to inspire your customers to think bigger

  • Interfacing with other Cloudera teams to ensure your customers hear one Cloudera voice

  • Advocating for your customers' needs to Product Management and Engineering

  • Participating in external publicity and evangelism (conferences, meetups, webinars, blogs)

  • Achievements are aligned to a team goal with annual sales targets, as well as to your participation in knowledge exchange with peers and the wider community.

We're excited about you if you have:

  • A passion for using technology to make a difference to people and organizations. We'll supply some amazing tools to help you with this and you'll provide the connection to use cases, which make it real for your customers

  • Bachelor's degree in related field of study or equivalent work experience.

  • A minimum of 8 years experience in a customer-facing role, ideally in a pre-sales context

  • The ability to create and give technical presentations and demonstrations

  • Experience with some of the following technologies:

    • Big Data, Data Warehousing or Relational Databases

    • One or more of the three major cloud service providers (AWS, Azure or GCP). Formal certification is not required, but would be a great thing to have

    • Data Engineering, Data Science or Machine Learning

    • Operations, Security and Data Governance within the enterprise

    • Unix or Linux

  • Experience gathering and understanding customer business requirements

  • Excellent written and verbal communication

  • Problem solving skills

  • A willingness to learn, a curiosity to discover and a drive to make your customers successful

The expected base salary range for this role in

  • New York base salary $171,000 - $210,000

  • Please note that the compensation details listed in our job postings reflect the base salary only, and do not include commissions or bonus as applicable

  • The salary will vary depending on your job-related skills, experience and location

This role is not eligible for immigration sponsorship

(Note: Base Salary Ranges will be calculated from a % of OTE, based on split)

What you can expect from us:

  • Generous PTO Policy

  • Support work life balance with Unplugged Days

  • Flexible WFH Policy

  • Mental & Physical Wellness programs

  • Phone and Internet Reimbursement program

  • Access to Continued Career Development

  • Comprehensive Benefits and Competitive Packages

  • Paid Volunteer Time

  • Employee Resource Groups

EEO/VEVRAA

#LI-MH2

#LI-Remote