... others for real-time remote monitoring. We take pride in developing deep user understanding ... Verify subscription-tier gating, entitlements, and payment/billing behavior (Zuora, Adyen) Bug ...
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Verify subscription-tier gating, entitlements, and payment/billing behavior (Zuora, Adyen) Bug ...
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Verify subscription-tier gating, entitlements, and payment/billing behavior (Zuora, Adyen) Bug ...
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Verify subscription-tier gating, entitlements, and payment/billing behavior (Zuora, Adyen) Bug ...
Product Manager III
Birmingham, AL · Remote
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Win as a Team Job Summary As Device Subscription Product Manager, you own Moultrie's cellular data ...
New
Product Manager III
Birmingham, AL · Remote
... others for real-time remote monitoring. We take pride in developing deep user understanding ... Win as a Team Job Summary As Device Subscription Product Manager, you own Moultrie's cellular data ...
New
Director of Cybersecurity
Birmingham, AL · On-site +1
... time remote monitoring. We take pride in developing deep user understanding, obsessing about the ... Job Responsibilities Subscription Business & Infrastructure Security • Own the end-to-end ...
Director of Cybersecurity
Birmingham, AL · On-site +1
... time remote monitoring. We take pride in developing deep user understanding, obsessing about the ... Job Responsibilities Subscription Business & Infrastructure Security • Own the end-to-end ...
... time remote monitoring. We take pride in developing deep user understanding, obsessing about the ... Job Responsibilities Subscription Business & Infrastructure Security Own the end-to-end security ...
... time remote monitoring. We take pride in developing deep user understanding, obsessing about the ... Job Responsibilities Subscription Business & Infrastructure Security Own the end-to-end security ...
Accts Payable/Receivable Rep II
Birmingham, AL · On-site +1
$35K - $51K/yr
... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... The Subscription Services Division of EBSCO Information Services (EIS), located in Birmingham, AL ...
Accts Payable/Receivable Rep II
Birmingham, AL · On-site +1
$35K - $51K/yr
... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... The Subscription Services Division of EBSCO Information Services (EIS), located in Birmingham, AL ...
Accts Payable/Receivable Rep II
Birmingham, AL · On-site +1
$35K - $51K/yr
... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... Your Opportunity The Subscription Services Division of EBSCO Information Services (EIS), located in ...
Accts Payable/Receivable Rep II
Birmingham, AL · On-site +1
$35K - $51K/yr
... remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking ... Your Opportunity The Subscription Services Division of EBSCO Information Services (EIS), located in ...
Subscription Remote information
What is a subscription remote?
Subscription Remote jobs are roles that involve managing, supporting, or developing subscription-based products or services, and they can be performed remotely from any location. These positions often include tasks such as customer support, account management, billing, software development, or marketing for businesses that operate on a subscription model. Working remotely in these roles allows professionals to collaborate with their teams and serve customers using digital tools without needing to be in a physical office.
What skills and qualifications are needed to thrive as a subscription remote specialist?
To thrive as a Subscription Remote Specialist, you need strong customer service skills, attention to detail, and experience with online subscription management, often supported by a background in sales or customer support. Familiarity with CRM platforms, subscription billing software, and communication tools like Zendesk or Salesforce is typically required. Outstanding problem-solving abilities, empathy, and effective written communication help you stand out in this position. These skills are crucial for efficiently managing subscriber accounts, resolving issues, and maintaining customer satisfaction in a remote work environment.
What are common challenges faced by subscription remote specialists, and how can they be managed?
Remote subscription specialists often face challenges such as maintaining clear communication with team members, promptly addressing customer issues, and managing multiple subscription platforms. To overcome these, it's important to utilize effective collaboration tools, set regular check-ins with your team, and stay organized with up-to-date documentation. Proactively engaging with customers and regularly reviewing subscription data can also help ensure a smooth workflow and high customer satisfaction.
What is the difference between Subscription Remote vs Customer Support Specialist?
| Aspect | Subscription Remote | Customer Support Specialist |
|---|---|---|
| Required Credentials | Basic technical skills, customer service experience | Customer service training, communication skills |
| Work Environment | Remote, flexible hours | Remote or on-site, client-facing |
| Industry Usage | Subscription-based services, SaaS companies | Various industries including retail, tech, healthcare |
| Common Search/Comparison | Yes | Yes |
Subscription Remote roles typically focus on managing subscription services and customer accounts remotely, requiring technical and customer service skills. Customer Support Specialists handle customer inquiries across industries, often with similar remote or on-site options. While both roles involve customer interaction, Subscription Remote positions are more specialized in subscription management within SaaS or subscription-based companies.
What are popular job titles related to Subscription Remote jobs in Alabama?
For Subscription Remote jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Subscription Remote jobs in Alabama look for?
The top searched job categories for Subscription Remote jobs in Alabama are:
What cities in Alabama are hiring for Subscription Remote jobs?
Cities in Alabama with the most Subscription Remote job openings:
Full-time
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
Headquartered in Birmingham, Alabama, Moultrie (www.moultrie.com) is the leader in game feeders and cellular camera innovation, building products used by hunters, property owners, and others for real-time remote monitoring.
We take pride in developing deep user understanding, obsessing about the details, and going the extra mile to show our users we love them. Moultrie is customer-driven – hardware, software, marketing, and customer success teams collaborate to deliver a quality user experience.
We are guided by the following principles: Customer Obsession.; Excellence is the Standard.; Bias for Action.; Act Boldly.; Deliver Results.; Hire and Develop the Best.; Be Curious and Learn.; Win as a Team
Job Summary
Owner of test coverage for the User Subscriptions experience in the Moultrie Mobile App — subscription, activation, and billing flows across app and web. Work with the Product Owner, developers, and the broader QA team to ensure thorough testing, clear bug documentation, and release readiness. Open to intermediate candidates ready to take full ownership; strong junior candidates will be considered with QA Lead mentorship in the early months.
Job Responsibilities
Feature testing
- Author, review, and execute test cases for subscription, activation, and billing flows on iOS, Android, and the web experience
- Validate acceptance criteria against built features
- Run functional, negative, edge-case, and regression tests
- Verify subscription-tier gating, entitlements, and payment/billing behavior (Zuora, Adyen)
Bug management
- Log clear defects in Azure DevOps with repro steps, expected vs. actual results, environment details, and evidence
- Retest fixes and confirm closure
- Flag incomplete or ambiguous requirements during refinement
Regression and release
- Participate in regression cycles and pre-release smoke testing
- Identify and escalate cross-feature risks that could affect release readiness — especially where billing, entitlements, or activation intersect
Collaboration
- Work with the Product Owner and QA Lead on requirements review and sprint readiness
- Peer-review test cases and bug reports written by other QAs
- Uphold and strengthen team quality standards
Job Requirements
- 1+ years software QA experience (functional testing, bug reporting, test execution)
- Mobile testing experience on iOS and Android
- Clear, structured bug reporting skills
- Agile/sprint experience
- Familiarity with test-case management and bug tracking (Azure DevOps preferred)
- Strong attention to detail and communication skills
- Self-directed and able to manage testing priorities within a sprint
- Experience testing subscription, billing, or payment flows
- Familiarity with subscription-tier gating, entitlements, and plan/pricing logic
- Web testing experience alongside mobile
- Linking test cases to work items in Azure DevOps
- Testing on real devices across multiple iOS and Android versions
- Experience partnering with automation engineers
- Familiarity with Sentry, crash logs, or other observability tools
Essential Job Function
We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.
About EBSCO Information Services
Sourced by ZipRecruiter
Industry
Library and information services
Company size
1,001 - 5,000 Employees
Headquarters location
Ipswich, MA, US
Year founded
1944