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Subscription Program Manager Jobs (NOW HIRING)

Sirius XM Radio

Technical Program Manager

Oakland, CA · On-site

$148K - $191K/yr

... subscription and ad-supported audio entertainment experience for listeners -- in the car, at home ... As a Technical Program Manager on the Planning & Portfolio Team, you will support and execute cross ...

Sirius XM Radio

Technical Program Manager

Manhattan, NY · On-site

$142K - $184K/yr

... subscription and ad-supported audio entertainment experience for listeners -- in the car, at home ... As a Technical Program Manager on the Planning & Portfolio Team, you will support and execute cross ...

Sirius XM Radio

Technical Program Manager

Atlanta, GA · On-site

$124K - $160K/yr

... subscription and ad-supported audio entertainment experience for listeners -- in the car, at home ... As a Technical Program Manager on the Planning & Portfolio Team, you will support and execute cross ...

Sirius XM Radio

Technical Program Manager

Oakland, CA · On-site

$148K - $191K/yr

... subscription and ad-supported audio entertainment experience for listeners -- in the car, at home ... As a Technical Program Manager on the Planning & Portfolio Team, you will support and execute cross ...

Sirius XM Radio

Technical Program Manager

Chicago, IL · On-site

$132K - $172K/yr

... subscription and ad-supported audio entertainment experience for listeners -- in the car, at home ... As a Technical Program Manager on the Planning & Portfolio Team, you will support and execute cross ...

Lexisnexis Risk Solutions

Program Manager

Alpharetta, GA · On-site

$115K - $192K/yr

About the Role As a Program Manager, you will lead and manage large, complex projects and programs ... Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ...

RELX

Program Manager

Alpharetta, GA · On-site

$115K - $192K/yr

About the Role As a Program Manager, you will lead and manage large, complex projects and programs ... Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ...

Sirius XM Radio

Technical Program Manager

Irving, TX · On-site

$123K - $160K/yr

... subscription and ad-supported audio entertainment experience for listeners -- in the car, at home ... As a Technical Program Manager on the Planning & Portfolio Team, you will support and execute cross ...

Sirius XM Radio

Technical Program Manager

New York, NY · On-site

$141K - $182K/yr

... subscription and ad-supported audio entertainment experience for listeners -- in the car, at home ... As a Technical Program Manager on the Planning & Portfolio Team, you will support and execute cross ...

Sirius XM Radio

Technical Program Manager

Irving, TX · On-site

$123K - $160K/yr

... subscription and ad-supported audio entertainment experience for listeners -- in the car, at home ... As a Technical Program Manager on the Planning & Portfolio Team, you will support and execute cross ...

RELX Group plc

Program Manager

Alpharetta, GA · On-site

$115K - $192K/yr

About the Role As a Program Manager, you will lead and manage large, complex projects and programs ... Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ...

LexisNexis

Program Manager

Alpharetta, GA · On-site

$115K - $192K/yr

About the Role As a Program Manager, you will lead and manage large, complex projects and programs ... Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off ...

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Subscription Program Manager information

See salary details

$38.5K

$107.5K

$157K

How much do subscription program manager jobs pay per year?

As of Jul 9, 2026, the average yearly pay for subscription program manager in the United States is $107,460.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,500.00 and $132,500.00 per year, depending on experience, location, and employer.

What are the top 3 skills of a program manager?

A subscription program manager needs strong project management skills, including organization and leadership, to oversee multiple initiatives effectively. Excellent communication and stakeholder management are essential for coordinating teams and aligning goals. Additionally, analytical skills and familiarity with data tools help in tracking program performance and making informed decisions.

What does a subscription manager do?

A subscription program manager oversees the development, implementation, and optimization of subscription services for a company. They coordinate cross-functional teams, analyze customer data, and ensure the subscription offerings meet business goals, often using tools like CRM and analytics software. Strong project management and communication skills are essential for success in this role.

Can I make 100k as a project manager?

A subscription program manager's salary can reach or exceed $100,000 depending on experience, industry, location, and company size. Senior roles, certifications, and strong project management skills with tools like Agile or PMP can contribute to higher compensation levels.

How does a Subscription Program Manager typically collaborate with cross-functional teams to optimize subscriber retention?

A Subscription Program Manager often works closely with marketing, product, customer support, and data analytics teams to enhance subscriber retention. This collaboration involves analyzing subscriber data, developing targeted campaigns, and implementing feedback-driven improvements to the subscription offering. Regular meetings and shared project management tools help ensure alignment across teams, enabling a seamless subscriber experience. By fostering open communication and leveraging each team's expertise, Subscription Program Managers can identify opportunities for growth and proactively address churn risks.

What does a Subscription Program Manager do?

A Subscription Program Manager oversees the development, implementation, and management of subscription-based products or services for a company. Their responsibilities include optimizing subscription offerings, analyzing customer data to improve retention, coordinating with marketing and sales teams, and ensuring a seamless customer experience. They play a key role in driving recurring revenue growth, managing pricing strategies, and addressing challenges related to subscriber acquisition and churn.

What is the difference between Subscription Program Manager vs Customer Success Manager?

AspectSubscription Program ManagerCustomer Success Manager
Primary FocusManaging subscription offerings, optimizing revenue, and program developmentEnsuring customer satisfaction, retention, and success
Skills & CertificationsProject management, data analysis, subscription platformsCustomer relationship management, communication, problem-solving
Work EnvironmentProduct teams, marketing, sales departmentsCustomer support, account management teams
Industry UsageTech, SaaS, subscription-based servicesTech, SaaS, service industries

The Subscription Program Manager focuses on developing and managing subscription offerings to maximize revenue, while the Customer Success Manager concentrates on maintaining customer satisfaction and retention. Both roles require strong communication skills but differ in their primary objectives and daily tasks.

What pays more, a project manager or a program manager?

Generally, program managers tend to earn higher salaries than project managers due to their broader scope and strategic responsibilities. Program managers often oversee multiple projects and require advanced skills in leadership and coordination, which can lead to higher compensation. Salary differences can vary based on industry, experience, and location.

What are the key skills and qualifications needed to thrive as a Subscription Program Manager, and why are they important?

To thrive as a Subscription Program Manager, you need strong project management abilities, analytical skills, and experience with subscription-based business models, often supported by a relevant bachelor's degree. Familiarity with CRM platforms (such as Salesforce), analytics tools, and subscription management systems is typically important. Exceptional communication, problem-solving, and stakeholder management skills help you excel in this role. These competencies ensure effective program execution, customer retention, and growth in competitive subscription markets.
Infographic showing various Subscription Program Manager job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Temporary, and 1% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $107,460 per year, or $51.7 per hour.
Principal Program Manager - Order to Cash (O2C) | Telecom, Subscription & QA Engineering Delivery

Principal Program Manager - Order to Cash (O2C) | Telecom, Subscription & QA Engineering Delivery

Inabia Solutions and Consulting, Inc.

Redmond, WA • On-site

Full-time

Posted 23 days ago

Job description

Job Summary:
Inabia Solutions and Consulting, Inc. is seeking a Principal Program Manager with deep expertise in Order-to-Cash (O2C) and QA Test Engineering. This role is responsible for leading global programs that support a subscription-based connectivity platform, overseeing the entire customer and revenue lifecycle while ensuring high-quality delivery through rigorous QA practices.
Responsibilities:
• Own a portfolio of O2C programs across subscription-based service delivery, including:
• Customer onboarding & service activation
• Subscription lifecycle management (upgrades, renewals, plan changes)
• Billing, invoicing, and payments
• Drive end-to-end program execution from 0 → 1, including process design, system implementation, and scaling
• Define, lead, and enforce QA Test Engineering strategy, including:
• Test planning and test case development
• Integration, system, and regression testing
• UAT coordination and execution
• Defect triage, root cause analysis, and resolution tracking
• Partner with Engineering and QA teams to ensure robust, scalable, and high-quality system delivery
• Drive adoption of test automation, quality metrics, and release validation frameworks
• Lead global / multi-region rollouts, ensuring compliance with regional, financial, and regulatory requirements
• Translate business and operational needs into clear product requirements, user stories, and acceptance criteria
• Establish program governance, KPIs, SLAs, and quality benchmarks across initiatives
• Manage cross-program dependencies, risks, and timelines across distributed teams
• Facilitate alignment across Product, Engineering, Finance, Operations, Compliance, and Customer Experience teams
• Drive continuous improvement in billing accuracy, system reliability, and customer experience
Qualifications:
Required:
• 10+ years of Program, Product, or Engineering Management experience in enterprise environments
• Strong background in QA Test Engineering, including: Test strategy, test planning, and execution, UAT leadership and validation frameworks, Defect management and release quality governance
• Deep expertise in Order-to-Cash (O2C), including: Subscription billing & invoicing, Payments and revenue lifecycle, Customer onboarding and service provisioning
• Proven experience building and scaling programs from 0 → 1
• Experience owning multi-program portfolios with complex dependencies
• Experience delivering global / multi-region programs
• Strong understanding of: High-volume transactional systems, Usage-based or subscription billing models, Taxation (sales tax, VAT, GST) and compliance requirements
• Experience with test automation frameworks and QA tools
• Proficiency with Jira, Agile methodologies, and backlog management
• Strong stakeholder management across executive, business, and technical teams
• Proven ability to drive accountability, ownership, and measurable outcomes
Preferred:
• Experience with: Subscription billing platforms (Zuora, Chargebee, Recurly)
• Payment systems (Stripe, Adyen, Braintree)
• ERP systems (Oracle, SAP)
• Experience in connectivity, telecom, or infrastructure-based service environments
• Exposure to: Service provisioning and activation systems
• Usage-based billing and metering platforms
• Background in building or scaling QA automation frameworks (Selenium, Cypress, API testing tools, etc.)
Company:
WHO Founded in 2006 and headquartered in Redmond, WA. Founded in 2006, the company is headquartered in Redmond, USA, with a team of 51-200 employees. The company is currently Growth Stage.

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