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Subscription Manager Jobs in Toronto, ON (NOW HIRING)

AppDirect

Manager, Revenue Accounting

Toronto, ON · On-site

AppDirect offers a subscription commerce platform to sell any product, through any channel, on any ... Proficiency in NetSuite ARM (Advanced Revenue Management) system; * Experience with M&A revenue ...

Financial Modeling Prep

Head of Consumer

Toronto, ON · Hybrid

This role is ideal for a consumer fintech, B2C subscription, or product-led growth leader who ... management Implement the data, attribution, and analytics infrastructure required to scale Cross ...

Paramount

Marketing Manager

Toronto, ON · On-site

CA$45/hr

The Marketing Manager will ensure effective media spending through post campaign analysis ... Paramount+, digital subscription video-on-demand and live streaming service, combines live sports ...

Culligan Quench

Marketing Manager

Toronto, ON

... and rental subscription agreement. Quench has grown from a small regional company to an ... The Marketing Manager will work closely with Sales, Operations, Customer Care, and leadership teams ...

AppDirect

Manager, Accounting

Toronto, ON · Hybrid

AppDirect offers a subscription commerce platform to sell any product, through any channel, on any ... About You You are an experienced Manager, accounting professional who thrives in a fast-moving ...

Sync.com

Software Developer

Toronto, ON · On-site

CA$97K - CA$100K/yr

Integrate third-party SaaS platforms, including ChargeBee for subscription billing and lifecycle management. * Contribute to real-time systems using WebSockets, RabbitMQ, and MessagePack. * Optimize ...

AlayaCare

Controller, North America

Toronto, ON · Hybrid

Oversee subscription revenue accounting for multi-element arrangements and variable consideration, including deferred revenue and unbilled accounts receivable schedules. * Manage Canadian and U.S ...

CookUnity

Sr. Product Manager, Growth

Toronto, ON

About the Role We're hiring a Sr. Product Manager, Growth to own and optimize our end-to-end ... Experience in subscription or funnel-driven businesses is a major plus Technologies You'll Use

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Subscription Manager information

What is the difference between Subscription Manager vs Customer Success Manager?

AspectSubscription ManagerCustomer Success Manager
Primary FocusOverseeing subscription services, managing renewals, and optimizing subscription revenueEnsuring customer satisfaction, retention, and long-term success
Work EnvironmentTypically in sales, marketing, or product teams within SaaS or subscription-based companiesCustomer support, account management, and client relationship teams
Required SkillsSales, analytics, subscription platform knowledgeCommunication, relationship management, problem-solving

While both roles focus on client engagement, Subscription Managers primarily handle subscription operations and revenue, whereas Customer Success Managers focus on customer satisfaction and retention. Understanding these differences helps organizations assign the right responsibilities and optimize client relationships.

What are the most common challenges faced by subscription managers, and how can they be addressed?

Subscription Managers often face challenges such as minimizing customer churn, optimizing pricing models, and ensuring seamless billing processes. Staying ahead of customer expectations requires regular communication with support, marketing, and product teams to improve value and resolve issues quickly. Leveraging analytics to understand subscriber behavior and proactively addressing problems can help maintain customer satisfaction and drive growth. Continuous learning and adapting to industry trends are also key to long-term success in this role.

What are the key skills and qualifications needed to thrive as a subscription manager, and why are they important?

To thrive as a Subscription Manager, you need strong analytical abilities, attention to detail, and experience in subscription lifecycle management, often supported by a degree in business, marketing, or a related field. Familiarity with CRM systems, subscription management platforms (such as Zuora or Chargebee), and data analysis tools is typically required. Excellent communication, problem-solving, and customer relationship skills help set top performers apart. These competencies are crucial for optimizing customer retention, revenue growth, and seamless subscription experiences.

What is a subscription manager?

A Subscription Manager is a professional responsible for overseeing and maintaining subscription-based services for a company or organization. They manage customer accounts, handle renewals and cancellations, analyze subscription data, and work to improve customer retention. Their role often involves collaborating with sales, marketing, and customer service teams to enhance the overall subscriber experience and implement strategies for growth. Subscription Managers typically use specialized software to track subscriptions and generate reports on performance metrics.

What are the most commonly searched types of Subscription jobs in Toronto, ON?

The most popular types of Subscription jobs in Toronto, ON are:

What are popular job titles related to Subscription Manager jobs in Toronto, ON?

For Subscription Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Subscription Manager jobs in Toronto, ON look for?

The top searched job categories for Subscription Manager jobs in Toronto, ON are:

Subscription Manager jobs near you
Infographic showing various Subscription Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Senior Manager, Marketplace, DashPass Strategy & Operations

DoorDash Canada

Toronto, ON • On-site, Remote

Full-time

Re-posted 6 days ago

Job description

About the Team

DoorDash is looking for a Strategy & Operations Senior Manager to help grow DoorDash's International subscription business. We are seeking someone to join our team who can generate insights, conceptualize & test new products, and implement experiences that will reach millions of people around the world. DashPass is one of DoorDash's fastest growing & highest priority businesses, meaning you'll have the opportunity to make a big impact on the company at large.

About the Role

This role will own DashPass Canada business end-to-end, with the goal of building a best-in-class membership for the most engaged users on DoorDash. On a typical day, you might lead a new initiative, run and refine experiments to improve subscriber retention, dive into data to explain market performance at the lowest level of detail, author long-term strategy roadmaps and translate them into actionable plans to hit business OKRs, and make sure we never stop learning & executing. 

Our best Strategy & Operations Senior Managers have strong product vision, are equal parts analytical and creative, have exceptional interpersonal and relationship-building skills, and are willing to roll up their sleeves and do whatever it takes to make their business successful. They are also proven cross functional leaders who excel at influencing up and motivating a team towards a goal. 

You're excited about this opportunity because you will...
  • Strategize - Innovate and work on product strategy within the DashPass business
  • Experiment - Use data-driven decision-making and sound business judgment to run tests on everything from new features to lifecycle programs to pricing 
  • Analyze - Build models to evaluate the costs and benefits of various programs and experiments
  • Influence - Partner with many teams to make your ideas come to life; Product, Marketing, Analytics, Finance, Design, etc. 
  • Build - Implement your ideas into scalable products and provide a world-class operation
We're excited about you because...
  • You have 8+ years of experience in strategy, product, analytics, growth operations or related; subscription business or retention marketing experience is a plus
  • You can solve analytical problems quickly, and are experienced in SQL and/or Excel
  • You have a track record of leading cross-functional initiatives, hitting goals, and succeeding in a team environment
  • You have experience defining scope and vision from ambiguous problems 
  • You enjoy solving different types of problems, and like thinking outside of the box. You like to learn new skills, and can apply them to your work quickly and independently. 
  • You are an owner, meaning you take responsibility for outcomes, have experience being in the driver's seat, and want to shape the vision and direction of the company
  • You have a bias towards action, are scrappy, and can pivot when you learn new information
  • You can influence and motivate people at all levels across a variety of job functions

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

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