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Subrogation Assistant Jobs in Scranton, PA (NOW HIRING)

At CNA, we strive to create a culture in which people know they matter and are part of something ... Identifies and addresses subrogation/salvage opportunities or potential fraud occurrences by ...

Subrogation Assistant information

What is a subrogation assistant?

Subrogation Assistants are professionals who support insurance companies or legal departments in the process of recovering funds from third parties responsible for claims paid out. They handle administrative tasks such as gathering documentation, managing case files, communicating with involved parties, and assisting subrogation specialists or adjusters. Their work helps ensure that insurers can recoup losses efficiently, which can ultimately help keep insurance costs down. Subrogation Assistants play a critical role in maintaining accurate records and supporting the legal and financial recovery process.

What are the key skills and qualifications needed to thrive as a subrogation assistant?

To thrive as a Subrogation Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance and claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, Microsoft Office Suite, and document management systems is typically required. Excellent communication, problem-solving, and time management skills help you collaborate with adjusters, clients, and external parties. These abilities are critical to efficiently supporting the subrogation process, ensuring timely claim resolution and maximizing recoveries for the organization.

What are the most common challenges faced by subrogation assistants, and how can they be managed effectively?

Subrogation Assistants often encounter challenges related to managing a high volume of cases, ensuring accurate documentation, and navigating complex communication between insurance companies, clients, and third parties. Staying organized and utilizing case management software can help keep track of deadlines and case details. Developing strong attention to detail and proactive communication skills are key for efficiently gathering information and supporting successful recovery efforts. Regular collaboration with adjusters and legal teams also helps resolve issues quickly and maintain workflow efficiency.

What is the difference between Subrogation Assistant vs Claims Processor?

AspectSubrogation AssistantClaims Processor
Required CredentialsHigh school diploma; some roles may prefer insurance-related certificationsHigh school diploma; insurance or claims processing certifications beneficial
Work EnvironmentInsurance companies, legal settings, claims departmentsInsurance companies, healthcare providers, government agencies
Employer & Industry UsagePrimarily in insurance and legal sectors handling subrogation casesAcross insurance, healthcare, and government sectors managing claims
Common Search & ComparisonOften compared due to similar insurance support rolesRelated but more focused on claims management

The main difference is that a Subrogation Assistant specializes in recovering funds from third parties after an insurance claim, while a Claims Processor handles the overall processing of insurance claims. Both roles require knowledge of insurance procedures, but Subrogation Assistants focus more on legal and recovery aspects, whereas Claims Processors manage claim intake and documentation.

What are popular job titles related to Subrogation Assistant jobs in Scranton, PA?

For Subrogation Assistant jobs in Scranton, PA, the most frequently searched job titles are:

What job categories do people searching Subrogation Assistant jobs in Scranton, PA look for?

The top searched job categories for Subrogation Assistant jobs in Scranton, PA are:

What cities near Scranton, PA are hiring for Subrogation Assistant jobs?

Cities near Scranton, PA with the most Subrogation Assistant job openings:

Infographic showing various Subrogation Assistant job openings in Scranton, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Marine Recovery Adjuster Trainee

W E Cox Claims Group Usa Llc

Effort, PA • On-site

Full-time

Re-posted 29 days ago


Job description

Job Summary:
We are seeking a Subrogation & Recovery Trainee for an entry-level position focused on developing core skills in identifying third-party liability and supporting the recovery of funds on behalf of our clients. Under close supervision, the trainee will learn how to evaluate claims, understand relevant legal principles, and engage with insurance carriers, attorneys, and other parties involved in the recovery process. This role offers structured training, mentorship, and real-world experience to build a career in claims, legal recovery, or insurance operations.

Responsibilities
  • Learn to identify cases with subrogation or recovery potential by reviewing claim details and supporting documentation.
  • Assist in applying rules, regulations, and statutes to evaluate third-party liability.
  • Support investigative efforts to gather relevant information using available internal and external resources.
  • Review and organize documents such as accident reports, claims files, and correspondence.
  •  Learn to draft and send notifications to third parties, insurance carriers, and legal representatives regarding subrogation interests.
  • Observe and participate in negotiation and settlement discussions under the guidance of senior team members.
  • Maintain and update case files with accuracy and attention to detail.
  • Respond to internal inquiries and assist with administrative tasks as assigned.
  • Document all communications and activities within the claim system.

Qualifications
  • Associate's degree required; Bachelor's degree preferred
  • Minimum of 2 years of customer service or administrative experience may substitute for degree requirements
  • Strong written and verbal communication skill
  • Eagerness to learn and grow in a legal, insurance, and claims-related environment
  • Basic proficiency in Microsoft Word, Excel, and Outlook
  • Good organizational skills and the ability to manage time effectively
  • Attention to detail and willingness to follow structured processes
  • Ability to work both independently and collaboratively in a team setting