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Student Technology Assistant Jobs in Washington (NOW HIRING)

IT Assistant

Washington, DC · On-site

$20.25 - $27.75/hr

We offer a challenging curriculum for 570 students from pre-nursery (2 years) to pre-university (18 years old), culminating in the prestigious IB Diploma. We are housed in a spacious, modern, and ...

IT Associate

Tysons, VA · On-site

$25 - $30/hr

The IT Associate will assist with maintaining and troubleshooting computers, networking equipment ... This is a great opportunity for a college student, recent IT graduate, aspiring IT professional, or ...

Job Title Senior Director Technology Department Dean's Office College of Engineering and Computing ... Supervise and assist support staff. NOTE: This has grown from 1.5 staff members and 4 students when ...

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Student Technology Assistant information

What is a student technology assistant?

A Student Technology Assistant is a student employed by a school, college, or university to provide technical support and assistance to faculty, staff, or other students. Their responsibilities often include troubleshooting hardware and software issues, maintaining computer labs, assisting with classroom technology, and helping with basic IT tasks. These positions provide valuable hands-on experience for students interested in technology and customer service while supporting the institution’s technology needs. Student Technology Assistants typically work part-time and may receive on-the-job training. The role helps bridge the gap between users and the institution’s IT department.

What are the typical responsibilities of a student technology assistant?

Student Technology Assistants commonly help maintain computer labs, provide technical support for classroom hardware and software, and assist with troubleshooting issues for both faculty and students. They may also help set up AV equipment for presentations, update software, and sometimes participate in training sessions or workshops. Collaboration and clear communication are key, as the role often involves working closely with IT staff and end-users to resolve problems efficiently while ensuring a supportive environment for technology use across campus.

What are the key skills and qualifications needed to thrive as a student technology assistant?

To thrive as a Student Technology Assistant, you need a solid understanding of basic computer troubleshooting, familiarity with common software applications, and often enrollment in a college or university. Experience with help desk systems, ticketing platforms, and standard office software is typically required. Strong communication skills, patience, and a customer-service mindset help you effectively assist users and resolve issues. Mastery of these skills ensures prompt and effective technical support, enhancing the productivity of students and staff.

What is the difference between Student Technology Assistant vs Student IT Support Specialist?

AspectStudent Technology AssistantStudent IT Support Specialist
Required credentialsHigh school diploma or ongoing college courseworkHigh school diploma or college coursework, sometimes certifications
Work environmentCampus labs, classrooms, tech support desksCampus IT departments, help desks, computer labs
Employer and industry usageEducational institutions, primarily colleges and universitiesEducational institutions, often within IT departments
Common search intentComparing entry-level tech support roles for studentsUnderstanding roles assisting with campus technology issues

Both roles involve assisting with technical support on campus, but Student Technology Assistants typically focus on basic troubleshooting and hardware setup, while Student IT Support Specialists may handle more complex issues and network support. The roles often overlap in work environment and employer but differ slightly in scope and responsibilities.

What cities in Washington are hiring for Student Technology Assistant jobs?

Cities in Washington with the most Student Technology Assistant job openings:

Infographic showing various Student Technology Assistant job openings in Washington as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, and 4% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution.

Director Of Technology & Audiovisual Services-Mount De Sales Academy, Catonsville MD

Catonsville, MD • On-site

Monsignor Slade Catholic School, Inc.
51 - 200 employees

Other

Posted 8 days ago


Job description

Director of Technology and Audiovisual Services leads the planning, organization, integration, implementation, maintenance, security, and daily operation of all technology and audiovisual systems across the campus. This role ensures reliable IT infrastructure, classroom technology integration, event AV support, cybersecurity compliance, and strategic innovation that enhances teaching, learning, communication, and school operations.

The Director supervises technology staff, manages vendors and budgets, supports faculty and students, and develops long‑term technology initiatives aligned with the school’s educational mission.

Success in this role requires the Director of Technology and Audiovisual Services to work collaboratively with the Mount de Sales Academy community, demonstrate outstanding and tactful written and oral communication skills, and maintain a faith‑filled, professional demeanor.

Mount de Sales Academy seeks to offer a high‑quality program that is integrated with religious truths and values. The Director of Technology and Audiovisual Services supports the fundamental beliefs, values, and traditions of the Catholic Church through communication, personal conduct, and lifestyle. The Director is expected to model Gospel values in a spirit of service and in interactions with colleagues. Respect for the dignity of each person is of utmost importance. The standard work hours for this position are from 7:45 AM to 3:45 PM.

Essential Duties and Responsibilities Information Technology Leadership
  • Develop technology strategy — Develop and execute the school’s technology strategy and annual IT roadmap.
  • Oversee infrastructure — Oversee all network infrastructure, wireless systems, servers, cloud services, databases, and endpoint devices.
  • Manage cybersecurity — Manage cybersecurity practices including firewalls, access control, MFA, backups, endpoint protection, and incident response.
  • Administer accounts — Administer user accounts, identity management, permissions, and directory services, including quarterly reviews of all system access levels.
  • Ensure compliance — Ensure compliance with FERPA and all school technology policies.
  • Maintain recovery plans — Maintain disaster recovery and business continuity procedures.
  • Evaluate new technologies — Evaluate and implement new technologies to support academic and administrative goals.
  • Develop long‑range plans — Develop strategic and long‑range technology plans, including proposals for improving IT solutions across campus.
  • Manage hardware inventory — Oversee, install, and maintain all hardware, including personal computing devices, classroom technology, printers/copiers, network equipment, and other devices.
  • Coordinate software licensing — Coordinate software licensing, renewals, and vendor relationships.
  • Monitor system performance — Monitor system performance and maintain high availability of critical systems.
  • Maintain documentation — Maintain comprehensive documentation of IT systems, procedures, and best practices.
Audiovisual Services Management

Oversee AV systems — Oversee auditorium, classroom, gymnasium, and conference AV systems.

Manage event technology — Manage livestreaming, recording, projection, sound reinforcement, and digital signage systems.

Coordinate event support — Coordinate technical support for assemblies, performances, graduations, athletic events, and special programs.

Supervise AV maintenance — Supervise installation, maintenance, and troubleshooting of AV equipment.

Develop AV standards — Develop standards for classroom technology and AV integration.

Train staff — Train faculty and staff on proper use of AV systems and presentation technology.

Staff & User Support

Supervise tech staff — Supervise IT support specialists, AV technicians, and student tech assistants.

Establish help desk — Establish help desk procedures and service‑level expectations.

Provide training — Provide professional development and technology training for faculty, staff, and students.

Support device programs — Support 1:1 device initiatives and student technology programs.

Communicate clearly — Communicate technical issues and solutions clearly to non‑technical users.

Collaborate with Facilities — Collaborate with the Facilities Department on technology‑related projects.

Budgeting & Administration

Manage budgets — Prepare and manage annual IT/AV operating and capital budgets with the Director of Operations, Vice Principal of Academic Affairs, and CFO.

Recommend purchases — Recommend technology purchases and upgrades.

Negotiate contracts — Negotiate contracts with vendors and service providers.

Maintain asset inventory — Maintain inventory of hardware, software, and AV assets.

Create policies — Create policies and documentation related to technology usage and security.

Qualifications Required

Background check — Must be able to pass a background check.

Bachelor’s degree — Bachelor’s degree in Information Technology, Computer Science, Educational Technology, or a related field.

IT experience — 5+ years of progressive IT experience.

Leadership experience — 2+ years of leadership or supervisory experience.

Enterprise systems — Experience managing enterprise networks, cloud platforms, and endpoint systems.

AV knowledge — Knowledge of audiovisual systems, livestreaming, and event production technologies.

Technical skills — Strong troubleshooting, project management, and communication skills.

Schedule flexibility — Ability to work evenings or weekends during school events as needed.

Preferred

K–12 experience — Experience in K–12, independent, or Catholic school environments.

Certifications such as:

  • CCNA
  • MCSA
  • Security-related: CISSP, CompTIA Network+, Security+
  • Microsoft, Google Workspace, or Cisco certifications
  • AVIXA CTS certification
  • Google Workspace for Education
  • Microsoft 365

MDM experience — Experience with MDM solutions.

Media systems — Experience with streaming platforms and digital media systems.

Key Skills

IT infrastructure

Cybersecurity

Network administration

Audiovisual systems

Event technology

Leadership

Strategic planning

Budget management

School campus setting — Office, classroom, and event‑venue responsibilities.

Physical requirements — May require lifting and setting up AV equipment.

Event support — Occasional evening/weekend support for performances, ceremonies, athletic events, and graduation activities.

Pay Range: $70,000 - $85,000, Annualized

Benefits: This position is eligible for full comprehensive benefits.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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