Student Success Manager Jobs in Reston, VA (NOW HIRING)

Coordinator of Student Success & Wellness

LAMB is accepting applications for a Coordinator of Student Success & Wellness who is passionate about supporting students and staff in a bilingual environment. Our staff exhibit enthusiasm, a caring attitude, and a love of learning. Come join us!

LAMB offers a unique model that provides bilingual Montessori public education to diverse, urban families in the nation’s capital. Serving children in PK3 through 5th grade, LAMB is a community that is committed to children and promotes peace and equality for all. 

Job Overview

LAMB is seeking a compassionate, collaborative, and student-centered Coordinator of Student Success & Wellness to support the academic, social-emotional, and behavioral success of students while fostering a safe, equitable, and inclusive school community. The Coordinator of Student Success & Wellness serves as a member of the Student Support Team, partnering with school leaders, staff, students, families, and community partners to ensure every student has equitable access to the academic, behavioral, social-emotional, and community supports needed to thrive.

Essential Responsibilities

• Serve as a liaison between the school, families, and community agencies to connect students with outside services and resources.
• Build collaborative relationships with families to support student wellbeing.
• Coordinate referrals to community-based organizations.
• Collaborate with school staff to promote trauma-informed, restorative, and culturally responsive practices.
• Maintain accurate, timely, and confidential documentation of services.

Lead Attendance Improvement efforts through family outreach and intervention planning

• Lead MTSS-Aligned Attendance Strategies: Monitor attendance data to identify patterns of chronic absenteeism and implement proactive, schoolwide campaigns and targeted interventions that remove barriers to student engagement.
• Drive Family Engagement & Support: Conduct targeted family outreach to build home-school partnerships, develop collaborative attendance plans, and connect families with essential community resources (transportation, healthcare, mental health).
• Ensure Compliance & Track Outcomes: Document all interventions, outreach, and student progress to monitor strategy effectiveness while maintaining full compliance with District of Columbia attendance laws and reporting requirements.

Lead LAMB’s Comprehensive Anti-Bullying Program

• Oversee Schoolwide Prevention & Data Strategy: Develop and execute comprehensive bullying prevention programming, analyzing climate and behavioral data to identify trends and implement proactive prevention strategies.
• Manage Incidents & OSSE Compliance: Serve as the primary liaison to OSSE, leading timely investigations, documentation, and resolution of bullying, harassment, and retaliation incidents in strict alignment with D.C. policies.
• Build Capacity & Partner with Families: Deliver professional learning for staff and families on prevention and reporting while partnering directly with parents to resolve concerns and foster positive student relationships.

Serve as a liaison between families and outside agencies

• Drive Family & Community Partnerships: Build trusting relationships with families and foster collaborative partnerships with community agencies, mental health providers, and support services to advance students' academic and social-emotional success.
• Guide Navigation & Referrals: Coordinate targeted service referrals and provide hands-on technical assistance to help families solve problems, navigate school processes, and access critical community resources.
• Maintain Confidential Documentation: Ensure accurate, timely, and confidential record-keeping of all family communications, service referrals, and intervention outcomes in compliance with student privacy standards.

District Agency Leadership & Compliance Liaison

• Serve as Primary Interagency Liaison: Represent the school as the primary point of contact for the D.C. Child and Family Services Agency (CFSA) and as the OSSE Homeless Liaison under the McKinney-Vento Act.
• Lead Staff Training & Mandated Reporting: Deliver annual training on child abuse recognition, CFSA protocols, and McKinney-Vento rights, providing ongoing consultation to guide staff through mandated reporting procedures.
• Oversee Confidential Record-Keeping: Maintain precise, highly confidential records of child welfare concerns, CFSA communications, and support services in strict compliance with legal and policy standards.

Title IX Coordination & Compliance

• Ensure Regulatory Compliance & Process Integrity: Oversee compliance with Title IX and D.C. regulations, directing prompt, equitable, and trauma-informed complaint responses and investigations in consultation with leadership and legal counsel.
• Deliver Training & Prevention Education: Coordinate annual compliance training for school staff and implement age-appropriate prevention education initiatives for students.
• Maintain Record Confidentiality: Manage secure, highly confidential documentation of all Title IX reports, investigations, and institutional responses in alignment with legal standards.

Collaboration & Leadership

• Contribute to schoolwide initiatives that advance equity, inclusion, student belonging, and positive school climate.
• Assist with arrival, dismissal, lunch/recess supervision, and other school responsibilities as needed.
• Participate in staff meetings, professional learning, and school events.
• Perform other duties as assigned.

Qualifications

Required

• Minimum of two years of experience providing school-based work, counseling, or student support services.
• Bilingual in English and Spanish.
• Knowledge of trauma-informed, restorative, and culturally responsive practices.
• Minimum of two years experience collaborating with multidisciplinary teams, families, and community agencies.
• Experience supporting attendance improvement initiatives and family engagement.
• General knowledge of mandated reporting requirements and experience collaborating with child welfare agencies (e.g., CFSA or Child Protective Services).
• Strong organizational, communication, facilitation, and documentation skills.
• Ability to maintain confidentiality and exercise sound professional judgment.
• Experience using Google Workspace and electronic documentation systems.
• Meet all health requirements, including TB screening and immunizations.

Preferred

• Experience in a Montessori school.
• Experience analyzing attendance, behavior, or school climate data to inform interventions.
• Experience implementing bullying prevention and school climate initiatives.
• Experience coordinating professional learning or training for staff and families.
• Knowledge of Section 504, IDEA, MTSS, and District of Columbia public charter school regulations.
• Experience serving as a Title IX Coordinator or conducting Title IX investigations.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

FLSA Classification:  Exempt

Reports to:  Director of Student Support

Schedule:  10-month full-time position

Compensation

Salary is commensurate with experience, ranging from $50,000-70,000.  Generous benefits package includes medical insurance (health, dental, & vision), retirement plan, life insurance, short-term and long-term disability, flexible spending account (medical, dependent care, and transit), and personal/sick leave.

Apply Today!

For more information about LAMB and to apply for this position, please visit the careers page of our website at http://www.lambpcs.org/careers