Student Success Manager Jobs in Reston, VA (NOW HIRING)

Montgomery College is seeking a collaborative, innovative, and student-centered leader to serve as the Strategic Student Success Initiatives Director.

This position will be eligible for full-time, non-bargaining, exempt, Grade 33. The work schedule is Monday-Friday from 8:30 a.m. to 5:00 p.m., with occasional evening or weekend flex hours. The primary work location is the College’s Central Services location in Rockville, MD. The position is eligible for telework up to one day per week after probationary period.

The Strategic Student Success Initiatives Director provides leadership for the coordination, implementation, and assessment of college-wide student success initiatives that advance student access, belonging, well-being, persistence, completion, and post-completion success. Reporting to the Associate Senior Vice President for Student Success and Strategic Initiatives, the Director develops and leads strategic initiatives focused on basic needs, mental health, parenting students, and other student populations with unique needs while supporting project management and assessment efforts.

Working collaboratively with institutional leadership, Academic Affairs, Counseling and Advising, Institutional Research and Effectiveness, Student Life and community partners, the Director ensures that student support initiatives align with the College's strategic plan, enrollment priorities, and student success goals. The Director also develops and provides leadership for strategic partnerships, grant-supported initiatives, and assessment activities that strengthen the College's capacity to support students holistically.

• Coordinate implementation and assessment of college-wide student success initiatives related to basic needs, mental health, parenting students, and other strategic priorities.
• Oversee development, management, and evaluation of strategic partnerships, MOUs, and grant-funded initiatives that expand student access to social support resources.
• Coordinate college-wide efforts to strengthen wraparound supports, including food security programs, emergency assistance, basic needs initiatives, and other social support resources.
• Work collaboratively with Counseling and Advising, Academic Affairs, and external partners to develop and coordinate programs and services that promote student well-being and success.
• Lead development and coordination of programs supporting parenting students, ensuring services are responsive to student needs and aligned with institutional priorities.
• Provide project management for Student Affairs strategic initiatives by coordinating cross-functional teams, monitoring timelines, and ensuring successful implementation.
• Work closely with Institutional Research and Effectiveness and divisional leadership to develop and implement assessment strategies, performance metrics, dashboards, and reporting frameworks.
• Analyze student success data and assessment findings to inform continuous improvement and strategic decision-making.
• Coordinate communication and collaboration across campus partners to strengthen alignment and effective delivery of student support services.
• Support grant development, implementation, compliance, and reporting related to student success initiatives.
• Represent Student Affairs on college-wide committees, initiatives, and external partnerships related to student success and student well-being.
• Perform other duties as assigned.

• Master's degree in higher education, public administration, social work, counseling, or a related field.
• Three (3) years of progressively responsible experience in student affairs, student success, or a related area within higher education.
• Experience with grants management, strategic partnerships, program assessment, or project management is preferred.

• Demonstrated knowledge of student success strategies, student development theory, and higher education practices.
• Knowledge of basic needs programming, mental health resources, and wraparound student support services.
• Knowledge of project management, assessment practices, and data analytics.
• Demonstrated ability to develop and implement strategic initiatives and manage complex, cross-functional projects.
• Excellent organizational, oral, and written communication skills.
• The equivalent combination of education, training, certification, and/or experience that provides the required knowledge and expertise to perform the essential functions of the position may be considered.
• Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

Initial salary placement for new hires typically falls between the minimum and midpoint of the range ($88,876 - $122,205) annually and is based on relevant candidate experience and internal equity. The maximum salary for this position is $155,534 annually.

Benefits package includes generous paid vacation, sick leave, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

Montgomery College is an equal opportunity employer committed to promoting and fostering diversity among its student body, faculty, and staff.

Montgomery College is a tobacco-free and smoke-free workplace.

Open Until Filled