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Student Success Manager Jobs in Delaware (NOW HIRING)

Owens Community College

$51K - $57K/yr

Maintain student attendance, academic performance, and program records; communicate updates with ... Excellent organizational and project management skills to oversee program operations and compliance.

Lake Forest School District

Dean of Students

Felton, DE · On-site

Partner with parents/guardians to support student success and resolve concerns. * Serve on building ... Provide professional development to staff on classroom management, student engagement, and equity ...

Lake Forest School District

Dean of Students

Felton, DE · On-site

Partner with parents/guardians to support student success and resolve concerns. * Serve on building ... Provide professional development to staff on classroom management, student engagement, and equity ...

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All JobsStudent Success JobsStudent Success Manager JobsStudent Success Manager Jobs in Delaware

Student Success Manager information

See Delaware salary details

$32.5K

$83.1K

$140.1K

How much do student success manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for student success manager in Delaware is $83,136.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,600.00 and $99,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Student Success Manager, and why are they important?

To thrive as a Student Success Manager, you need a background in education or counseling, strong organizational skills, and experience in student support or advising roles. Familiarity with student information systems, learning management systems (LMS), and data analytics tools is commonly required. Outstanding interpersonal communication, problem-solving abilities, and empathy help build trust and motivate students. These skills are crucial for identifying student needs, providing proactive support, and ensuring student retention and achievement.

What is the difference between Student Success Manager vs Academic Advisor?

AspectStudent Success ManagerAcademic Advisor
Required CredentialsBachelor's degree; experience in student support or counselingBachelor's degree; knowledge of academic programs and student services
Work EnvironmentHigher education institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed in colleges and universities to improve student retentionCommonly employed in academic advising offices to guide students
Comparison Search IntentUnderstanding roles in student support and retentionSeeking academic guidance and course planning assistance

The Student Success Manager focuses on improving student retention, engagement, and overall success through support programs and outreach. Academic Advisors primarily assist students with course selection, academic planning, and degree requirements. While both roles support students, the Student Success Manager has a broader scope in student retention strategies, whereas Academic Advisors concentrate on academic progress and advising.

How does a Student Success Manager typically collaborate with faculty and support staff to improve student outcomes?

Student Success Managers work closely with faculty, academic advisors, and support staff to identify students who may be struggling and coordinate appropriate interventions. This collaboration often involves regular meetings, sharing progress updates, and developing individualized support plans tailored to each student's needs. By fostering open communication and leveraging the expertise of various team members, Student Success Managers ensure that students receive comprehensive support, helping to boost retention and graduation rates. This teamwork-oriented approach not only enhances student experiences but also builds a strong culture of support within the institution.

What is a Student Success Manager?

A Student Success Manager is a professional who supports students in achieving their academic and personal goals by providing guidance, resources, and support throughout their educational journey. They often work in educational institutions, helping students navigate challenges, connect with campus resources, and develop skills for success. Their role may include academic advising, monitoring student progress, and coordinating interventions to promote retention and graduation. Student Success Managers play a key role in fostering a positive and supportive learning environment.
What are the most commonly searched types of Student Success jobs in Delaware? The most popular types of Student Success jobs in Delaware are:
What are popular job titles related to Student Success Manager jobs in Delaware? For Student Success Manager jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Student Success Manager jobs in Delaware look for? The top searched job categories for Student Success Manager jobs in Delaware are:
Student Success Manager jobs near you
Infographic showing various Student Success Manager job openings in Delaware as of July 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $83,136 per year, or $40 per hour.

Director of Student Success and Analytics

Employment at Delaware Technical Community College

Dover, DE • On-site

Full-time

Posted 22 days ago

Job description

Position Information
Position Title Director of Student Success and Analytics Position Number 114485 Position Type Regular Full-Time Hiring Location Office of the President-Dover, DE Contact Phone Number 302-857-1604 Contact Email Address oophr@dtcc.edu Work Location Office of the President-Dover, DE Position Specific Details Salary Based on Education and Experience
Classification Information
Classification Title Director of Student Success and Analytics Job Code 3064 (FT), 3564 (PT) FLSA Exempt Position Pay Grade Salary Plan A (FT), Salary Plan C (PT) Position Type Full-Time Summary Statement
An incumbent provides strategic leadership for student success initiatives and the Office of Research and Analytics, delivering data-informed insights that advance equitable student outcomes, academic planning, regulatory reporting, and institutional decision-making. 
Nature and Scope
The incumbent reports to the Vice President for Academic Affairs and leads strategic initiatives to advance equitable student outcomes and institutional student success priorities. The position provides leadership for the Office of Research and Analytics, overseeing external regulatory and accreditation reporting and directing research and analysis that inform academic planning, enrollment management, program review, and institutional decision-making. The incumbent supports continuous improvement and innovation efforts across the College and serves as the institution's primary liaison to national student success networks and thought leaders. The role collaborates closely with Academic Affairs, Finance, Information Technology, Instructional Design and Technology, Business Services, the Registrar, and Institutional Effectiveness to provide data-informed guidance for policy, planning, budgeting, and decision-making.
Principal Accountabilities
1.      Provide leadership and vision for the College's student success framework, ensuring alignment with strategic priorities, equity commitments, and emerging trends.
2.      Oversee the Office of Research & Analytics, establishing data governance standards and ensuring the integrity, accuracy, reliability, and ethical use of institutional data, including accessible reporting tools and actionable insight to support strategic decision-making.
3.      Ensure accurate data, analysis, and reports are maintained in College information systems and provide guidance to College staff for system changes to maintain data integrity.  
4.      Lead cross-campus student success strategy development, including coordination with academic affairs, student affairs, advising, faculty leadership, and operational departments.
5.      Serve as the primary institutional liaison to national and state reform organizations, representing the Office of Research and Analytics and the interests of the College in working with other higher education institutions, the State of Delaware, the Middle States Commission on Higher Education, federal and state agencies, and other stakeholders. 
6.      Provide expertise in and oversight of the design, administration, analysis, and reporting of internal and external research instruments. Develops and designs surveys to collect student and stakeholder feedback. Analyze reports and make recommendations based on results.  
7.      Support planning and assessment processes, which include overseeing, producing, and maintaining data for Mission Goal Assessment, the College website, and internal reports available to faculty, staff, and administrators on the portal. 
8.      Coordinate implementation, monitoring, and refinement of transformational student success initiatives.
9.      Direct development and monitoring of key student success performance indicators, including but not limited to recruitment, retention, progression, equity gap analysis, and completion outcomes.
10.  Lead professional learning communities and faculty/staff capacity-building focused on data-informed, evidence-based strategies for continuous improvement including timely interventions for curriculum enhancements and content delivery.
11.  Oversee compliance and external reporting obligations, including accreditation support, IPEDS and federal/state reporting, financial aid data, and grant-funded initiatives.
12.  Provide executive-level guidance and interpretation of institutional research and analytics for senior leadership, preparing and delivering high-impact reports, dashboards, and executive presentations to Board of Trustees, President's Council, and other internal audiences.
13.  Manage project timelines, budgets, and resource allocation for student success strategies, ensuring responsible stewardship and alignment with institutional priorities.
14.  Supervise and mentor the Office of Research and Analytics team, fostering collaboration, professional development, and a high-performance culture.
15.  Champion a collegewide culture of data-informed practice, including responsible use of predictive analytics, equity-focused evaluation, and transparent communication of findings.
16.  Monitor national policy trends, research, and innovation in student success, including efforts at peer institutions, to advise senior leadership on strategic implications, competitive positioning, and future initiative development.
17.  Performs other related duties as required.
Knowledge Skills and Abilities
  • Knowledge of strategic student success leadership and instructional planning.
  • Knowledge of effective higher education institutional research practices and data sources.
  • Knowledge of current higher education issues and challenges.
  • Knowledge of the relationship between the Office of Research and Analytics' function and organizational operations and requirements.
  • Knowledge of advanced statistical analysis and data management, including relational database systems (SQL, PL/SQL, Oracle) and statistical software packages (R, SAS, SPSS, Stata, and Excel) to conduct analysis and generate reports to support decision-making.
  • Knowledge of evaluation and measurement techniques including survey design and analysis.
  • Skill in project leadership and coordination in change management for student-centered strategies.
  • Skill in high-stakes compliance and external reporting.
  • Skill in the collection, analysis, and presentation of data from a variety of sources.
  • Skill in oral and written communication.
  • Skill in the interpretation and application of applicable federal and state laws and College policy.
  • Proficiency in the use of learning management systems (LMS), student information systems (SIS), and other trending technology.
  • Proficiency in the use of word processing, spreadsheet, and presentation software programs to create presentation materials (e.g., Microsoft Word, Excel, PowerPoint, and Power BI).
  • Proficiency in using artificial intelligence and understanding its ethical and appropriate use related to data.
  • Ability to supervise staff, work independently, and with others in a team approach.
  • Ability to use sound judgment and reach logical conclusions.
  • Ability to identify and analyze issues, assess their impact, and make recommendations.
  • Ability to establish and maintain effective working relationships with College/campus administrators, supervisors, employees, and the public.
  •  Ability to effectively communicate sophisticated data analysis and complex conclusions in writing and orally in a clear and concise manner to non-technical and diverse end-users.
  • Ability to effectively communicate and relate to a diverse population in a multicultural environment.
Minimum Qualifications
  • Master's degree required; Doctorate preferred in higher education leadership, analytics, or a related field.
  • Five (5+) years of progressively responsible experience in higher education research, student success strategy, analytics, and/or leadership.

(Rev. 7/1/2026)

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