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Student Services Jobs in Riverside, CA (NOW HIRING)

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Student Services information

See Riverside, CA salary details

$7

$17

$24

How much do student services jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for student services in Riverside, CA is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $21.06 per hour, depending on experience, location, and employer.

What is student services?

Student services refer to a range of support programs and resources provided by educational institutions to help students succeed academically, personally, and professionally. These services can include academic advising, counseling, career guidance, financial aid assistance, tutoring, and support for students with disabilities. The goal of student services is to enhance the overall student experience, promote well-being, and support student retention and graduation rates.

What are the key skills and qualifications needed to thrive in student services, and why are they important?

To thrive in Student Services, you need strong organizational skills, knowledge of student development theories, and typically a degree in education, counseling, or a related field. Familiarity with student information systems (SIS), case management software, and FERPA regulations is important. Excellent interpersonal communication, problem-solving, and cultural competency help build trust and effectively support diverse student populations. These skills ensure that students receive the guidance, resources, and advocacy they need to succeed academically and personally.

What are some common challenges faced by student services professionals, and how can they be addressed?

Student Services professionals often encounter challenges such as managing a high volume of student inquiries, balancing diverse student needs, and staying updated with institutional policies. These challenges can be addressed by developing strong organizational skills, utilizing technology for efficient case management, and participating in regular training or professional development. Collaboration with academic departments and counseling services is also crucial to provide holistic support for students and ensure a smooth resolution of complex issues.

What is the difference between Student Services vs Academic Advisor?

AspectStudent ServicesAcademic Advisor
Required CredentialsHigh school diploma or associate degree; some roles may require a bachelor'sBachelor's degree; often in education, counseling, or related fields
Work EnvironmentEducational institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed across schools to support student needsCommonly employed to guide students academically
Search & Comparison IntentUnderstanding roles that support student well-being and successSeeking guidance on academic planning and course selection

Student Services professionals focus on supporting students' overall well-being, including mental health, housing, and extracurricular needs. Academic Advisors primarily assist students with course selection, degree planning, and academic progress. While both roles aim to enhance student success, Student Services offers broader support, whereas Academic Advisors concentrate on academic pathways.

What are the most commonly searched types of Student Services jobs in Riverside, CA?

The most popular types of Student Services jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Student Services jobs?

Cities near Riverside, CA with the most Student Services job openings:

Infographic showing various Student Services job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $36,662 per year, or $17.6 per hour.

Student Support Counselor

Anaheim, CA • Hybrid

Chicago School of Professional Psychology
Colleges, Universities, and Professional Schools • 201 - 500 employees

$23.64 - $25.64/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Job Description:

Position Summary:

Reporting to the Assistant Director/Director/Senior Director of Student Advising, Student Support Counselors (SSC) are the single-point of access for students and provides student-centered support services. SSCs administer a high-level of student service to ensure retention, student satisfaction, and success of students. SSCs are responsible for adhering to all internal, federal, Department of Education, and affiliate policies and procedures. Student contact is extensive and substantive as is maintaining accurate records in order to support students through their programs. Staff members are expected to exercise a high degree of responsibility and independent judgment, and to work hours consistent with the campus student populations' need for access to services. We are looking to fill this position at one of our ground campuses: Anaheim, Chicago, Dallas, DC, or Los Angeles. The position is a hybrid with work both on campus and remote.

About the Department:

The Student Support Services department provides comprehensive support to students through four functional areas: Student Advising, Career Services, Student Support Operations, and the Office of the Registrar. Each area is led by a director-level leader and collaborates closely with academic and administrative partners across The Chicago School to deliver an integrated, student-centered experience.

Our mission is to foster student success by providing exceptional service, proactive support, and meaningful co-curricular opportunities that complement students' academic journeys. Team members are committed to delivering a high standard of customer service while working collaboratively across the institution to promote student persistence, engagement, and achievement.

Student Support Services professionals are expected to demonstrate sound judgment, initiative, and accountability while managing responsibilities independently and as part of a collaborative team. In support of our diverse student population, positions within the department may require occasional evening and weekend hours to ensure accessible, responsive, and student-focused services.
Principle Duties:

  • Work with and support new and continuing students at various stages of their education.
  • Administration of advising services including registration, evaluation of program requirements, incomplete grades, student class activity, Satisfactory Academic Progress, and overall degree progress.
  • Call/meet with each student throughout the term to ensure they are successfully completing coursework and to provide support.
  • Respond to calls and e-mails from incoming or current students on a daily basis by providing guidance regarding course work, policies, and support.
  • Ensure student's academic account/record are accurate and up-to-date by clear and timely processing of important academic forms (e.g. Add/Drop, Withdrawal, Leave of Absence, etc.).
  • Advising at-risk students through work/life balance, time management, other circumstances to ensure successful completion of the course and program.
  • Advising students on course/program content and registration in degree program of study.
  • Follow-up on the progress ofAcademic Plans for students on who do not meet the Satisfactory Academic Progress Requirements or are in need of additional support.
  • Collaborate with various student facing departments such as Academics, Financial Aid, Admissions, and Student Accounts to ensure the success of the student.
  • Work with Office of the Registrar to ensure that incoming and current students receive timely information and guidance regarding institutional policies, course registration, program completion, etc.
  • Advise students on support services and resources available to them through their school.
  • Adherence to set internal, federal, DOE, and affiliate policies and procedures, integrity and ethical standards.
  • Perform other duties as assigned.

Essential Knowledge, Skills, and Abilities:

  • Excellent PC skills (Word, Excel, Power Point) and other clerical skills (phone skills, typing, filing)
  • Skills to establish and maintain effective relationships
  • Excellent verbal and written communication skills
  • Organizational and time management skills
  • Ability to collaborate and communicate with all students regardless of educational level as well as all employees regardless of position, title, or location
  • Excellent team work


Position Qualifications:

  • Bachelor's degree required
  • Experience within student facing positions and/or higher education preferred
  • Ability to work occasional weekends and evenings

Compensation & Benefits

This opportunity is budgeted at $$23.64 to $25.64 base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.

https://www.thechicagoschool.edu/career-opportunities/

The Chicago School is an Equal Opportunity Employer.

Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.