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Student Services Jobs in Indiana (NOW HIRING)

Ivy Tech

Student Service Professional (SSP)

Kokomo, IN

$41K - $43K/yr

The Student Services Professional (SSP) serves as the initial point of contact for students on the Kokomo campus, providing guidance and support in key areas such as Admissions, Registration ...

Ivy Tech

Student Service Professional (SSP)

Kokomo, IN · On-site

$41K - $43K/yr

The Student Services Professional (SSP) serves as the initial point of contact for students on the Kokomo campus, providing guidance and support in key areas such as Admissions, Registration ...

IvyTech

Student Service Professional (SSP)

Kokomo, IN · On-site

$41K - $43K/yr

The Student Services Professional (SSP) serves as the initial point of contact for students on the Kokomo campus, providing guidance and support in key areas such as Admissions, Registration ...

Purdue University

Student (1)

West Lafayette, IN · On-site

$14.75 - $18.50/hr

West Lafayette Job Summary The Office of Student Services in the College of Pharmacy is seeking a dependable, friendly, and professional student employee to serve as the first point of contact for ...

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All JobsStudent Services JobsStudent Services Jobs in Indiana

Student Services information

See Indiana salary details

$7

$16

$22

How much do student services jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for student services in Indiana is $16.08, according to ZipRecruiter salary data. Most workers in this role earn between $13.03 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in student services, and why are they important?

To thrive in Student Services, you need strong organizational skills, knowledge of student development theories, and typically a degree in education, counseling, or a related field. Familiarity with student information systems (SIS), case management software, and FERPA regulations is important. Excellent interpersonal communication, problem-solving, and cultural competency help build trust and effectively support diverse student populations. These skills ensure that students receive the guidance, resources, and advocacy they need to succeed academically and personally.

What are some common challenges faced by student services professionals, and how can they be addressed?

Student Services professionals often encounter challenges such as managing a high volume of student inquiries, balancing diverse student needs, and staying updated with institutional policies. These challenges can be addressed by developing strong organizational skills, utilizing technology for efficient case management, and participating in regular training or professional development. Collaboration with academic departments and counseling services is also crucial to provide holistic support for students and ensure a smooth resolution of complex issues.

What is the difference between Student Services vs Academic Advisor?

AspectStudent ServicesAcademic Advisor
Required CredentialsHigh school diploma or associate degree; some roles may require a bachelor'sBachelor's degree; often in education, counseling, or related fields
Work EnvironmentEducational institutions, student support centersColleges, universities, academic departments
Employer & Industry UsageUsed across schools to support student needsCommonly employed to guide students academically
Search & Comparison IntentUnderstanding roles that support student well-being and successSeeking guidance on academic planning and course selection

Student Services professionals focus on supporting students' overall well-being, including mental health, housing, and extracurricular needs. Academic Advisors primarily assist students with course selection, degree planning, and academic progress. While both roles aim to enhance student success, Student Services offers broader support, whereas Academic Advisors concentrate on academic pathways.

What is student services?

Student services refer to a range of support programs and resources provided by educational institutions to help students succeed academically, personally, and professionally. These services can include academic advising, counseling, career guidance, financial aid assistance, tutoring, and support for students with disabilities. The goal of student services is to enhance the overall student experience, promote well-being, and support student retention and graduation rates.

What are the most commonly searched types of Student Services jobs in Indiana?

The most popular types of Student Services jobs in Indiana are:

Student Services jobs near you
Infographic showing various Student Services job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $33,440 per year, or $16.1 per hour.

Assistant Dean for Graduate Operations and Strategy (Student Services Leader)

Indiana University

Indianapolis, IN • On-site

$14.50 - $18.50/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago

Job description

The Assistant Dean for Graduate Enrollment Strategy and Operations serves as a senior strategic and operational leader for the Indiana University (IU) Indianapolis Graduate School and provides leadership for graduate enrollment management, operational planning, organizational effectiveness, and student-centered administrative services supporting graduate and professional education across the institution. Working closely with and under the strategic direction of the Vice Provost and Dean for Graduate Education, the Assistant Dean supports and operationalizes institutionally aligned graduate enrollment and operational strategies designed to advance graduate enrollment growth, student success, operational excellence, and organizational effectiveness. The position serves as a senior implementation leader responsible for translating institutional priorities into coordinated enrollment, operational, and student lifecycle strategies that support graduate and professional education across the institution.
Department-Specific Responsibilities
  • Provides strategic oversight for graduate recruitment operations, admissions processes, enrollment infrastructure, onboarding systems, operational planning, enrollment intelligence, graduate communications, and administrative operations supporting graduate education.
  • Ensures that graduate enrollment systems, processes, technologies, and services are aligned to support sustainable enrollment growth, student achievement, and institutional priorities.
  • Serves as a key institutional partner in advancing graduate enrollment priorities and collaborates extensively with academic schools, Enrollment Management, the Registrar, Financial Aid, Online Education, International Affairs, Information Technology, Institutional Analytics, and other campus partners to ensure effective, student-centered, scalable, and data-informed systems supporting the graduate student lifecycle.
  • Collaborates closely with the Assistant Dean for Student Success and Professional Development to align enrollment strategies, operational processes, and student support initiatives that promote persistence, degree completion, and career success across the graduate student lifecycle.
  • Provides operational leadership and cross-functional coordination for graduate enrollment management initiatives, organizational transformation efforts, process improvement strategies, change management initiatives, and institutional planning designed to strengthen graduate recruitment, enrollment, persistence, degree completion, and organizational effectiveness.
  • Uses enrollment intelligence, market insights, operational analytics, and emerging technologies, including artificial intelligence-enabled decision support tools to advance data-informed decision-making, operational effectiveness, enrollment growth, and continuous improvement across the graduate student lifecycle.
General Responsibilities
  • Provides highest level of operational leadership and coordination of assigned staff members to define student services methodologies and standards; provides direction and guidance on high priority student services projects/initiatives.
  • Establishes short-term business plans and long-term operational objectives, including managing project timelines/deliverables and developing resource plans for multi-project/multi-phase student services initiatives.
  • Conducts a variety of personnel actions to include, but not limited to hiring, promotion, performance management, and dismissal.
  • Manages high level assignments and allocation of student services resources, including negotiating and coordinating initiatives that involve staff in other departments/areas/teams; may coordinate large-scale student services projects with wide audiences in support of academic, wellness, inclusion, and safety initiatives.
  • Makes budgetary recommendations/proposals based on resource needs and ensures cost containment.
  • Researches and stays up-to-date on new industry student services standards, technologies, policies, and procedures; responsible for the implementation of new protocols/procedures to address business needs.
  • Works collaboratively with other student services leaders across departments in recommending standards, best practices, and related policies/procedures.
  • Prepares management reports and summaries for senior administration, executive, steering and advisory committees; acts as advisor to executive committees; serves on various university committees, communities of practice, and task forces related to student services.
Qualifications
Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.
EDUCATION
Required
  • Bachelor's degree in law, public health, public affairs, counseling, social work, or a related field.
Preferred
  • Master's degree in higher education student affairs or a related field.
WORK EXPERIENCE
Required
  • 4 years in student services, higher education student affairs, or a related field.
  • 1 year of management experience in a relevant field.
SKILLS
Required
  • Proficient written and verbal communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrates time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Excellent organizational skills.
  • Excellent collaboration and team building skills.
  • Effectively coaches and delivers constructive feedback.
  • Instills commitment to organizational goals.
  • Demonstrates excellent judgment and decision making skills.
  • Effective conflict management skills.
  • Builds and manages effective teams.
  • Ability to influence internal and/or external constituents.
  • Demonstrated ability to maintain confidential information.
  • Demonstrates customer service skills.
  • Possesses flexibility to work in a fast paced, dynamic environment.
  • Ability to build strong partnerships with students and other university departments.
Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.
Work Location
Indianapolis, Indiana
Advertised Salary
$90,000.00 - 100,000.00 per year
Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)
Learn more about our benefits by reviewing the IU Benefit Programs Brochure .
Job Classification
Career Level: Sr. Operational
FLSA: Exempt
Job Function: Student Services
Job Family: Student Services Generalist
Click here to learn more about Indiana University's Job Framework.
Posting Disclaimer
This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.
Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .
Campus Safety and Security
The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.
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