Student Service Assistant Jobs in Oregon (NOW HIRING)

Assistant Director of Advising and Student Services
Job no: 536719
Work type: Officer of Administration
Location: Portland, OR
Categories: Academic Advising/Support, Administrative/Professional, Child Development, Student Life/Services, Psychology
Department: Ballmer Institute
Appointment Type and Duration: Regular, Ongoing
Salary: $65,000-70,000 per year, commensurate with experience
Compensation Band: OS-OA06-Fiscal Year 2025-2026
FTE: 1.0
Application Review Begins
June 24, 2026; position open until filled.
Special Instructions to Applicants
With your application, please provide:
• A cover letter that expresses your interest in the position and clearly demonstrates how your experience, skills, and qualifications align with the role. Please explicitly address how you meet the minimum qualifications.
• A current resume or curriculum vitae.
• Names and contact information for three (3) professional references. References will not be contacted without prior notice.
The CBSO is committed to finding the best candidate for the job, and that might be someone with a nontraditional background. Even if you don't think you meet every preferred qualification, we encourage you to apply. Applications that do not demonstrate the required minimum qualifications will not be considered.
Salary offers are based on qualifications, experience, and the University's equitable pay practices in accordance with the Oregon Equal Pay Act.
For questions or a full position description, please email CBSOHR@uoregon.edu
Department Summary
The Ballmer Institute for Children's Behavioral Health at the University of Oregon Portland establishes a new national model for behavioral healthcare for children and families by creating the nation's first undergraduate program in child behavioral health.
The institute prioritizes the needs of youth who have been historically or persistently underserved and seeks to make real system change by:
- Creating a new mental health profession
- Delivering support in schools and the community
- Training existing youth-serving professionals
- Developing new approaches to support child behavioral health
- Transforming the Pacific Northwest into a national model of thought and action
This groundbreaking institute was made possible by an extraordinary gift from Connie and Steve Ballmer, co-founders of Ballmer Group Philanthropy.
Position Summary
The Assistant Director of Advising and Student Services - Recruitment and Career Specialist (ADASS) is responsible for undergraduate advising, recruitment and outreach, and career pathway support for the Ballmer Institute. This role works directly with current and prospective students and serves as a key point of contact between the Institute, internal campus partners, and external education and employment partners across Oregon.
The Assistant Director provides direct academic advising to undergraduate students, including one on one, drop in, and group advising. Advising responsibilities include supporting student transition into the university and the Ballmer Institute; interpreting and communicating admission and academic requirements; assisting with degree planning and progression toward graduation; and helping students understand how coursework aligns with graduate education and career opportunities. The role also identifies student needs and refers students to appropriate campus and Institute based resources, including academic support, counseling, financial aid, accessibility, and career services, as needed.
In addition to advising, the position leads advising informed recruitment and outreach activities. The Assistant Director represents the Ballmer Institute at recruitment and outreach events; provides guidance to prospective students on pathways and program fit; and serves as the primary liaison with Admissions and Enrollment Management to ensure alignment of recruitment strategies and program messaging. The role builds and maintains partnerships with community colleges, Career and Technical Education (CTE) programs, high schools, community based organizations, and associate level behavioral health programs statewide. The position provides programmatic oversight of the Institute's student ambassador program, including coordination of ambassador activities and outreach efforts, and leads student visit and engagement initiatives that support recruitment and access.
The Assistant Director plays a key role in advancing career pathways and student outcomes by providing career advising and cultivating strong relationships with employers and workforce partners. The position supports students' understanding of behavioral health career options, graduate education pathways, and workforce expectations while collaborating with faculty, career services, and external employment partners to promote career readiness, experiential learning, and employment opportunities. The Assistant Director contributes to tracking student progress and outcomes and uses this information to inform career advising practices, employer engagement, recruitment efforts, and pathway development strategies.
This role requires regular travel throughout Oregon and occasional travel to other states, including regular cross campus travel to Eugene, to support advising, partnership development, recruitment events, and outreach activities.
Minimum Requirements
• Bachelor's degree from an accredited institution.
• Three years' experience providing academic advising/student services in a college/university environment.
• Two years' experience supervising employees, students, or volunteers.
Professional Competencies
• Knowledge of and ability to address the advising needs of undergraduate students in a student centered and supportive manner.
• Excellent communication skills, with the ability to convey information clearly and professionally.
• Ability to effectively present to diverse student audiences, both individually and in group settings.
• Commitment to student development and serving diverse populations.
• Proficiency in event coordination and logistics planning, including outreach, scheduling, and on site support.
• Ability to manage stressful situations, exercising sound judgment and initiative, particularly when handling sensitive and/or confidential information.
• Commitment to promoting and enhancing diversity, equity, and inclusion, along with experience supporting students from diverse backgrounds.
Preferred Qualifications
• Familiarity with recruitment strategies and enrollment trends
• Experience with career advising or in behavioral health partnerships
• Experience representing an institution in external partnerships or outreach settings
• Spanish Language Fluency
FLSA Exempt: Yes
All offers of employment are contingent upon successful completion of a background check.
The University of Oregon is proud to offer a robust benefits package to eligible employees, including health insurance, retirement plans, and paid time off. For more information about benefits, visit our website.
The University of Oregon is an equal-opportunity institution committed to cultural diversity and compliance with the Americans with Disabilities Act. The University encourages all qualified individuals to apply and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the application process, please email us or call 541-346-5112.
UO prohibits discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, pregnancy (including pregnancy-related conditions), age, physical or mental disability, genetic information (including family medical history), ancestry, familial status, citizenship, service in the uniformed services (as defined in federal and state law), veteran status, expunged juvenile record, and/or the use of leave protected by state or federal law in all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by UO policy. Questions may be referred to the Office of Equal Opportunity and Access. Contact information, related policies, and complaint procedures are listed here.
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Advertised: June 8, 2026 Pacific Daylight Time
Applications close: