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Student Financial Aid Assistant Jobs in Virginia

Marymount University

Financial Aid Counselor

Arlington, VA · On-site

$50K - $55K/yr

We serve not only our students-but one another-creating a culture where teamwork, adaptability, and ... JOB SUMMARY The Financial Aid Counselor provides excellent customer service and guidance to ...

Virginia Tech

Financial Aid Advisor

Blacksburg, VA · On-site

$17.75 - $22.75/hr

Financial Aid Advisor Apply now Back to search results Job no: 536748 Work type: Staff Senior ... Commitment to student access and student success is a must. Knowledge and skill requirements ...

GRASP

College Financial Aid Advisor

Grundy, VA · On-site

$21/hr

A GRASP Advisor provides individualized advising to students and parents regarding how best to pay ... While helpful, prior expertise in college financial aid is not required as all necessary ...

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Student Financial Aid Assistant information

What does a student financial aid assistant do?

A Student Financial Aid Assistant helps students navigate the process of applying for and receiving financial aid, such as grants, scholarships, and loans. They assist with answering questions about eligibility, completing applications, and ensuring all necessary documentation is submitted on time. Additionally, they may help students understand their financial aid packages, maintain records, and provide general support to the financial aid office. Their role is essential in making higher education more accessible by guiding students through often complex financial aid processes.

What are the key skills and qualifications needed to thrive as a student financial aid assistant?

To thrive as a Student Financial Aid Assistant, you need strong organizational abilities, attention to detail, and knowledge of federal and institutional financial aid regulations, often supported by an associate's or bachelor's degree. Familiarity with student information systems (such as Banner or PeopleSoft), financial aid management software, and document processing tools is typically required. Excellent interpersonal skills, problem-solving abilities, and clear communication help in assisting students and collaborating with colleagues. These competencies are crucial for ensuring accurate aid processing, regulatory compliance, and providing effective support to students navigating complex financial aid processes.

What are some common challenges student financial aid assistants face when supporting students through the application process?

Student Financial Aid Assistants often encounter challenges such as helping students understand complex eligibility requirements, clarifying documentation needs, and managing tight deadlines for application submissions. They must be able to explain financial aid policies in clear, accessible language and provide empathetic support to students who may be experiencing financial stress. Additionally, staying up-to-date with frequently changing regulations and ensuring accuracy in data entry are essential to successfully assisting students.

What cities in Virginia are hiring for Student Financial Aid Assistant jobs?

Cities in Virginia with the most Student Financial Aid Assistant job openings:

Student Financial Aid Assistant jobs near you

Financial Aid Counselor

Marymount University

Arlington, VA • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 25 days ago

Job description

At Marymount University, we believe meaningful work happens when talented people come together with shared purpose. We serve not only our students-but one another-creating a culture where teamwork, adaptability, and resilience are part of everyday practice,
Located in Arlington, Virginia, just minutes from Washington, D.C., Marymount offers a dynamic and forward-looking environment where innovation is encouraged and flexibility is valued. We understand that higher education is evolving, and we embrace change with creativity, responsiveness, and a solutions-oriented mindset.
Our faculty and staff thrive in a community that prioritizes communication, cross-functional collaboration, and service-driven leadership. Whether working directly with students or supporting them behind the scenes, every role contributes to a shared mission: helping students grow, succeed, and lead with purpose and confidence.
JOB SUMMARY
The Financial Aid Counselor provides excellent customer service and guidance to financial aid applicants and their families throughout the financial aid application process; determines eligibility within the parameters of institutional, state and federal requirements.
MAJOR DUTIES AND RESPONSIBILITIES
  • Exercises independent judgment in the management of operational details of the financial aid process
  • Provide advising throughout the financial aid process to prospective, new and current students and their families.
  • Reviews incoming financial aid applications and any supporting documentation needed to determine the accuracy of the financial and household information reported on the FAFSA.
  • Complete assigned duties with a high degree of accuracy to ensure compliance while experiencing multiple interruptions.
  • Exercise great attention to detail when completing assignments as errors in judgment or calculations could result in unintended consequences for the student and/or the institution such as under or over funding of a student, loss of student eligibility, audit findings, fines, damage to school's reputation or loss of institutional eligibility.
  • Will have the authority to recalculate and make changes to financial aid awards when a student's eligibility changes.
  • Maintain knowledge of federal, state and institutional policies as it relates to the awarding and disbursements of federal, state and institutional aid.
  • Must utilize conflict resolution skill set to pacify disgruntled students and parents, helping them to understand the situation and identify potential solutions to issues.
  • Maintain student confidentiality in accordance with FERPA regulations.
  • On an occasional basis, travel to an off-campus meeting site to attend institutional workshops;
  • Participates in committees under the direction of the Associate Director of Financial Aid counselors to review Satisfactory Academic Progress (SAP) appeals, Professional Judgment requests, and academic merit scholarship appeals, as needed.
  • May be required to work minimum evenings and weekends.
  • Other duties as assigned by the financial aid director/associate director and/or Manager of Financial Aid Counselors.

OTHER DUTIES AND ASSIGNMENTS
Manage the full scholarship lifecycle, including application processing, tracking applicant records, coordinating scholarship reviews, and overseeing the awarding and disbursement of scholarship funds.
JOB REQUIREMENTS
Education
  • Bachelor's Degree and at least one to two years of experience in Student Services or Customer Service, or the equivalent combination of education and work experience combined.

Experience
  • Customer Service Experience
  • Familiar with financial documents and a high competency of computer skills.
  • Proficiency in basic technology (i.e. Microsoft Office Suite: Word, Excel; Google Suites).
  • Ability to interpret regulations and apply appropriately.

Please note that this role is in-person based in Arlington, VA. The position will be open until filled.
Compensation/Total Rewards
The salary range for this position is $50,000-$55,000. It is competitive, market-based, and aligned with the University's financial framework, ensuring your skills and experience are recognized and rewarded. But your total compensation goes well beyond your salary. As a valued member of our team, you'll enjoy a comprehensive benefits package designed to support your health, financial security, and work-life balance. This includes medical, dental, and vision coverage; FSA or HSA; employee assistance program; life insurance; short- and long-term disability; contributions to the University's 403(b) retirement plan; financial planning; identity theft protection; pet insurance; credit union and more. Interested in continuing your education? Our tuition remission program supports your professional growth and lifelong learning, and is also open to covered dependents. On top of that, our generous paid time off plan gives you the flexibility to recharge and maintain balance in your personal and professional life.
Qualified candidates are invited to apply via our career portal by submitting a cover letter addressing their qualifications related to the information listed above, along with a resume.
Employment is contingent upon successful completion of a background check and employment verification, and other role related requirements such as motor vehicle and/or drug screening.
Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission. The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission. For more information, please visit: https://marymount.edu/student-life/health-wellness/title-ix-2/
Marymount University is an E-Verify employer. http://marymount.edu/wp-content/uploads/2025/04/UTF-8E-Verify_Participation_Poster_Eng_Es-1.pdf

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