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Student Case Manager Jobs in Tennessee (NOW HIRING)

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Student Case Manager information

What is a student case manager?

Student case managers are professionals who support students by coordinating resources and services to address academic, social, emotional, or behavioral challenges. They work collaboratively with students, families, teachers, and other support staff to develop action plans and monitor progress. Their goal is to help students overcome barriers to success and ensure they have access to the support they need throughout their educational journey.

What are the common challenges faced by student case managers and how do they address them?

Student Case Managers often encounter challenges such as balancing high caseloads, navigating complex student needs, and coordinating with multiple campus departments. To manage these, they prioritize effective time management, maintain organized documentation, and foster strong communication with faculty, counseling services, and external agencies. Building rapport and trust with students is also essential, as it encourages open dialogue and more successful interventions. Many institutions provide ongoing training and support to help case managers develop the skills needed to handle these challenges effectively.

What is the difference between Student Case Manager vs Student Counselor?

AspectStudent Case ManagerStudent Counselor
Required CredentialsBachelor’s degree in social work, psychology, or related field; sometimes certificationMaster’s degree in counseling, psychology, or social work; licensure often required
Work EnvironmentSchools, community organizations, social service agenciesSchools, mental health clinics, private practices
Employer & Industry UsageEducational institutions, social service agenciesEducational institutions, mental health organizations
Common Search & Comparison IntentUnderstanding roles, qualifications, and responsibilitiesSeeking mental health support, counseling services, or career guidance

While both roles support students, Student Case Managers focus on coordinating services and resources, often with a social work background, whereas Student Counselors provide direct mental health counseling and guidance, typically requiring advanced degrees and licensure.

What skills and qualifications are needed to be a student case manager?

To thrive as a Student Case Manager, you need a background in social work, counseling, or education, often supported by a relevant degree and experience in case management or student services. Familiarity with case management software, student information systems, and documentation protocols is typically required. Strong interpersonal skills, cultural competence, and problem-solving abilities help build trust and effectively support diverse student needs. These skills are crucial for identifying challenges, coordinating resources, and promoting student success and well-being.
What are popular job titles related to Student Case Manager jobs in Tennessee? For Student Case Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Student Case Manager jobs in Tennessee look for? The top searched job categories for Student Case Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Student Case Manager jobs? Cities in Tennessee with the most Student Case Manager job openings:
Student Case Manager jobs near you
Infographic showing various Student Case Manager job openings in Tennessee as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution.

Case Manager, Senior

Encompass Health Rehabilitation Hospital of Chattanooga at Cleveland

Dayton, TN

Full-time, Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Senior Case Manager Career Opportunity

Recognized for your abilities as a Senior Case Manager
Are you ready for a Senior Case Management role that brings your career closer to home and heart? Join Encompass Health, where being a Senior Case Manager goes beyond just a job; it positions you as a vital link between exceptional care and the transformative impact on each patient's journey. As the leading provider of rehabilitation care in the nation, this opportunity allows you to leverage your clinical expertise while contributing to the well-being of individuals in your community. Manage resources, coordinate patient care from admission to post-discharge, and oversee interdisciplinary plan-of-care decisions. This is more than a career move; it's a chance to shape a future where care and compassion converge for truly meaningful outcomes.

A Glimpse into Our World
At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Starting Perks and Benefits
At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to:

  • Affordable medical, dental, and vision plans for both full-time and part-time employees and their families.
  • Generous paid time off that accrues over time.
  • Opportunities for tuition reimbursement and continuous education.
  • Company-matching 401(k) and employee stock purchase plans.
  • Flexible spending and health savings accounts.
  • A vibrant community of individuals passionate about the work they do!

Become the Senior Case Manager you always wanted to be

  • Performs case management duties and tasks at an advanced level.
  • Demonstrates understanding of patient outcomes, hospital goals and the department's impact on both.
  • Analyzes LOS, costs, outliers, and potential discharge planning issues.
  • Assigns patient caseload to department members and self for optimal delivery of Case Management services.
  • Acts as an interdisciplinary team leader and collaborates with other departments, medical staff, and hospital leadership.
  • Acts as a preceptor for new case management staff or students - assists with onboarding, orientation, training.
  • Maintains knowledge and understanding of hospital performance improvement programs, CMS Conditions of Participation, Medicare Coverage Criteria, and relevant Joint Commission standards.
  • Oversees department staff and operations in the absence of the DCM.

Qualifications

  • License or Certification:
    • CCM or ACM certification required.
    • For RN: Must hold a valid, unencumbered license in state where the hospital is located or from an appropriate Nursing Licensure Compact state.
    • For licensed or certified health care professional other than RN: If licensure is available within the state where the hospital is located and is applicable to the individual's educational level (e.g., BSW), the individual must hold a valid, active, unencumbered license.
  • Minimum Qualifications:
    • For RN: Minimum of associate degree in nursing (AND or ASN) required. Bachelor's degree (BSN) preferred. A diploma in nursing is acceptable only in those states whose minimum requirement for RN licensure is a diploma rather than an associate degree.
    • For Licensed or certified health care professional other than RN: Minimum of bachelor's degree in a health or human services-related field. Master's degree preferred.
    • Minimum 2 years of experience in Case Management, including Utilization Review and Discharge Planning in an inpatient rehabilitation setting.
The Encompass Health Way
We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing!
At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.