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Student Aid Jobs in Iowa (NOW HIRING)

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Student Aid information

See Iowa salary details

$6

$15

$22

How much do student aid jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for student aid in Iowa is $15.56, according to ZipRecruiter salary data. Most workers in this role earn between $13.75 and $17.40 per hour, depending on experience, location, and employer.

What are Student Aid jobs?

Student Aid jobs are positions, often part-time, designed for students to assist with administrative, clerical, or support tasks within educational institutions or related organizations. These roles provide students with valuable work experience while allowing them to earn money to help cover educational and living expenses. Tasks can include filing, answering phones, assisting faculty or staff, and helping with campus events. Student Aid jobs are commonly available through work-study programs or campus employment offices, and they can offer flexible schedules to accommodate class commitments.

What is the difference between Student Aid vs Student Counselor?

AspectStudent AidStudent Counselor
Required CredentialsHigh school diploma or equivalent; some roles may require post-secondary educationBachelor’s degree in education, counseling, or related field; certifications may be preferred
Work EnvironmentEducational institutions, financial aid offices, online platformsSchools, colleges, universities, student support centers
Employer & Industry UsageEducational institutions, government agencies, financial aid organizationsEducational institutions, counseling centers, student services departments
Common Search & Comparison IntentUnderstanding financial aid options, application processesProviding student support, academic and personal counseling

Student Aid primarily focuses on assisting students with financial support, including managing applications and eligibility. Student Counselors, on the other hand, provide guidance on academic, personal, and career development. While both roles serve students, Student Aid is more finance-oriented, whereas Student Counselors focus on holistic student well-being and success.

What are the key skills and qualifications needed to thrive as a Student Aid, and why are they important?

To thrive as a Student Aid, you need strong organizational abilities, attention to detail, and a basic understanding of office or academic procedures, often supported by a high school diploma or enrollment in a college program. Familiarity with administrative tools such as Microsoft Office Suite, student information systems, and email platforms is typically required. Excellent communication, teamwork, and problem-solving skills help Student Aids interact effectively with students, faculty, and staff. These competencies ensure efficient support for educational operations and provide a positive experience for the campus community.

How does a Student Aid typically collaborate with faculty and administrative staff in their daily work?

Student Aids frequently interact with both faculty and administrative staff to support classroom activities, manage paperwork, and assist with event coordination. They may help with grading assignments, organizing course materials, or providing technical support during lectures. Effective communication and reliability are key, as Student Aids often serve as a bridge between students and staff. This collaboration offers valuable exposure to different departments and can help build strong professional relationships on campus.
What are the most commonly searched types of Student Aid jobs in Iowa? The most popular types of Student Aid jobs in Iowa are:
What are popular job titles related to Student Aid jobs in Iowa? For Student Aid jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Student Aid jobs in Iowa look for? The top searched job categories for Student Aid jobs in Iowa are:
Student Aid jobs near you
Infographic showing various Student Aid job openings in Iowa as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, 2% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $32,371 per year, or $15.6 per hour.

Customer Service Remote Position

PMC Integrity

Iowa City, IA • On-site

$22.99/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

Description:

Remote Customer Service Representative – Federal Student Loan Support

PMC Integrity LLC is seeking motivated Remote Customer Service Representatives (CSR 1) to join our Customer Service Phone team. If you enjoy helping people, want to work from home, and want to support Federal Student Aid borrowers, we’d love to meet you!


Compensation

Competitive starting pay of $17 per hour, plus an additional $5.09 per hour in Health & Welfare benefits. Employees enjoy a total compensation package valued at more than $22.99 per hour, along with paid holidays, paid sick leave, medical, dental, and vision insurance, and a 401(k) retirement plan.


Job Summary

Start or grow your remote customer service career supporting Federal Student Aid borrowers. As a Customer Service Representative (CSR 1), you’ll help borrowers with routine loan servicing questions by phone, email, or chat. This work-from-home call center role offers competitive pay, Health & Welfare fringe benefits, and paid vacation, holiday, and sick time under the Service Contract Act (SCA).


Benefits

Medical, dental, and vision insurance.

401(k) with company match.

Paid training.

Paid holidays.

Paid sick leave.

Career advancement opportunities.

Work-from-home flexibility.


Requirements:

Minimum Qualifications

High school diploma or equivalent.

Minimum six months of customer service experience preferred.

Strong verbal and written communication skills.

Basic computer proficiency, including Microsoft Office and web-based applications.

Ability to work independently in a remote environment.

Ability to pass required background screening and employment verification.


Preferred Qualifications

Prior call center experience.

Federal student aid, financial services, banking, healthcare, or government contract experience.

Experience supporting federal or state government programs.


Additional Requirements Per Client

Must reside in the U.S.

Must be a U.S. Citizen.

Must be able to pass a criminal background check.

Must not be delinquent or in default on any federal student loans.

Must adhere to policies related to protecting personally identifiable information.

Must have the ability to write using proper grammar and punctuation.

May be required to work scheduled holidays, overtime, and Saturdays.

Must be able to navigate Microsoft Excel spreadsheets.


Home Office Requirements

Private and secure workspace from home.

Internet service with sufficient speed for multiple users without latency or lag.

Minimum hard-wire internet download speed of 25mbps (single) / 50mbps (shared); upload speed of 5 Mbps (10 Mbps preferred).