Stretcher Driver Jobs (NOW HIRING)

The Non-Emergency Medical Transportation Stretcher Driver is responsible for providing safe, timely, and compassionate transportation services for patients requiring stretcher transportation to and from medical appointments, healthcare facilities, hospitals, rehabilitation centers, nursing homes, dialysis centers, and private residences. This position requires excellent customer service skills, physical ability to transfer patients and bariatric patients onto stretchers/gurneys, attention to patient safety, and strict adherence to company policies, HIPAA requirements, and all applicable federal, state, and local regulations.

The Stretcher Driver serves as the primary representative of the company and is expected to maintain professionalism, courtesy, and respect toward patients, family members, healthcare professionals, and coworkers at all times.

Essential Duties and Responsibilities

• Safely operate company stretcher transport vehicles in accordance with all traffic laws and company policies.
• Transport patients using stretchers, stair chairs, wheelchairs, and other approved patient movement equipment.
• Properly secure patients and equipment using approved restraint systems.
• Assist patients into and out of residences and healthcare facilities while maintaining patient dignity and comfort.
• Conduct pre-trip and post-trip vehicle inspections and complete required documentation.
• Ensure vehicles remain clean, fueled, stocked, and ready for service.
• Communicate effectively with dispatch regarding trip status, delays, cancellations, and emergencies.
• Utilize dispatch software (preferably RoutingBox or similar software) to receive, manage, and complete assigned trips.
• Complete electronic trip documentation accurately and in a timely manner.
• Maintain confidentiality of all patient information in accordance with HIPAA regulations.
• Follow infection control procedures, including cleaning and disinfecting equipment after each transport.
• Safely operate vehicle lifts, ramps, stretchers, and patient securement systems.
• Report accidents, incidents, vehicle damage, safety concerns, and patient concerns immediately.
• Demonstrate professionalism, compassion, and excellent customer service during every patient interaction.
• Participate in required safety meetings and continuing education.
• Perform other duties as assigned.
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Required Qualifications

• High school diploma or GED.
• Valid driver's license with an acceptable driving record.
• Minimum age of 21 years (preferred for insurance purposes).
• Ability to pass criminal background check.
• Ability to pass drug screening and participate in random drug testing.
• Current CPR certification (or ability to obtain upon hire).
• Ability to safely operate stretcher transport equipment.
• Basic computer and smartphone proficiency.
• Excellent communication and customer service skills.
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Preferred Qualifications

• Previous NEMT, EMS, healthcare, or patient transportation experience.
• Experience using RoutingBox or similar dispatch software.
• Defensive driving certification.
• First Aid certification.
• Knowledge of South Carolina NEMT regulations.

Physical Requirements

The employee must be able to:

• Lift and move up to 125 pounds independently and more than 250 pounds with assistance and approved equipment.
• Push and pull occupied stretchers over varying terrain.
• Frequently bend, kneel, squat, twist, and reach.
• Stand and walk for extended periods.
• Safely assist patients with varying mobility limitations.
• Work indoors and outdoors in all weather conditions.

Work Environment

• Healthcare facilities
• Hospitals
• Dialysis centers
• Nursing homes
• Private residences
• Outdoor environments in varying weather conditions. Work may include evenings, weekends, holidays, and on-call assignments.

Knowledge, Skills, and Abilities

• Strong commitment to patient safety.
• Excellent customer service and interpersonal skills.
• Ability to remain calm under pressure.
• Strong time management and organizational skills.
• Ability to work independently with minimal supervision.
• Ability to follow written and verbal instructions.
• Professional appearance and demeanor.
• Ability to maintain confidentiality.

Compliance Requirements

Employees must comply with all company policies and applicable federal, state, and local regulations, including:

• HIPAA Privacy and Security Rules
• OSHA Bloodborne Pathogen Standards
• Drug-Free Workplace Policy
• Vehicle safety policies
• Infection prevention and control procedures
• Patient handling and lifting procedures
• Attendance and punctuality standards

Performance Expectations

Successful employees consistently:

• Arrive to work on time and prepared.
• Complete trips safely and on schedule.
• Maintain positive patient satisfaction.
• Demonstrate professionalism and compassion.
• Maintain clean vehicles and equipment.
• Complete documentation accurately.
• Maintain excellent attendance and reliability.

Benefits

• Competitive hourly pay
• Paid training
• Company uniforms
• Employee referral bonus
• Opportunities for advancement