Benefits:- 401(k) matching
- Competitive salary
- Health insurance
- Paid time off
The Business Development Manager owns the development of new business opportunities that drive long-term growth for Prestige. This role is responsible for identifying prospective customers, creating qualified sales opportunities, strengthening relationships with existing accounts, and supporting the sales organization through proactive outreach and lead generation.
In addition to business development responsibilities, this role also provides inside sales support by assisting with quoting, proposal development, presentation construction, customer follow-up, and internal sales coordination as business demands require.
This position reports directly to the
VP of Strategy & Engineering. The Business Development Manager works closely with
the Director of Outside Sales to develop and qualify new opportunities and collaborates with
the Director of Inside Sales to support quoting, proposal development, and project execution as business demands require.
Success in this role requires strong communication skills, organization, persistence, technical curiosity, and the ability to build relationships while balancing multiple priorities.
Core Ownership Areas
1. Business Development & Prospecting
You own the proactive generation of new business opportunities for Prestige.
You are responsible for:
- Identifying and researching prospective customers within target industries and marketsย
- Developing and executing outbound prospecting campaigns through phone calls, email, LinkedIn, networking, and referralsย
- Scheduling qualified meetings for Outside Sales representativesย
- Building relationships with decision-makers before projects are actively biddingย
- Maintaining a consistent pipeline of qualified opportunitiesย
- Supporting strategic account development initiativesย
- Tracking prospecting activity and pipeline metrics within CRMย
- Continuously identifying new markets, industries, and opportunities for growthย
2. Lead Qualification & Sales Pipeline Management
You own the early stages of the sales process.
You are responsible for:
- Qualifying inbound and outbound opportunitiesย
- Understanding customer needs before transferring opportunities to Outside Salesย
- Coordinating discovery conversationsย
- Maintaining accurate CRM records and opportunity statusย
- Following up consistently with prospects throughout the sales cycleย
- Helping ensure opportunities continue moving through the sales pipelineย
- Supporting forecasting through accurate pipeline managementย
3. Customer Relationship Development
You own the development of strong relationships with prospective and existing customers.
You are responsible for:
- Serving as an initial point of contact for prospective customersย
- Building trust through responsiveness and professionalismย
- Maintaining regular communication with inactive and existing customersย
- Identifying additional opportunities within existing accountsย
- Supporting customer retention through proactive relationship managementย
- Representing Prestige professionally in meetings, trade shows, networking events, and customer visitsย
ยทย ย ย ย Tracking key customer contacts as they change organizations while proactively establishing relationships with new decision-makers within existing customer accounts
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4. Inside Sales Support
You provide inside sales support to ensure opportunities continue moving efficiently through the organization.
You are responsible for:
- Assisting with quote development and proposal preparationย
- Obtaining vendor pricing when requiredย
- Supporting proposal revisions and customer follow-upย
- Coordinating internal communication between Sales, Engineering, Operations, and vendorsย
- Assisting with project documentation and sales administrationย
- Supporting order processing and project coordination as assignedย
- Providing coverage for Inside Sales responsibilities when workload requires
- Following up on quotations and proposals to maintain momentum and improve close rates
- Developing datasets (Excel), presentations (PowerPoint), and drawings (CAD) to support projects
5. CRM Management & Sales Administration
You own the accuracy and consistency of customer information and sales activity documentation.
You are responsible for:
- Maintaining accurate customer, contact, opportunity, and activity records within HubSpot
- Recording prospecting activity, meetings, follow-up tasks, and opportunity updatesย
- Supporting reporting related to pipeline development and business development activityย
- Ensuring customer information remains organized and currentย
- Helping improve CRM processes and sales workflowsย
6. Market Intelligence & Strategic Growth
You own gathering market information that helps Prestige grow strategically.
You are responsible for:
- Monitoring industry trends and customer activityย
- Identifying competitive opportunitiesย
ยทย ย ย ย Identifying target accounts and strategic prospects that align with Prestige's growth objectives
- Researching new vertical marketsย
- Providing feedback to leadership regarding customer needs and market trendsย
- Supporting strategic initiatives that improve market penetration and customer acquisitionย
7. Internal Collaboration
You own collaboration across departments to support customer success.
You are responsible for:
- Working closely with Outside Sales on prospect strategy and account developmentย
- Supporting the Director of Inside Sales on quoting and project coordinationย
- Coordinating with Engineering and Operations to understand customer requirementsย
- Participating in sales meetings and strategic planning discussionsย
- Communicating customer feedback throughout the organizationย
- Supporting continuous improvement of sales processes and customer experienceย
Accountability
This role is directly accountable for:
- New qualified business opportunities generatedย
- Sales meetings scheduled and convertedย
- Growth of the active sales pipelineย
- CRM accuracy and activity trackingย
- Responsiveness to customers and prospectsย
- Quality of inside sales support providedย
- Effective collaboration across departmentsย
- Consistent execution of business development initiativesย
Summary
The Business Development Manager is responsible for expanding Prestige's customer base while supporting the sales organization through proactive prospecting, relationship development, and inside sales execution.
Success in this role requires:
- Exceptional communication and relationship-building skillsย
- Strong organizational and time management abilitiesย
- Self-motivation and initiativeย
- Persistence in prospecting and follow-upย
- Attention to detail in CRM management and sales supportย
- Ability to balance strategic business development with tactical inside sales responsibilitiesย
- A collaborative mindset focused on supporting customers and internal teamsย
This role serves as a key driver of Prestige's long-term growth by creating new opportunities, strengthening customer relationships, and supporting the successful execution of the sales process from initial contact through project development.