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Strategic Relationship Manager Jobs in Decatur, GA

Strategic Relationship Manager - Credit Connection & Pass-Through Programs Role Overview The Strategic Relationship Manager will be responsible for managing and expanding both CRIF's Credit ...

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Position Summary As the Relationship Manager , you will be responsible for cultivating customer ... Major Responsibilities Strategic Account Development * Uncovers organizational gaps to drive ...

Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships ...

Does being a strategic thinker strike a chord with you? Look no further; a Relationship Manager Associate at Capital One is the opportunity for both! This role will facilitate strong partnerships ...

Position summary The Client Relationship Manager is a client‑facing role supporting the ... Plan and execute strategies to strengthen client relationships and expand work across practices ...

Senior Relationship Manager

Atlanta, GA · Hybrid

$175K - $240K/yr

Manage client relationships: Oversee a portfolio to ensure client retention and business growth ... Strategic negotiator: Leverage advanced negotiating and influencing skills to identify ...

Senior Relationship Manager

Atlanta, GA · Hybrid

$175K - $240K/yr

Manage client relationships: Oversee a portfolio to ensure client retention and business growth ... Strategic negotiator: Leverage advanced negotiating and influencing skills to identify ...

Senior Relationship Manager

Atlanta, GA · On-site

$175K - $240K/yr

Manage client relationships: Oversee a portfolio to ensure client retention and business growth ... Strategic negotiator: Leverage advanced negotiating and influencing skills to identify ...

Client Relationship Manager

Atlanta, GA · Hybrid

$120K - $129K/yr

As a Client Relationship Manager (CRM) for the Retirement, Insurance, and Subadvisory channel, you ... Additionally, you will help drive client engagement initiatives and strategic projects aimed at ...

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Showing results 1-20

Strategic Relationship Manager information

See Decatur, GA salary details

$27.3K

$78.8K

$137.2K

How much do strategic relationship manager jobs pay per year?

As of Jul 1, 2026, the average yearly pay for strategic relationship manager in Decatur, GA is $78,795.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $103,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Strategic Relationship Manager, and why are they important?

To thrive as a Strategic Relationship Manager, you need expertise in client relationship management, business development, and strategic planning, often supported by a bachelor’s degree in business or a related field. Familiarity with CRM platforms like Salesforce and data analysis tools is typically required, along with experience in contract negotiation. Exceptional communication, problem-solving, and stakeholder management skills help you build trust and foster long-term partnerships. These abilities are essential for driving business growth, ensuring client satisfaction, and achieving organizational objectives.

What is the difference between Strategic Relationship Manager vs Client Relationship Manager?

AspectStrategic Relationship ManagerClient Relationship Manager
Primary FocusBuilding long-term strategic partnerships and driving business growthManaging day-to-day client interactions and satisfaction
Required SkillsStrategic planning, negotiation, industry knowledgeCustomer service, communication, problem-solving
Work EnvironmentCorporate, B2B, high-level meetingsCustomer service centers, client sites
CertificationsBusiness or industry-specific certifications often preferredCustomer service or sales certifications beneficial

While both roles involve managing relationships, the Strategic Relationship Manager focuses on developing long-term strategic partnerships and business growth, whereas the Client Relationship Manager emphasizes maintaining daily client satisfaction and service. The roles often overlap but differ in scope and strategic depth.

What are some common challenges faced by Strategic Relationship Managers, and how can they be addressed?

Strategic Relationship Managers often face challenges such as balancing the needs of multiple stakeholders, managing expectations, and navigating complex organizational structures. Building strong communication channels and setting clear objectives with both clients and internal teams are essential strategies for overcoming these hurdles. Additionally, staying proactive in identifying potential issues early and continuously nurturing relationships can help ensure long-term success in the role.

What does a Strategic Relationship Manager do?

A Strategic Relationship Manager is responsible for building and maintaining long-term partnerships with key clients or stakeholders to drive business growth. Their role involves understanding client needs, identifying opportunities for collaboration, and ensuring client satisfaction through effective communication and problem-solving. They often work closely with sales, marketing, and product teams to align company offerings with client goals. By managing and nurturing important relationships, they help contribute to the organization's strategic objectives.
What job categories do people searching Strategic Relationship Manager jobs in Decatur, GA look for? The top searched job categories for Strategic Relationship Manager jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Strategic Relationship Manager jobs? Cities near Decatur, GA with the most Strategic Relationship Manager job openings:
Infographic showing various Strategic Relationship Manager job openings in Decatur, GA as of June 2026, with employment types broken down into 92% Full Time, 7% Part Time, and 1% Contract. Highlights an 84% Physical, 4% Hybrid, and 12% Remote job distribution, with an average salary of $78,795 per year, or $37.9 per hour.

Strategic Relationship Manager

CRIF

Atlanta, GA

Other

Posted yesterday


Job description

Strategic Relationship Manager - Credit Connection & Pass-Through Programs

Role Overview

The Strategic Relationship Manager will be responsible for managing and expanding both CRIF's Credit Connection lender portfolio and the Dealertrack & RouteOne Pass-Through programs.

This is a highly strategic, growth-oriented role focused on maximizing lender relationships, driving platform adoption, increasing application volume, and expanding revenue across CRIF's full suite of products and services.

This individual will serve as the primary point of contact for assigned lenders and partners while leading key initiatives including lender migration, digital contracting adoption, and pass-through processing expansion across both existing clients and external partners.


Key Responsibilities

Relationship Management

  • Serve as the primary point of contact for the Credit Connection lender portfolio and pass-through partners
  • Build and maintain strong executive and operational relationships across lender and partner organizations
  • Conduct regular business reviews and lead joint growth planning initiatives
  • Ensure high levels of customer satisfaction and long-term retention

Lender Migration & Adoption

  • Lead onboarding and migration from Credit Connection to CRIF platforms
  • Drive adoption of Digital Contracting across the lender base
  • Coordinate implementation efforts with Product, Operations, and Customer Success teams
  • Ensure lenders quickly realize value and successfully adopt new capabilities

Revenue Growth & Expansion

  • Identify and close opportunities for CRIF Select Complete
  • Expand adoption of BPO services, Pass-Through processing, Dealer Management programs, fraud solutions, analytics, and future offerings
  • Develop lender- and partner-specific growth strategies to increase wallet share and recurring revenue
  • Partner cross-functionally with Sales, Product, and Operations teams

Application Volume Growth

  • Partner with lender and dealer development teams to increase application volume
  • Expand dealer participation within lender programs
  • Support growth initiatives across new markets and dealer segments
  • Leverage Dealertrack and RouteOne ecosystems to drive incremental volume

Credit Connection & Pass-Through Program Management

  • Manage and grow the Credit Connection portfolio of lenders
  • Lead and scale the Dealertrack & RouteOne Pass-Through programs across:
    • Existing CRIF clients
    • External pass-through partners
  • Coordinate cross-platform execution to ensure seamless integration and performance
  • Drive adoption and utilization of pass-through processing capabilities
  • Identify and execute on new partnership expansion opportunities, including revenue-share and referral programs
  • Monitor, analyze, and report on program performance and key metrics

Success Metrics

  • Lender retention rate
  • Credit Connection portfolio growth
  • CRIF Select Complete conversions
  • Digital Contracting adoption and penetration
  • Application volume growth
  • Pass-through processing adoption and volume growth
  • BPO and services revenue growth
  • Product attachment rates
  • Annual recurring revenue growth
  • Overall lender and partner wallet share expansion

Qualifications

  • 5+ years of experience in account management, relationship management, or strategic partnerships (fintech, auto finance, or SaaS preferred)
  • Proven track record of managing and growing complex portfolios or partner programs
  • Strong understanding of lender/dealer ecosystems (Dealertrack and RouteOne experience strongly preferred)
  • Experience managing platform migrations, integrations, or multi-party programs
  • Exceptional communication, presentation, and stakeholder management skills
  • Ability to operate cross-functionally in a fast-paced, growth-oriented environment