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Strategic Client Manager Jobs in Missouri (NOW HIRING)

As a Client Account Manager, you'll take ownership of strategic client relationships across the MSP and cybersecurity ecosystem. You'll work directly with business owners and senior decision-makers ...

As a CRM II, you will collaborate with internal stakeholders to deliver exceptional service, enhance client relationships, and drive revenue growth through strategic client engagements. This client ...

Client Service Manager

Saint Louis, MO ยท On-site

$100K - $140K/yr

Partner with Risk Advisors on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client ...

Client Service Manager

Saint Louis, MO ยท On-site +1

$100K - $140K/yr

Partner with Risk Advisors on assigned book of business, manage day-to-day service processes and outputs, support a variety of strategic, client-facing initiatives, and run point on each client ...

Sales to Implementation handoff, client introduction, kickoff, weekly status update (internal and ... Strategic and critical thinking * Strong organizational skills * Positive, proactive approach, with ...

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Showing results 21-40

Strategic Client Manager information

What is a strategic client manager?

Strategic Client Managers are professionals responsible for building and maintaining long-term relationships with key clients, ensuring their needs are met and identifying opportunities for growth. They act as the main point of contact between the client and the company, coordinating with internal teams to deliver tailored solutions. Their goal is to maximize client satisfaction, retention, and revenue by understanding the client's business objectives and aligning services or products accordingly.

How does a strategic client manager typically collaborate with internal teams to deliver value to clients?

A Strategic Client Manager works closely with cross-functional teams such as sales, product development, marketing, and customer support to ensure client needs are met and expectations exceeded. They act as the main point of contact for key clients, coordinating internal resources to solve challenges and deliver tailored solutions. Regular communication and strategic planning sessions with these teams are essential to anticipate client needs, address issues proactively, and drive long-term client satisfaction and growth.

What are the key skills and qualifications needed to thrive as a strategic client manager, and why are they important?

To thrive as a Strategic Client Manager, you need expertise in relationship management, business development, and account strategy, often supported by a bachelor's degree in business or a related field. Familiarity with CRM platforms such as Salesforce, data analytics tools, and contract management systems is typically required. Exceptional communication, negotiation, and problem-solving abilities help you stand out in building trust and delivering value to clients. These skills ensure long-term client satisfaction, drive revenue growth, and foster strong, mutually beneficial partnerships.

What cities in Missouri are hiring for Strategic Client Manager jobs?

Cities in Missouri with the most Strategic Client Manager job openings:

Infographic showing various Strategic Client Manager job openings in Missouri as of August 2026, with employment types broken down into 89% Full Time, 10% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Senior Manager - Medicaid/Marketplace Client Strategy - Express Scripts - Hybrid

Cigna Health and Life Insurance Company

Saint Louis, MO โ€ข On-site

$140 - $234/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago


Job description

Senior Manager, Medicaid & Marketplace Client Strategy

Help Shape Strategy in a Changing Healthcare Landscape

Are you passionate about helping clients navigate complexity and drive meaningful results? As the Senior Manager, Medicaid & Marketplace Client Strategy, you will lead a team of healthcare strategists who turn evolving policy, regulatory, quality, affordability, and market developments into actionable business strategies. In this highly visible leadership role, you will serve as a trusted advisor to health plan and PBM clients, helping executives make informed decisions, anticipate change, and achieve their business goals. This is an opportunity to combine strategic thinking, industry expertise, and people leadership while developing talent and creating lasting client impact.

ResponsibilitiesLead Strategic Client Partnerships

Serve as a trusted advisor to Medicaid and Marketplace clients, delivering strategic guidance that helps them navigate industry change and achieve business objectives. Translate complex healthcare policy, regulatory, quality, affordability, and market developments into clear recommendations and actionable strategies. Facilitate executive-level discussions that support informed decision making and drive client success. Anticipate emerging trends, opportunities, and risks and proactively advise clients on business implications.

Drive Market Intelligence and Business Insights

Monitor and interpret federal and state policy, legislative, and regulatory developments affecting Medicaid, Marketplace, and related healthcare markets. Deliver concise, decision-ready insights that help clients and internal partners respond strategically to industry changes. Contribute to organizational perspectives and recommendations that strengthen client outcomes and market positioning.

Support Client Growth and Organizational Success

Partner with Account Management and cross-functional teams to deliver solutions that create measurable value for clients. Strengthen client relationships through strategic consultation, thought leadership, and collaborative problem solving. Represent the organization in client meetings, executive presentations, and industry engagements.

Develop Talent and Build High-Performing Teams

Lead, coach, and develop a team of strategists while fostering a culture of accountability, collaboration, innovation, and continuous growth. Strengthen team capabilities in strategic thinking, executive communication, consulting, and problem solving. Create an environment where curiosity, learning, and knowledge sharing are encouraged and rewarded.

Influence Across the Organization

Build strong partnerships across business functions to advance strategic priorities. Influence stakeholders and drive alignment in complex and evolving environments. Balance competing priorities while maintaining focus on client and business outcomes.

QualificationsRequired
  • 7+ years of experience in healthcare strategy, healthcare consulting, Medicaid, Marketplace, Medicare, PBM, healthcare policy, regulatory affairs, government affairs, or a related healthcare environment.
  • Experience leading, coaching, and developing teams.
  • Experience working directly with clients, senior leaders, or executive stakeholders.
  • Strong strategic thinking, analytical, and problem-solving skills.
  • Ability to synthesize complex information into clear, actionable recommendations.
  • Excellent verbal, written, and presentation communication skills.
  • Demonstrated ability to influence cross-functional stakeholders and build strong partnerships.
  • Strong business acumen and understanding of healthcare market dynamics.
  • Ability to navigate ambiguity and adapt in a fast-changing environment.
  • Willingness to travel up to 25%.
Preferred
  • Preferred Bachelor's degree or advanced degree in a related field.
  • Health plan experience supporting Medicaid, Marketplace, or Medicare lines of business.
  • PBM experience.
  • Healthcare strategy consulting experience.
  • Experience in public policy, legislative affairs, regulatory affairs, or government relations.
  • Experience developing executive-level presentations, recommendations, and strategic business cases.
  • Experience using data, market intelligence, and industry insights to guide strategic decisions.
Salary and Compensation

For this position, we anticipate offering an annual salary of 140,300 - 233,800 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

Benefits
  • medical
  • vision
  • dental
  • well-being and behavioral health programs.
  • 401(k)
  • company paid life insurance
  • tuition reimbursement
  • a minimum of 18 days of paid time off per year
  • paid holidays
  • leaves of absence.

Starting on day one of your employment, youโ€™ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year, paid holidays, and leaves of absence. For more details on our employee benefits programs, click here.

Work From Home

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Equal Opportunity Statement

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

About Us

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, weโ€™re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

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