Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American ... Monitor and maintain the Storefront email, sorting responding and processing all requests that ...
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Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American ... Monitor and maintain the Storefront email, sorting responding and processing all requests that ...
This role also involves collaborating with Customer Delivery Managers to ensure customer ... From the back office to the boardroom, warehouse to storefront, on-premise to cloud, desktop to ...
This role also involves collaborating with Customer Delivery Managers to ensure customer ... From the back office to the boardroom, warehouse to storefront, on-premise to cloud, desktop to ...
This role also involves collaborating with Customer Delivery Managers to ensure customer ... From the back office to the boardroom, warehouse to storefront, on-premise to cloud, desktop to ...
This role also involves collaborating with Customer Delivery Managers to ensure customer ... From the back office to the boardroom, warehouse to storefront, on-premise to cloud, desktop to ...
Retail Associate (Silk and Snow Showroom)
Toronto, ON · On-site
CA$20K/mo
This unique position will allow you to work at the Silk & Snow storefront. This Full-time industry ... You are driven to constantly improve yourself and the experience you manage Why our team members ...
Retail Associate (Silk and Snow Showroom)
Toronto, ON · On-site
CA$20K/mo
This unique position will allow you to work at the Silk & Snow storefront. This Full-time industry ... You are driven to constantly improve yourself and the experience you manage Why our team members ...
GTM Engineer
Toronto, ON · Remote
Your building blocks are Clay, sequencers, enrichment APIs, CRM data and deliverability tooling ... hiring, funding, storefront and marketplace data, intent - so campaigns start from the right ...
GTM Engineer
Toronto, ON · Remote
Your building blocks are Clay, sequencers, enrichment APIs, CRM data and deliverability tooling ... hiring, funding, storefront and marketplace data, intent - so campaigns start from the right ...
Storefront Manager information
What does a storefront manager do?
A Storefront Manager oversees the daily operations of a retail store or online storefront. Their responsibilities typically include managing staff, ensuring excellent customer service, maintaining inventory, and implementing sales strategies to meet business goals. They are also responsible for merchandising, handling customer complaints, and ensuring that the store environment is clean and inviting. Storefront Managers play a crucial role in driving sales and ensuring smooth operations within the store.
What are some common challenges faced by storefront managers and how can they be addressed?
Storefront Managers often face challenges such as balancing customer satisfaction with operational efficiency, managing diverse teams, and responding to unexpected issues like inventory shortages or staff absences. Staying organized, fostering open communication with team members, and implementing effective problem-solving strategies are essential to overcoming these hurdles. Additionally, leveraging technology for inventory management and scheduling can streamline daily operations and help maintain a positive in-store environment.
What are the key skills and qualifications needed to thrive as a storefront manager, and why are they important?
To thrive as a Storefront Manager, you need experience in retail operations, inventory management, and staff supervision, often supported by a degree in business or related field. Familiarity with point-of-sale (POS) systems, inventory tracking software, and scheduling tools is typically required. Exceptional customer service, leadership, and problem-solving skills help you stand out in this role. These abilities are crucial for ensuring smooth daily operations, maximizing sales, and maintaining a positive store environment.
What is the difference between Storefront Manager vs Sales Associate?
| Aspect | Storefront Manager | Sales Associate |
|---|---|---|
| Required Credentials | High school diploma; experience in retail management | High school diploma or equivalent; sales experience preferred |
| Work Environment | Oversees store operations, manages staff, handles customer issues | Assists customers, processes transactions, stocks shelves |
| Employer & Industry Usage | Retail stores, shopping centers |
The Storefront Manager focuses on managing store operations, staff, and customer service, requiring leadership skills and retail experience. In contrast, the Sales Associate primarily assists customers and handles sales transactions. Both roles are essential in retail, but the Storefront Manager has broader responsibilities and oversight.
Is a storefront manager a stressful job?
A storefront manager's role involves overseeing daily store operations, managing staff, and ensuring customer satisfaction, which can be stressful during busy periods or when handling employee issues. The level of stress varies depending on store size, workload, and management skills, but strong organizational and communication skills can help mitigate stress. Overall, it is a role that requires multitasking and problem-solving under pressure.
What cities near Pickering, ON are hiring for Storefront Manager jobs?
Cities near Pickering, ON with the most Storefront Manager job openings:
CA$19.92/hr
Other
Posted 6 days ago
Key responsibilities
Process written transaction requests from Monthly Parking, Transient customers, and stakeholders.
Assist internal and external customers with parking requirements, inquiries, and complaints to ensure customer satisfaction.
Enter customer information, payments, and account updates accurately and maintain records accordingly.
Reimagined Parking rating
7.4
Based on 9 frontline employees who took The Breakroom Quiz
3rd of 12 rated car parking
Job description
Description
Key Responsibilities
Skills, Knowledge and Expertise
Benefits
Location: Lot 536 - 200 Wellington Street West (MetroCentre)
DATES: October 13 - 30, 2026
Shift: Monday - Friday / 4:00pm - 12:00am
DATES: October 13 - 30, 2026
Shift: Monday - Friday / 4:00pm - 12:00am
**Changes may be made to this schedule are subject to operational requirements.
Deadline: Friday, September 4th, 2026, at 5:00pm
This is an internal position for all SEIU Impark employees.
This is an internal position for all SEIU Impark employees.
Who You’ll Work For?
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
What You’ll Do
Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements.
The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.
What You’ll Do
Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders. Provides consistent and professional customer service in assisting internal and external customers with monthly and daily parking requirements.
Key Responsibilities
- Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed
- Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations
- Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information
- Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction
- Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and proactiveness to improve quality and consistency
- Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data
- Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals. Acts as point of contact for both internal and external monthly parking customers
- Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders.
- Provide comprehensive branch, lot and account maintenance support
- Respond to customer inquiries ensuring customers receive timely resolution and accurate information
- Demonstrate excellent customer service to assist in retaining Monthly Parking customers
- Ensure all customer account information is updated accurately and notes are entered for every transaction.
- Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department
- Complete and maintain any required paperwork or record keeping methods
- Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone.
- Keep up to date with changes in workflow, policy, and product knowledge.
- Provides support and training to new CSR positions.
- Keeps accurate records and updates all systems with required information.
- Assists other CSR’s with trouble shooting for clients.
- Processes all work orders and meter out reporting and uploads the required documents to the share drive.
- Process hotel voids and enters into wireless system for revenue purposes.
- Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive.
- Assist with monthly Guest Passes
- Maintains deliverable calendar to ensure all departments meet external deadlines.
- Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here.
- Issue, enter, and track Temporary paper passes as needed
- Answer inbound calls and meet individual Service Level and Quality goals. Acts as first point of contact for both internal and external monthly parking customers
- Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts.
- Provide user support/assistance to customers using the web-based interface.
- Complete all after-call work required to finalize a new customer sign-up or modify an account.
- Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information.
- Assist daily parkers with meter out of orders and requests for information
- Other duties as assigned
Skills, Knowledge and Expertise
- Must be at least 18 years of age
- G12/Equivalent
- 1 year Customer service experience in a high-volume, fast-paced environment (ex. Retail, call center), preferred
- 1 year data entry experience equaling 40 WPM
- Knowledge of contact center policies and software, including CRM, phone systems, etc
- Strong work ethic and reliability with professionalism and poise
- Superior interpersonal, verbal, and written communication skills
- Exceptional written oral communication skills
- Strong analytical abilities and sound judgment in decision-making
- Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems
- Ability to multitask, prioritize, and organize within a structured environment
- Flexibility and adaptability
- Motivated, take initiative and possess strong work ethic
- Ability to respond to customer complaints maintain professionalism at all times
- Conflict resolution
- Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements
- Exceptional telephone etiquette
- Intermediate knowledge of computer software applications – MS office
- Ability to successfully and consistently achieve individual and departmental service level goals
- Positive, team-oriented attitude and ability to balance independent workload with broader team goals
Benefits
Per Collective Agreement
What Reimagined Parking employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Reimagined Parking
Sourced by ZipRecruiter
Industry
Facilities support services
Company size
5,001 - 10,000 Employees
Headquarters location
New York, NY, US