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Store Leader Assistant Jobs in Washington (NOW HIRING)

Music & Arts

Music Store Leader

Ellicott City, MD · On-site

$19 - $22/hr

Promote the Music & Arts lesson program and assist teachers * Demonstrate outstanding customer ... stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll ...

Music & Arts

Music Store Leader

Ellicott City, MD · On-site

$19 - $22/hr

Promote the Music & Arts lesson program and assist teachers * Demonstrate outstanding customer ... stores, 200+ educational representatives, and 250+ affiliate locations. To join our band, you'll ...

Crumbl Cookies

Assistant Store Manager

Clarksville, MD · On-site

$19 - $20/hr

As Assistant Manager you will report to the store manager and help oversee a staff of 5-15 ... Calm, efficient leadership in high stress situations * Tech savvy Job responsibilities: * Work ...

On

Lead Store Advisor, Georgetown

Washington, DC · On-site

$20.50 - $28/hr

At a Glance As a Lead Store Advisor, you will leverage your leadership skills to drive sales ... Operational Excellence: Assist with inventory management tasks, including placing new product ...

On

Lead Store Advisor, Georgetown

Washington, DC · On-site

$20.50 - $28/hr

At a Glance As a Lead Store Advisor, you will leverage your leadership skills to drive sales ... Operational Excellence: Assist with inventory management tasks, including placing new product ...

Activate Games

Team Lead (Store Supervisor)

Sterling, VA · On-site

$22.05/hr

... * Assist customer at check-in, creating and receiving invoices, taking payments, and perform overrides at check-in * Resolve customer complaints and escalate to the Store Leader as required

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Store Leader Assistant information

What is a store leader assistant?

Store Leader Assistants are professionals who support the Store Leader or Store Manager in overseeing daily operations within a retail store. Their responsibilities typically include supervising staff, assisting with inventory management, handling customer service issues, and ensuring that store policies and procedures are followed. They often help with scheduling, training new employees, and maintaining a clean and organized store environment. By working closely with the Store Leader, they help ensure the store runs smoothly and achieves its sales and customer service goals.

What are the key skills and qualifications needed to thrive as a store leader assistant?

To thrive as a Store Leader Assistant, you need strong organizational skills, retail operations knowledge, and experience in inventory management, usually supported by a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, scheduling software, and basic Microsoft Office applications is commonly required. Excellent communication, problem-solving abilities, and leadership potential help you support both staff and customers effectively. These skills enable efficient store operations, customer satisfaction, and smooth team collaboration, which are vital for retail success.

What are the main challenges store leader assistants face when supporting daily store operations?

Store Leader Assistants often juggle multiple responsibilities, including managing staff schedules, ensuring inventory accuracy, and maintaining high customer service standards. A common challenge is balancing administrative tasks with hands-on support on the sales floor, especially during peak hours. Effective communication with both team members and customers is crucial, as is adapting quickly to unexpected issues such as staffing shortages or supply delays. Successful Store Leader Assistants are proactive problem solvers who can prioritize tasks while keeping the store running smoothly.

What is the difference between Store Leader Assistant vs Store Supervisor?

AspectStore Leader AssistantStore Supervisor
Required CredentialsHigh school diploma or equivalent; some roles may prefer retail experienceHigh school diploma; retail or supervisory experience often preferred
Work EnvironmentRetail stores, assisting store leadership in daily operationsRetail stores, overseeing staff and daily store functions
Employer & Industry UsageCommonly used in retail chains, assisting store managersUsed across retail, hospitality, and service industries for team oversight
Comparison Search IntentPeople looking to understand entry-level leadership roles in retailIndividuals exploring supervisory roles in retail environments

The Store Leader Assistant typically supports store management with daily operations and may require basic retail experience. The Store Supervisor often has more responsibility for overseeing staff and ensuring store performance. While both roles are integral to retail management, the Store Leader Assistant is usually an entry-level position, whereas the Store Supervisor has a more direct leadership role.

What is the average salary for a store leader assistant?

The average salary for a store leader assistant typically ranges from $25,000 to $40,000 per year, depending on the location, experience, and the size of the retail operation. This role often requires strong leadership and customer service skills and may include opportunities for advancement into store management positions.

What are the most commonly searched types of Store Leader jobs in Washington?

The most popular types of Store Leader jobs in Washington are:

What cities in Washington are hiring for Store Leader Assistant jobs?

Cities in Washington with the most Store Leader Assistant job openings:

Store Leader Assistant jobs near you

Assistant Store Manager/Leader

South Lunar, Inc.

Bethesda, MD

$21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago

Job description

WHO WE ARE
South Moon Under originated as a small surf shop in 1968 and has since evolved into an elevated everyday shopping destination for the effortlessly cool individual, with brick-and-mortar locations in small communities and big cities alike.
At South Moon Under, we believe in empowering people to dream big, take chances, and deliver exceptional results. Our team is filled with talented, smart, and driven employees who are passionate about style, customer service, and of course, South Moon Under.
We want talented individuals who are people focused, sales driven and eager to collaborate as a team to establish a thriving brand. If you are someone who craves development, enjoys a dynamic work environment, and you have the hustle to meet challenges, then we want you!
OVERVIEW 
As an Assistant Store Leader, you will work in partnership with the Store Leader to inspire and lead your team in providing best-in-class service by meeting and exceeding the needs of our customers. You are responsible for ensuring that you and your team create unique and specially curated looks for customers that promote their best selves, bring them immense joy, and establish long-lasting relationships with the brand. You lead by example and masterfully navigate ever-changing conditions by making informed and timely decisions that are solutions-focused and drive strong business outcomes. You create a team environment and culture where people feel supported, engaged, and can deliver an exceptional in-store experience.
RESPONSIBILITIES
Customer Service l Brand Ambassador
  • Understand and communicate the South Moon Under brand to all customers
  • Ensure expected customer service levels are maintained and exceeded by the team
  • Create a selling environment that is focused on a seamless end-to-end experience driven by customer engagement, personalized outfitting, and adding value to the visit
  • Emulate the brand aesthetics and embody a strong sense of fashion and enthusiastic attitude
  • Continually assess and take action on the level of personalized service offered by Stylists, ensuring that Stylists are creating tailored experiences for all customers that leave them feeling special
  • Resolve customer feedback and address issues in the moment, including customer escalations and urgent requests

Teamwork l Communication
  • Assist the Store Leader in managing all aspects of the retail business, as well as make informed decisions based on both qualitative and quantitative data in the absence of a Store Leader
  • Build positive relationships with peers and contribute to positive team morale
  • Manage, train, and hold the team accountable for maintaining retail standards and store cleanliness 
  • Support with the store’s hiring strategy, including planning needs, recruitment strategy, interviewing, projected turnover, and leaves of absence
  • Lead and support with performance management activities inclusive of feedback, team acknowledgment, performance documentation, and/or addressing performance concerns by partnering with internal support (e.g. Corporate Team)
  • Collaborate with team members to ensure superior customer service and support store operations

Visual l Business Operations
  • Maintain South Moon Under’s visual and operational standards while keeping the focus on customers
  • Consistently meet and/or exceed all KPI goals and objectives for the store by monitoring and taking action on relevant key performance metrics to achieve goals and capture opportunities
  • Support in planning, preparing, and managing the schedule by considering team members’ qualifications, availability, and performance to maintain efficiency and effectiveness of operations
  • Manage the completion of the daily shipment and omni fulfillment processes
  • Manage immediate impacts of business disruption to support operational continuity (e.g. weather, team absenteeism, store closures, health, and safety response, etc.)
  • Lead and move dynamically on the floor to assess and fulfill the needs of the business, team, and customers
  • Support in execution of optimal layout and visual merchandising or product presentation strategy per the guidance of SMU’s Visual Department
  • Understand and adhere to people safety policies and procedures
  • Perform work in accordance with applicable policies, procedures, and laws or regulations
  • Perform other duties related to the qualifications and requirements of the job

QUALIFICATIONS AND REQUIREMENTS    
  • High school diploma required; associate degree preferred 
  • 1+ years in management-level position in a specialty retail environment  
  • Working knowledge of Microsoft Office, Microsoft Teams, and POS systems  
  • Excellent leadership skills  
  • Excellent time management, prioritization, and organization skills 
  • Excellent written and verbal communication skills  
  • Flexibility to work non-traditional hours, days, nights, weekends, and holidays as needed 
  • Travel may be required  
 
BENEFITS AND PERKS 
  • The rate for this position starts at $21/hr. plus opportunity for monthly bonus; rate is based on the experience that you bring to the position plus other business factors 
  • 40% off discount for full time employees 
  • Medical, Dental, Vision, Life insurance in accordance with plan guidelines 
  • Company paid Life insurance 
  • 401k in accordance with plan guidelines 
  • PTO and Floating Holiday pay offered for full time employees
 
We offer a unique working environment with great company benefits, fringe benefits, and opportunity for growth. 
 
PHYSICAL REQUIREMENTS
  • To perform the essential functions of this job, you must be able to frequently stand, walk, talk, and hear. You will be required to occasionally sit, reach with hands and arms, and stoop, kneel, or crouch. You will be required to occasionally lift and/or move up to 40 pounds. Near and far-sighted visual acuity and normal depth perception are required.
 
 
*The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. South Moon Under maintains the right to modify all or part of any job description at its discretion to meet and or exceed the needs of the business. 

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