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Store Director Jobs in Silver Spring, MD (NOW HIRING)

Glossier

Associate Store Director, DC

Washington, DC · On-site

As an Assistant Store Director, it's your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as ...

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Store Director information

See Silver Spring, MD salary details

$27.4K

$85.1K

$119.1K

How much do store director jobs pay per year?

As of Jun 11, 2026, the average yearly pay for store director in Silver Spring, MD is $85,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,100.00 and $101,500.00 per year, depending on experience, location, and employer.

Why is Gen Z struggling to get jobs?

Gen Z faces challenges in securing jobs due to high competition, limited work experience, and changing employer expectations for skills like digital literacy and adaptability. Many entry-level positions require soft skills and flexibility, which can be difficult for new job seekers to demonstrate without prior experience.

What are some common challenges faced by Store Directors and how can they be effectively managed?

Store Directors often face challenges such as balancing operational efficiency with exceptional customer service, managing diverse teams, and meeting sales targets in a competitive retail environment. To effectively manage these challenges, Store Directors should prioritize clear communication, foster a collaborative team culture, and leverage data-driven decision-making. Regularly training staff, staying adaptable to market trends, and maintaining strong relationships with both employees and customers are also essential for success in this role.

What is a Store Director?

A Store Director is a senior management professional responsible for overseeing all operations and functions within a retail store. Their duties typically include managing staff, ensuring excellent customer service, setting sales targets, monitoring inventory, and implementing company policies. Store Directors play a crucial role in driving store profitability, maintaining high standards for merchandising and presentation, and representing the company's brand. They often report to regional or district managers and may handle budgeting, recruiting, and performance reviews. Effective Store Directors possess strong leadership, organizational, and communication skills.

What are the key skills and qualifications needed to thrive as a Store Director, and why are they important?

To thrive as a Store Director, you need strong leadership, retail operations knowledge, and experience in inventory management, typically backed by a bachelor's degree or equivalent retail management experience. Familiarity with point-of-sale (POS) systems, workforce scheduling software, and retail analytics tools is essential. Exceptional communication, problem-solving, and team-building skills distinguish top performers in this role. These abilities are crucial for driving sales, optimizing store performance, and fostering a positive team environment.

What is the difference between Store Director vs Store Manager?

AspectStore DirectorStore Manager
ResponsibilitiesOversees multiple store locations, develops strategic plans, manages senior staffManages daily store operations, supervises staff, ensures sales targets are met
Required CredentialsTypically requires a bachelor's degree in business or related field, leadership experienceHigh school diploma or associate degree, retail management experience
Work EnvironmentCorporate office and multiple retail locationsSingle retail store
Industry UsageCommon in large retail chains and corporate retailCommon in various retail settings, including small to mid-sized stores

The main difference between a Store Director and a Store Manager lies in scope and responsibilities. Store Directors oversee multiple locations and focus on strategic planning, while Store Managers handle daily store operations. Both roles require retail experience, but Store Directors typically need more advanced credentials and leadership skills.

What jobs in the US pay 300,000 a year?

For a Store Director, annual salaries of $300,000 or more are typically found in large retail chains, executive-level positions, or companies with high revenue. Achieving this level often requires extensive experience, leadership skills, and sometimes performance bonuses or profit sharing. Other high-paying roles in the US include specialized medical professionals, corporate executives, and certain technology or finance positions.

What job makes $10,000 a month without a degree?

A Store Director can earn $10,000 or more per month through experience, leadership skills, and managing large retail operations. High-level management roles often prioritize performance and industry knowledge over formal degrees, especially in retail or hospitality sectors.

What is the role of a store director?

A store director is responsible for overseeing all operations of a retail store, including managing staff, ensuring sales targets are met, maintaining inventory, and providing excellent customer service. They often handle staffing, budgeting, and implementing company policies to ensure the store runs efficiently.
What are the most commonly searched types of Store jobs in Silver Spring, MD? The most popular types of Store jobs in Silver Spring, MD are:
What job categories do people searching Store Director jobs in Silver Spring, MD look for? The top searched job categories for Store Director jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Store Director jobs? Cities near Silver Spring, MD with the most Store Director job openings:
Store Director jobs near you
Infographic showing various Store Director job openings in Silver Spring, MD as of June 2026, with employment types broken down into 1% As Needed, 52% Full Time, 44% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $85,065 per year, or $40.9 per hour.
Associate Store Director, DC

Associate Store Director, DC

Glossier

Washington, DC • On-site

Other

Posted 26 days ago

Job description

Overview
We are a people-powered ecosystem, brought to life by engaging online and offline experiences. In 11 years, we have built an iconic brand that goes far beyond beauty. Our brand is built on trusted emotional connection, empathy, and consistency in how we show up for people every day. We are woven into everyday moments of people's lives, becoming part of their routines, their self-expression, and their confidence. We are defined not just by what we make, but by how we make people feel and the relationships we build over time. Our north-star values are to be Human, Curious, Playful, and Helpful. We are driven by a shared mission to become the Most Loved Lifestyle Brand in the World.

Our store leaders will help drive our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy. As an Assistant Store Director, it's your job to lead, inspire, and develop a best-in-class team to create inspiring and exceptional customer experiences, and help set the tone for the store team as they help customers discover and deepen their connection with Glossier throughout their visit and beyond. As an experienced lead with a hospitality mindset, you foster and maintain a safe, equitable, and inclusive environment for both store teams and customers, while providing support to the Store Director in executing all people and business objectives. Finally, acting as a people advocate and constant presence on the floor, you will help create an environment in which employees can develop their full potential, fulfilling all core talent competencies and embodying our company values.

Not new to the Glossier team? We welcome your application! Many of our Corporate Retail team members have joined within the last year and we would love to hear from you to get to know you (or get reacquainted). Please submit your candidacy for consideration!

As part of the store's leadership team, you will be fully immersed in the development of the store's talent culture, with direct impact to the employee and customer experience. Performance expectations include but are not limited to the following:
Team Leadership

  • Drive a culture anchored in our people-first employee experience philosophy rooted in authenticity, integrity, inclusion, equity, and empathy.
  • Deeply understand, model, and coach Glossier's mission, vision and values: Devoted to the Customer, Inclusive, Curious, Courageous, and Discerning.
  • Partner with the store's leadership team and HR Generalist to drive an inclusive and equitable talent acquisition strategy, and actively work in building a continuous candidate pipeline.
  • Develop and empower the store's team by providing effective and frequent coaching, feedback, recognition and encouragement.
  • Support an inclusive and equitable work environment and uphold our Code of Conduct and commitment to a work environment that is free from discrimination, harassment, bullying, and intimidation.
  • Support the efforts of creating a culture of clear and open communication with your team, ensuring all team members are equipped with information they need to thrive and effectively share feedback, ideas, and concerns.
  • Support and drive the store's recognition initiatives, in partnership with the HR Generalist, fostering a work environment of collaboration, camaraderie, and fun- joy is our language!
  • Serve as a deeply knowledgeable advocate for our product philosophy and portfolio, and inspiring and coaching your team to facilitate customer-led discovery journeys.
  • Identify areas of potential growth within your teams and coach accordingly to strengthen and further develop these in alignment to core competencies and performance expectations.
  • Promote, participate, and drive the completion rate of all Glossier training initiatives. 

Customer Experience Leadership

  • Model and coach Glossier's customer experience principles, ensuring consistently memorable and inspiring customer experiences. 
  • Develop and support a culture of accountability for expected service levels, coaching to performance standards, maintaining a constant presence on the floor and facilitating ongoing and constructive feedback.
  • Support the testing and implementation of new customer experiences in collaboration with HQ teams to innovate on the Glossier retail experience.
  • Identify key customer trends and requests; communicate effectively to Store Director and relevant corporate partners to support continuous improvement and innovation of the Glossier retail experience and product assortment.
  • Monitor and analyze customer feedback, working with your Store Director and fellow Associate Store Directors to develop and implement customer experience strategies.
  • Spend at least 60% of your time throughout the week on the sales floor, working directly with customers and your team, working at least 3-4 Manager on Duty (MOD) shifts per week.

Business Leadership

  • Analyze business results, in partnership with the Store Director, to identify strategies to improve overall store operations and drive results.
  • Create effective and strategic team schedules to support the customer experience and meet payroll targets.
  • Develop operational knowledge and ultimate mastery of the assigned Division of Responsibility (DOR). The assigned DOR can be one of the following: Product (the product knowledge champion at the store, supporting the team's efforts in becoming well-versed in the entire product assortment and new launches and provides support to all product training initiatives); Customer Experience (the coach on the fulfillment of Glossier's service fundamentals in providing magical and memorable experiences to our customers); Logistics (the go-to expert on all inventory logistics, overseeing the efficient flow of inventory into the store, and serves as the store's Safety Captain); Visual Merchandising (responsible for the adherence of all visual merchandising standards); Operations (owns the operational processes of the store, managing supplies and equipment, and serves as the retail tech subject matter expert); or Partnerships & Facilities (maintains close connectivity with corporate teams, ensuring there are direct lines of productive communication and collaboration between the store team and company headquarters partners). After a defined period of time, Associate Store Directors will rotate DORs to facilitate well-rounded expertise in all areas of the operation.
  • Serve as the store's champion within the assigned Division of Responsibility, developing and executing specific initiatives that will help drive a more efficient operation in performing to business objectives and goals.
  • Participate in the management of the store's budgets, in partnership with the Store Director, to ensure operational SOPs are followed consistently in order to support customer, team, business, and compliance goals.
  • Deliver on Glossier's unique retail experience philosophy, optimizing first and foremost for excellence in customer experience, and in turn driving the operational and financial results that follow.
Qualifications 
  • 3+ years of experience leading teams in a fast-paced retail or hospitality environment.
  • Demonstrated experience in growing highly capable, diverse teams and investing deeply in the development of managers and team members.
  • Experience in promoting a people-first employee culture, fostering an engaging, welcoming, and inclusive environment.
  • Demonstrated ability to employ outstanding communication practices that are ongoing, clear, and structured, promoting transparency, accountability, and understanding of performance and business expectations.
  • Proven ability to motivate and inspire teams, maintaining high levels of engagement and strong employee morale.
  • Demonstrated ability to show empathy and understanding while still driving action.
  • Desire and willingness to roll up your sleeves and jump in when the situation requires it.
  • Track record of delivering measurable financial, operational, and customer experience results.
  • Ability to make difficult tradeoffs, balancing short- and long-term objectives in pursuit of business vision and goals.
  • Desire and willingness to roll up your sleeves and jump in when the situation requires it.
  • Passion for building exceptional, detail-oriented, customer and employee experiences.
  • Passion for beauty as a conduit for connection and personal narrative; excitement for creating environments and experiences that celebrate everyone's unique beauty journey. 
  • Ability to work a flexible schedule, including evenings, weekends, and holidays required.
  • Highly skilled in defining and executing operational efficiencies a plus. 
  • Experience in a scaling/start-up environment and testing new experiential concepts in a customer-facing environment a plus.
Click here to view the candidate privacy policy under FAQ's

We are an Equal Employment Opportunity ("EEO") Employer. It has been and will continue to be a fundamental policy of Glossier not to discriminate on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, domestic violence victim status, sexual orientation, age, national origin, alienage or citizenship status, veteran or military status, disability, medical condition, genetic information, caregiver status, unemployment status or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignment, benefits, layoff, and termination.

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