The Technical Success Partner is responsible for ensuring that Accelerate Learning products (STEMscopes, Math Nation, etc.) are successfully implemented at school districts across the country. This ...
The Technical Success Partner is responsible for ensuring that Accelerate Learning products (STEMscopes, Math Nation, etc.) are successfully implemented at school districts across the country. This ...
Stemscopes information
See Texas salary details
$7.82 - $12.05
16% of jobs
$13.34 is the 25th percentile. Wages below this are outliers.
$12.05 - $16.28
29% of jobs
The median wage is $17.34 / hr.
$16.28 - $20.51
19% of jobs
$24.25 is the 75th percentile. Wages above this are outliers.
$20.51 - $24.73
12% of jobs
$24.73 - $28.96
8% of jobs
$28.96 - $33.19
5% of jobs
$33.19 - $37.42
4% of jobs
$37.42 - $41.65
2% of jobs
$41.65 - $45.87
2% of jobs
$45.87 - $50.10
1% of jobs
$50.10 - $54.33
1% of jobs
$7
$23
$54
How much do stemscopes jobs pay per hour?
What is the difference between Stemscopes vs Science Teacher?
| Aspect | Stemscopes | Science Teacher |
|---|---|---|
| Credentials | Typically requires a background in science or education, often with a degree or certification in science education | Requires a teaching certification and a degree in education or science |
| Work Environment | Primarily used in classrooms, labs, and online platforms for science instruction | Works directly with students in classrooms, labs, and school settings |
| Usage | Provides curriculum, lesson plans, and digital resources for science education | Delivers science lessons, assesses students, and manages classroom activities |
Stemscopes is a digital curriculum platform offering science resources, while a Science Teacher actively instructs students in classroom settings. Both roles focus on science education but differ in their functions and credentials.
What is STEMscopes?
How does a role at STEMscopes typically collaborate with educators and curriculum developers to enhance science instruction?
What are the key skills and qualifications needed to thrive as a STEMscopes curriculum specialist, and why are they important?

Job description
The Technical Success Partner is responsible for ensuring that Accelerate Learning products (STEMscopes, Math Nation, etc.) are successfully implemented at school districts across the country. This includes managing the technical integration of our platforms with other technology services and platforms our customers use, including Clever, ClassLink, Canvas, Schoology, and Google Classroom.
The Technical Success Partner will work with school districts to provide support, resources, and data integration services. They will build regional customer relationships, manage customer technical and feedback cases, resolve cases from the queue, effectively communicate implementation requirements to customers, and become an expert in the customer needs characteristic of the region. The Technical Success Partner will work cross-functionally to identify and implement opportunities to be proactive, automate, and simplify processes and workflows.
Position Responsibilities
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Product Knowledge: Participate in product training to build working knowledge of all products. Apply platform functionality and feature knowledge to appropriate case resolution.
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System Integrations: Guide new customers through the setup/rostering/integration process to ensure a smooth transition and successful initial setup. Implement Single Sign-On (SSO) and data integration solutions for new and existing clients. Translate technical resolutions into non-technical terms during phone and video conferences with districts.
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Case Resolution: Collect and resolve technical issues related to SSO and data integration using an agile resolution approach. Lead district implementations, coordinate tasks, and plan implementation timelines. Organize complex information and navigate large systems. Apply knowledge of internal and external system functionality and features to appropriate case resolution.
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Relationship Building: Develop and maintain strong relationships with regional internal and external customers to foster loyalty and satisfaction. Become an expert in the customer needs characteristic of the region to provide proactive outreach, as applicable.
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Collaboration: Work with other departments to ensure effective and timely resolution of all customer inquiries. Demonstrate teamwork, dedication, and a commitment to excellence in customer success.
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Other duties and responsibilities as assigned.
Position Qualifications
Required Skills/Abilities/Experience:
- Software integration experience required
- Warm and hospitable written and oral communication skills
- Excellent analytical and problem-solving skills
- Experience implementing software projects and/or administering systems
- Strong technology aptitude
- Proven ability to build and maintain relationships with customers to ensure their success
- Ability to build effective relationships within their own team and cross-functionally across the organization
- Analyze existing internal and external systems to suggest areas for improved efficiency
- Agile in resolution approach depending on the customer’s position in their journey (e.g., support initial setup as well as configurations, settings, and technical troubleshooting)
- Good judgment, excellent time management, and strong organizational skills
- Successful at multi-tasking, setting priorities, and meeting deadlines
- Knowledge of Windows operating systems including Word and Excel
- Strong learning aptitude
Attributes:
- Uses a customer-first mindset in their approach to work
- Seeks to create engagement, ownership, and accountability within a team
- Ability to work independently and as part of a team within a dynamic environment
- Ability to understand the big picture and execute according to established goals
- Committed to continuous improvement
Education amp; Experience
- Bachelor’s degree in Computer Science or a related technology field preferred; equivalent technology experience considered
- 2 years of experience in a related industry and field
About Accelerate Learning
Sourced by ZipRecruiter
Industry
E-learning
Company size
11 - 50 Employees
Headquarters location
Houston, TX, US
Year founded
2013