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Steam Customer Service Jobs (NOW HIRING)

Kendall Group

Customer Service Specialist

Kalamazoo, MI · On-site

$16 - $21.25/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... Reporting to the Location Manager, the Customer Service Specialist is a key member of the Sales ...

Kendall Group

Customer Service Specialist

Kalamazoo, MI

$16 - $21.25/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... Reporting to the Location Manager, the Customer Service Specialist is a key member of the Sales ...

The Kendall Group

Customer Service Specialist

Kalamazoo, MI · On-site

$16 - $21.25/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... Reporting to the Location Manager, the Customer Service Specialist is a key member of the Sales ...

Kendall Group

Customer Service Specialist

Kalamazoo, MI · On-site

$16 - $21.25/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... Reporting to the Location Manager, the Customer Service Specialist is a key member of the Sales ...

Williams-Sonoma

Customer Service Representative

$15/hr

Customer Service Representatives. Full Time availability. Now accepting applications until June 30 ... Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

Williams-Sonoma

Customer Service Representative

$15/hr

Customer Service Representatives. Full Time availability. Now accepting applications until June 30 ... Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

Williams-Sonoma

Customer Service Representative

$15/hr

Customer Service Representatives Full Time availability Now accepting applications until June 30 ... Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

Williams-Sonoma

Customer Service Representative

$15/hr

Customer Service Representatives. Full Time availability Now accepting applications until July 30 ... Steam Decks and mobile phones (unless needed for two-factor authentication) are not acceptable.

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Steam Customer Service information

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How much do steam customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for steam customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

How to work for Steam customer service?

To work as a Steam customer service representative, candidates typically need strong communication skills, familiarity with gaming platforms, and experience in customer support. Applications are usually submitted through the company's careers page or job boards, and roles may require technical knowledge of Steam's services and troubleshooting tools.

Does Steam offer remote jobs?

Steam customer service roles are typically based in physical office locations, but some positions may offer remote work options depending on the company's policies. Remote customer support jobs often require strong communication skills and familiarity with digital tools. It is advisable to check Steam's official careers page for current remote job openings and specific requirements.

What is a Steam Customer Service job?

A Steam Customer Service job involves assisting users with issues related to their Steam accounts, purchases, refunds, and technical problems. Representatives help troubleshoot errors, provide solutions, and ensure a positive customer experience. They may communicate through tickets, emails, or chat to resolve inquiries. Strong communication and problem-solving skills are essential for this role.

Is it still possible to be hired by Steam?

Steam Customer Service positions are periodically available, often requiring customer support experience, communication skills, and familiarity with gaming platforms. Job openings depend on the company's staffing needs and can be found on official career pages or job boards.

What are the key skills and qualifications needed to thrive in the Steam Customer Service position, and why are they important?

To thrive as a Steam Customer Service representative, you need strong problem-solving abilities, knowledge of digital platforms, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and a working understanding of the Steam platform and gaming terminology are typically expected. Excellent written communication, patience, and the ability to remain calm under pressure are key soft skills for excelling in this role. These competencies are critical for providing efficient, user-friendly support and maintaining high levels of customer satisfaction.

What are some common challenges faced by Steam Customer Service representatives, and how are they addressed?

As a Steam Customer Service representative, you may frequently encounter issues such as account access problems, billing disputes, or technical glitches within the Steam ecosystem. These challenges often require effective troubleshooting, clear communication, and a strong understanding of the Steam platform's features and policies. To address these, team members collaborate closely with technical teams, follow step-by-step diagnostic procedures, and stay up to date with new platform updates. Continuous training and access to a comprehensive knowledge base help representatives resolve issues efficiently while ensuring a positive customer experience.

How hard is it to get hired at Steam?

Getting hired as a Steam customer service representative typically requires good communication skills, familiarity with gaming platforms, and customer support experience. The hiring process may include multiple interviews and assessments to evaluate technical knowledge and problem-solving abilities.
More about Steam Customer Service jobs
What cities are hiring for Steam Customer Service jobs? Cities with the most Steam Customer Service job openings:
What states have the most Steam Customer Service jobs? States with the most job openings for Steam Customer Service jobs include:
What job categories do people searching Steam Customer Service jobs look for? The top searched job categories for Steam Customer Service jobs are:
Steam Customer Service jobs near you
Infographic showing various Steam Customer Service job openings in the United States as of June 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Specialist

Customer Service Specialist

Kendall Group

Kalamazoo, MI • On-site

$16 - $21.25/hr

Full-time

Posted 16 days ago

Job description

About The Kendall Group
The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.
Why The Kendall Group?
Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.
Role Summary: Reporting to the Location Manager, the Customer Service Specialist is a key member of the Sales team. The person in this role maintains positive relationships with customers by providing excellent customer service. They are responsible for accurately processing customer orders and requirements, assisting customers with managing delivery expectations and product availability, freight expectations and dispute resolution.Exciting work you will do:
The essential duties and responsibilities of the Customer Service Specialist position will consist of, but are not limited to, the following:
  • Process telephone orders, respond to incoming calls, faxes and e-mail messages from internal and external customers in a prompt manner
  • Maintain and grow customer sales and gross profits to meet Company growth objectives
  • Enter orders into Eclipse and Salesforce business systems and document all transactions in accordance with Company quality system and procedures
  • Reach out to customers to follow-up on quotes and provide the feedback to our outside sales representatives
  • Use Company and vendor resources to provide excellent customer service
  • Initiate workable solutions for customer issues/problems and ensure effective and long-term problem resolution
  • Expedite orders when necessary
  • Maintain quality service by adhering to Kendall Group policies, procedures, and standards
  • Perform other duties as assigned

Competencies you possess:
  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Understanding Others, Listening
  • Problem Solving
  • Teamwork and collaboration
  • Priority Setting

What you'll need:
  • Work Experience: Entry Level
  • Education: Associate's degree or equivalent work experience
  • Analytics/Computer Skills: Experience working with MS Office
  • Organization Skills: Highly organized and detail-oriented; ability to multi-task and shift priorities as needed; ability to work in fast-paced, continuously evolving environment
  • Cross-functional skills: Ability to work well cross-functionally; provides excellent internal and external customer service
  • Communication Skills: Strong interpersonal communications, problem solving, organizational and written/verbal communication skills, including telephone aptitude and the ability to interface with customers, suppliers and outside sales representatives
  • Physical, Mental and Visual Skills: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    • Ability to see, talk and hear
    • Ability to sit for 8 hours a day
  • Physical Environment: Normal office environment

Qualifications we prefer but don't require:
  • Work Experience: Previous inside sale, preferably with a related product line, or with end users in an industrial or technical environment; an understanding of level, pressure, flow and temperature devices; experience interfacing or supporting a direct sales force
  • Education: Technical degree or bachelor's degree
  • Analytics/Computer Skills: Salesforce, Microsoft Dynamics or Epicor/Solar Eclipse

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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