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Steam Customer Service Jobs (NOW HIRING)

The Kendall Group

Customer Service Representative

Newport, TN · On-site

$13.75 - $18.50/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... The essential duties and responsibilities of the Customer Service Representative position will ...

Kendall Group

Customer Service Representative

Conshohocken, PA · On-site

$15.75 - $21.50/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... The essential duties and responsibilities of the Customer Service Representative position will ...

Kendall Group

Customer Service Representative

Newport, TN · On-site

$13.75 - $18.50/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... The essential duties and responsibilities of the Customer Service Representative position will ...

Chem-Dry

Customer Service Representative

Ewa Beach, HI · On-site

$15 - $18/hr

And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of ... Promote and sell the full suite of Chem-Dry services to inbound customer requests * Provide support ...

The Kendall Group

Customer Service Specialist

Kalamazoo, MI · On-site

$16 - $21.25/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... Reporting to the Location Manager, the Customer Service Specialist is a key member of the Sales ...

Ohana Chem-Dry

Customer Service Representative

Ewa Beach, HI · On-site

$15 - $18/hr

  • Medical

  • Retirement

And, Chem-Dry uses 80% less water than typical steam cleaning so carpets dry in hours instead of ... Promote and sell the full suite of Chem-Dry services to inbound customer requests * Provide support ...

Kendall Group

Customer Service Specialist

Kalamazoo, MI · On-site

$16 - $21.25/hr

Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting ... Reporting to the Location Manager, the Customer Service Specialist is a key member of the Sales ...

MHI

Director, Steam Turbine Service Engineering

Orlando, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support ISO 9001 compliance efforts and represent the organization in industry and customer ... to steam turbine service engineering; combined cycle experience preferred. * Demonstrated ...

MHI

Director, Steam Turbine Service Engineering

Orlando, FL · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Support ISO 9001 compliance efforts and represent the organization in industry and customer ... to steam turbine service engineering; combined cycle experience preferred. * Demonstrated ...

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Steam Customer Service information

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How much do steam customer service jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for steam customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Steam Customer Service?

A Steam Customer Service job involves assisting users with issues related to their Steam accounts, purchases, refunds, and technical problems. Representatives help troubleshoot errors, provide solutions, and ensure a positive customer experience. They may communicate through tickets, emails, or chat to resolve inquiries. Strong communication and problem-solving skills are essential for this role.

What are some common challenges faced by Steam Customer Service representatives, and how are they addressed?

As a Steam Customer Service representative, you may frequently encounter issues such as account access problems, billing disputes, or technical glitches within the Steam ecosystem. These challenges often require effective troubleshooting, clear communication, and a strong understanding of the Steam platform's features and policies. To address these, team members collaborate closely with technical teams, follow step-by-step diagnostic procedures, and stay up to date with new platform updates. Continuous training and access to a comprehensive knowledge base help representatives resolve issues efficiently while ensuring a positive customer experience.

What are the key skills and qualifications needed to thrive in Steam Customer Service, and why are they important?

To thrive as a Steam Customer Service representative, you need strong problem-solving abilities, knowledge of digital platforms, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and a working understanding of the Steam platform and gaming terminology are typically expected. Excellent written communication, patience, and the ability to remain calm under pressure are key soft skills for excelling in this role. These competencies are critical for providing efficient, user-friendly support and maintaining high levels of customer satisfaction.

Does Steam offer remote jobs?

Steam customer service roles are typically based in physical office locations, but some positions may offer remote work options depending on the company's policies and the specific role. Candidates should review job postings for remote work eligibility and requirements such as communication skills and familiarity with digital tools.

How to work for Steam Customer Service?

To work as a Steam Customer Service representative, candidates typically need strong communication skills, familiarity with gaming platforms, and experience in customer support. Applications are usually submitted through Valve's careers page or job boards, and roles may require technical knowledge and the ability to handle customer inquiries efficiently. Training is provided to ensure familiarity with Steam's systems and policies.
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What states have the most Steam Customer Service jobs?

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What job categories do people searching Steam Customer Service jobs look for?

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Steam Customer Service jobs near you
Infographic showing various Steam Customer Service job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

The Kendall Group

Newport, TN • On-site

$13.75 - $18.50/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

About The Kendall Group

The Kendall Group is comprised of eight divisions with 75+ locations in ten states. Combined, we serve the Electrical, Automation, Pipe, Valve, and Fitting products, Steam, Lighting, Industrial Controls, and Instrumentation Industries. The Kendall Group is a 100% employee-owned company. Kendall offers a great opportunity for a rewarding career.

Why The Kendall Group?

Our employee ownership model is the core of who we are. You will not only own part of the company, but you will own your future. At Kendall, you'll have opportunities to learn and grow while being coached and mentored along the way. We're that company where people stay! We're proud to say more than 60% of our associates have more than 5 years of tenure, and more than 40% have greater than 10 years. At Kendall, you will be valued and supported, your ideas will be heard, your voice will matter, and you'll work alongside incredible people who care about your success.

Role Summary: Reporting to the Inside Sales Manager, Location Manager or Territory Manager, the Customer Service Representative shall manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. The person in this role maintains positive relationships with customers by providing excellent customer service.Exciting work you will do: The essential duties and responsibilities of the Customer Service Representative position will consist of, but are not limited to, the following:
  • Maintain a positive, empathetic, and professional attitude toward customers
  • Respond promptly to customer inquiries
  • Communicate with customers and vendors through various channels
  • Acknowledge and resolving customer complaints
  • Acquire basic product knowledge to assist customers and vendors
  • Participate in sales and product training sessions
  • Process quotes in business system
  • Provide vendor portal assistance to customers
  • Maintain records of customer interactions, transactions, comments, and complaints
  • Communicating and coordinating with colleagues, as necessary
  • Perform other duties and projects as assigned
Competencies you possess:
  • Service Excellence
  • Results, Action Oriented
  • Accountability and Responsibility
  • Problem Solving
  • Teamwork and collaboration
What you'll need:
  • Work Experience: Entry Level
  • Education:High school diploma or GED
  • Computer Skills:Proficiency in Microsoft Office
  • Organization Skills:Excellent work ethic, good verbal, and written communication skill
  • Cross-functional skills:Ability to work well cross-functionally and manage multiple requests in a fast-paced environment
  • Communication Skills:Ability to communicate well with all levels of the organization; provide excellent internal and external customer service
  • Physical, Mental and Visual Skills:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions.
    • Ability to see, talk and hear
    • Ability to sit for 8 hours a day
  • Physical Environment:Normal office environment
  • Travel: Occasional travel to branches or to business related functions such as training or seminars
Qualifications we prefer but don't require:
  • Work Experience:Previous customer service, preferably with a related product line; experience interfacing or supporting a direct sales force

The Kendall Group is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, age, physical or mental disability, citizenship, military status, protected veteran status, genetic information, or any other characteristic protected under applicable federal, state, or local law.

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