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Steam Customer Service Jobs in Indiana (NOW HIRING)

TEEMA

Boiler Lead Service Technician

Indianapolis, IN · On-site

$85K - $100K/yr

... customer service in critical industrial environments. In this role, you will perform startup, inspection, maintenance, repair, and calibration of steam and hot water boilers, burners, combustion ...

TEEMA

Boiler Service Technician

Indianapolis, IN · On-site

$83K - $100K/yr

... customer service, this is an excellent opportunity to build your career with a respected industry leader. What You'll Do * Perform start-ups, preventative maintenance, testing, and repairs on steam ...

WARE

Inside Sales Representative

New Albany, IN · On-site

... customer service experience; steam/hot water, plumbing, or HVAC parts and service background preferred • Strong customer service, relationship-building, analytical, and problem-solving skills • ...

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Steam Customer Service information

See Indiana salary details

$9

$17

$25

How much do steam customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for steam customer service in Indiana is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $19.90 per hour, depending on experience, location, and employer.

What is a Steam Customer Service?

A Steam Customer Service job involves assisting users with issues related to their Steam accounts, purchases, refunds, and technical problems. Representatives help troubleshoot errors, provide solutions, and ensure a positive customer experience. They may communicate through tickets, emails, or chat to resolve inquiries. Strong communication and problem-solving skills are essential for this role.

What are the key skills and qualifications needed to thrive in Steam Customer Service, and why are they important?

To thrive as a Steam Customer Service representative, you need strong problem-solving abilities, knowledge of digital platforms, and experience in customer support, often backed by a high school diploma or equivalent. Familiarity with ticketing systems, CRM software, and a working understanding of the Steam platform and gaming terminology are typically expected. Excellent written communication, patience, and the ability to remain calm under pressure are key soft skills for excelling in this role. These competencies are critical for providing efficient, user-friendly support and maintaining high levels of customer satisfaction.

What are some common challenges faced by Steam Customer Service representatives, and how are they addressed?

As a Steam Customer Service representative, you may frequently encounter issues such as account access problems, billing disputes, or technical glitches within the Steam ecosystem. These challenges often require effective troubleshooting, clear communication, and a strong understanding of the Steam platform's features and policies. To address these, team members collaborate closely with technical teams, follow step-by-step diagnostic procedures, and stay up to date with new platform updates. Continuous training and access to a comprehensive knowledge base help representatives resolve issues efficiently while ensuring a positive customer experience.

What are popular job titles related to Steam Customer Service jobs in Indiana?

For Steam Customer Service jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Steam Customer Service jobs in Indiana look for?

The top searched job categories for Steam Customer Service jobs in Indiana are:

What cities in Indiana are hiring for Steam Customer Service jobs?

Cities in Indiana with the most Steam Customer Service job openings:

Steam Customer Service jobs near you
Infographic showing various Steam Customer Service job openings in Indiana as of August 2026, with employment types broken down into 79% Full Time, and 21% Part Time. Highlights an 89% In-person, and 11% Remote job distribution, with an average salary of $37,204 per year, or $17.9 per hour.

HVAC Service Technician II

Service Experts

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Service Experts rating

6.1

Company rating: 6.1 out of 10

Based on 28 frontline employees who took The Breakroom Quiz

230th of 278 rated repair and maintenance companies

Job description

Welcome!
Under general supervision, performs diagnostic and service work on residential and/or light commercial HVAC equipment and accessories. Communicates with customer to answer questions, resolves problems, and ensures complete customer satisfaction. Promotes products and services to customer. Works under the direction of the Field Supervisor or General Manager.
Location Address: 8227 Northwest Blvd Ste 300, Indianapolis, IN 46278
Service Experts Company Perks and Benefits for YOU
  • Top Pay for Top Performers, including incentive and bonus opportunities (depending on the position)
  • Generous PTO provided
    • 24 paid days off within your first year of employment (vacation, personal holidays, & national holidays)
    • 29 paid days off after your 2nd year of employment
  • Ready to get out of your work truck? We have ample advancement and career-growth opportunities available across the U.S.
  • Hold on to your more of your paycheck with Company-sponsored Medical, Dental, and Vision Insurance programs
  • Company-provided smart phone, tablet, uniform plan, and tool replacement program
  • We'll make you better at what you do with our internal Training Academy
  • Best-in-class 401(k) Retirement Savings Plan with attractive company matching contributions
  • Company-paid employee Life Insurance with options for YOU and your Family!
  • Short-term and Long-term disability insurance options that will protect you and your family if you are unable to work
  • Supplemental benefit programs such as: Legal advice, pet insurance, and health advocacy programs

Key Responsibilities:
  • Works under general supervision to perform residential and/or light commercial service and maintenance calls
  • Analyzes, diagnoses, and resolves customer problems in a courteous, professional, timely, and accurate manner
  • Diagnoses and performs services on heating, air conditioning, ventilation, and refrigeration equipment as well as accessories in an accurate and timely manner
  • Inspects equipment and performs diagnostics on equipment to identify potential problems to prevent premature and unexpected breakdowns or callbacks
  • Completes routine maintenance and equipment cleaning as needed or required
  • Responsible for delivery and removal of parts and equipment needed to complete service work
  • Using hand-held device records all required information on customer call. Completes all forms and paperwork in a neat, timely, complete, and accurate manner. Collects payment from customer.
  • Communicates with dispatch, while on duty, to ensure dispatcher has an accurate status report of activities and availability
  • Responsible for delivery of excellent customer service and sustaining high levels of customer satisfaction
  • Promotes products and services to the customer. Calls Sales and Service Coordinator with specifics on replacement product sales leads generated from customer service visit.
  • Ensures company property, vehicles, and tools are being used, maintained, and properly accounted for
  • Represents the company professionally, honestly, and ethically in all business matters and activities
  • Follows standard procedures and process, ensures that the company vehicle is properly stocked, returns defective warranty parts to the branch, and orders/replenishes vehicle stock as needed
  • Performs similar/other duties as needed or assigned
  • Regular, reliable attendance

Desired Skills and Qualifications:
  • High school diploma or GED with additional training and 2+ years' experience in HVAC with technical training certification required
  • Must possess all valid licensing or certification as required by federal, state, provincial, or local governmental laws or regulations for the geographical work area
  • EPA and safety certifications required
  • Skilled at servicing heating, air conditioning, and ventilation equipment as well as related accessories
  • Proficient mechanical aptitude and the ability to operate all necessary tools and equipment
  • Proficient and able to operate all necessary tools and equipment to perform various service projects
  • Proficient at reading wiring diagrams and troubleshooting problems with electrical, refrigerant and duct systems on HVAC equipment
  • Proficient and able to properly start up and balance airflow and to properly align belts and pulleys on all systems with little to no supervision
  • Proficient and able to install a basic duct fitting
  • Proficient at troubleshooting and repairing electronic air cleaners, refrigeration systems, hot water systems, steam boiler systems, humidifiers, and related equipment with little to no supervision
  • Effective communication skills to communicate with customer and resolve customer issues, complaints, or concerns
  • Effective and efficient time-management and organizational skills
  • Valid driver's license with acceptable driving record
  • Available to work flexible hours and on-call shifts as needed
  • Ability to stand and walk and to climb ladders and attic stairs and to maneuver in attics, basements, and crawl spaces to access HVAC units. Ability to continually climb, balance, stoop, kneel, crouch, and/or crawl.
  • Ability to work in a variety of environmental conditions, including but not limited to the following: hot, cold, outdoor, indoor, dry, humid, slippery surfaces, heights, and congested areas
  • Ability to safely climb 300lb load capacity rated ladders with a 30lb tool belt
  • Natural or corrected vision to see and focus for close, distance, peripheral vision with normal depth perception
  • Ability to lift up to 75 pounds and ability to lift and carry items weighing up to 50 pounds

Minimum Experience: 2+ years
Minimum Education: High School Diploma/GED
Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.
Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email talentacquisition@serviceexperts.com

What Service Experts employees say

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About Service Experts

Sourced by ZipRecruiter

Service Experts, based in Plano, Texas, US, is an industry leader in the HVAC (Heating, Ventilation, Air Conditioning) sector with a commitment to providing top-tier service for home comfort. Their offerings cover a broad range of services such as repair, maintenance, and installation of heating and air conditioning systems. Established in 1996, the company has demonstrated consistent growth and expansion, boasting a network of over 100 service centers across North America. Their mission is simple yet powerful: to provide excellence in home comfort. Service Experts has emerged as a trusted choice in the market due to their adherence to core values of integrity, innovation, excellence, and commitment.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Plano, TX, US

Year founded

1996

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