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Position Title:
Pathways Internship:Student Support
Job Category:
Student Hourly
Job Profile:
Student Help
Job Summary:
Position Title: Student Support Office Manager (Internship)
Department: Native American Center
Supervisor: Rachel Davis, Native American Center Mentor and Coordinator
Location: Native American Center, UW-Stevens Point
Type: Internship - Academic Year or Semester-Based
Compensation: 15/hr Stipend from Pathways and or Work Study from NAC
Position Summary:
The Student Support Office Manager internship offers a transformational leadership and service-learning experience for students committed to student well-being, Indigenous equity, and holistic success in higher education. This role includes direct collaboration with the Native American Center Mentor to support students in crisis or transition, coordinate referrals and services, and enhance the visibility and access of NAC resources.
Through real-time application of professional communication, cultural responsiveness, and support strategies, interns will be prepared for careers in education, counseling, student affairs, or advocacy.
Primary Responsibilities:

• Build relationships with NAC students and offer peer-level check-ins and referrals
• Promote and maintain awareness of NAC services and resources
• Manage and monitor student sign-in kiosk and support data entry for tracking engagement
• Schedule appointments for students through Navigate and maintain confidentiality
• Co-develop and implement programming (crafting, outings, cultural enrichment)
• Help maintain a clean, welcoming, relational environment aligned with Indigenous values

Preferred Qualifications:

• Interest in social work, counseling, education, or Indigenous student advocacy
• Strong interpersonal and organizational skills
• Understanding of or willingness to learn about Indigenous cultural values and educational barriers
• Ability to maintain professional boundaries and confidentiality

Skills Gained Through Internship:

• Case management fundamentals and referral systems
• Digital and administrative platforms (e.g., Navigate)
• Communication, ethics, and professional conduct
• Cultural humility and student-centered program design
• Systems navigation within higher education

Learning Outcomes
LO1 - Cultural Competency (Bloom: Remember & Understand)

• Students will identify and articulate the specific needs of Indigenous students in higher education and understand how cultural frameworks support holistic wellness and academic success.

LO2 - Ethical Practice & Boundaries (Bloom: Apply & Evaluate)

• Students will apply professional ethics and boundaries in peer support, understanding when and how to refer students for additional services using Navigate and university protocols.

LO3 - Systems Navigation & Student Support (Bloom: Apply & Analyze)

• Students will demonstrate the ability to use university systems (e.g., Navigate, data tracking) to manage student flow, outreach, and appointment scheduling.

LO4 - Communication & Advocacy (Bloom: Analyze & Evaluate)

• Students will communicate supportively and effectively with Indigenous students and allies, promoting awareness of NAC services and enhancing student engagement.

LO5 - Program Design & Implementation (Bloom: Create)

• Students will collaboratively co-create programs that reflect Indigenous values of relationality, responsibility, and reciprocity to strengthen the NAC's supportive culture.

Key Job Responsibilities:
Special Notes:
Through the discovery and dissemination of knowledge, UW-Stevens Point stimulates intellectual growth, provides a liberal education, and prepares students for a diverse sustainable world. The university is committed to creating a safe, inclusive learning community for all faculty and staff from a variety of backgrounds. Visit https://www.uwsp.edu/join-uw-stevens-point/ for more information about UW-Stevens Point. To learn about the Stevens Point (aka Point) area fun, jobs, housing, education, quality of life, and bragging rights, visit www.EverythingPointsHere.com.
Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or hr@uwsp.edu.
The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx
The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.
EEO Statement:
Qualified applicants will receive consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.