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State Farm Remote Jobs in Augusta, GA (NOW HIRING)

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State Farm Remote information

See Augusta, GA salary details

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How much do state farm remote jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for state farm remote in Augusta, GA is $17.44, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $18.08 per hour, depending on experience, location, and employer.

What is a State Farm Remote?

A State Farm Remote job allows employees to work from home or another off-site location while performing their job duties. These roles can include customer service, claims processing, underwriting, and IT support, among others. Remote positions may require a reliable internet connection, specific equipment, and availability during designated work hours. State Farm offers remote opportunities based on business needs, and some roles may have location-based requirements. Interested applicants should check State Farm’s careers page for current remote job openings and eligibility criteria.

What does a typical workday look like for a State Farm Remote employee?

A typical workday for a State Farm Remote employee usually involves assisting customers via phone, email, or chat, handling policy inquiries, processing claims, or supporting sales activities, all from a home-based environment. Team members often participate in virtual meetings and training sessions to stay updated on company policies and industry changes. Collaboration occurs mostly online, requiring proactive communication with teammates and supervisors. This remote structure offers flexibility, but also demands that employees be self-directed and comfortable working independently while maintaining high service standards.

What are the key skills and qualifications needed to thrive in the State Farm Remote position, and why are they important?

To thrive as a State Farm Remote employee, you typically need strong customer service skills, problem-solving abilities, and familiarity with insurance products or relevant industry experience. Proficiency with CRM software, online communication platforms, and State Farm’s internal systems is often required. Excellent time management, self-motivation, and clear virtual communication set top performers apart in remote settings. These combined skills ensure effective service delivery, seamless collaboration, and adaptability in a remote insurance or support role.

What are popular job titles related to State Farm Remote jobs in Augusta, GA?

For State Farm Remote jobs in Augusta, GA, the most frequently searched job titles are:

What cities near Augusta, GA are hiring for State Farm Remote jobs?

Cities near Augusta, GA with the most State Farm Remote job openings:

Infographic showing various State Farm Remote job openings in Augusta, GA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,267 per year, or $17.4 per hour.

Customer Service Representative

Five Star Solutions

Augusta, GA • Remote

$14/hr

Full-time

Posted 11 days ago


Job description

Five Star Solutions is looking for compassionate, patient, and dependable Customer Service Representatives to join our team.

We service a diverse customer base, making this role ideal for someone who genuinely enjoys helping others and understands the importance of patience, empathy, and clear communication.

Some calls may involve sensitive situations, including insurance claims related to cancer or the loss of a loved one. The ability to remain calm, listen carefully, provide reassurance, and treat every customer with dignity is essential.

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY

Responsibilities
  • Provide compassionate, professional customer service to policyholders
  • Assist customers with questions regarding life, cancer, and other insurance policies
  • Help initiate and navigate sensitive claims when needed
  • Listen carefully and demonstrate empathy during emotional conversations
  • Communicate clearly and at a comfortable pace for customers
  • Provide accurate information while maintaining a calm and reassuring demeanor
  • Document customer interactions accurately and follow established procedures
  • Protect customer information and maintain confidentiality
  • Deliver a positive customer experience on every call
Qualifications

The ideal candidate is:

  • Patient and compassionate
  • Calm and professional, even during emotional conversations
  • A strong, attentive listener
  • Comfortable speaking clearly and at a slower, conversational pace
  • Empathetic and genuinely interested in helping others
  • Comfortable handling sensitive or emotional situations
  • Reliable, dependable, and committed to a consistent schedule
  • Professional and respectful when working with customers of all ages
  • Previous customer service, call center, healthcare, insurance, or senior-customer experience is a plus
$14 - $14 an hour

Starting pay - $14/hr plus shift differential(extra $1/hr nights & wkds)

Working hours between - 10:00am-7:00pm (EST) ; Work Days - M-F 

Paid Training - typically 2 weeks in length from 8:00am-5:00pm Mon-Fri (EST)

Status - Full Time 40 hours, Benefit eligible 1st of month after 60 days 

This isn't just a typical customer service position. The customers you assist may be navigating some of the most difficult moments of their lives. Your patience, compassion, and ability to listen can make a meaningful difference.

If you are someone who believes every customer deserves to be treated with respect, kindness, patience, and genuine care, we'd love to hear from you.

Join Five Star Solutions and help us deliver the kind of customer experience you would want for your own family.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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