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State Farm Remote Jobs in Decatur, GA (NOW HIRING)

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How much do state farm remote jobs pay per hour?

As of May 29, 2026, the average hourly pay for state farm remote in Decatur, GA is $18.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.09 and $18.80 per hour, depending on experience, location, and employer.

What is a State Farm Remote job?

A State Farm Remote job allows employees to work from home or another off-site location while performing their job duties. These roles can include customer service, claims processing, underwriting, and IT support, among others. Remote positions may require a reliable internet connection, specific equipment, and availability during designated work hours. State Farm offers remote opportunities based on business needs, and some roles may have location-based requirements. Interested applicants should check State Farm’s careers page for current remote job openings and eligibility criteria.

What are the key skills and qualifications needed to thrive in the State Farm Remote position, and why are they important?

To thrive as a State Farm Remote employee, you typically need strong customer service skills, problem-solving abilities, and familiarity with insurance products or relevant industry experience. Proficiency with CRM software, online communication platforms, and State Farm’s internal systems is often required. Excellent time management, self-motivation, and clear virtual communication set top performers apart in remote settings. These combined skills ensure effective service delivery, seamless collaboration, and adaptability in a remote insurance or support role.

What does a typical workday look like for a State Farm Remote employee?

A typical workday for a State Farm Remote employee usually involves assisting customers via phone, email, or chat, handling policy inquiries, processing claims, or supporting sales activities, all from a home-based environment. Team members often participate in virtual meetings and training sessions to stay updated on company policies and industry changes. Collaboration occurs mostly online, requiring proactive communication with teammates and supervisors. This remote structure offers flexibility, but also demands that employees be self-directed and comfortable working independently while maintaining high service standards.
More about State Farm Remote jobs
What are popular job titles related to State Farm Remote jobs in Decatur, GA? For State Farm Remote jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching State Farm Remote jobs in Decatur, GA look for? The top searched job categories for State Farm Remote jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for State Farm Remote jobs? Cities near Decatur, GA with the most State Farm Remote job openings:
State Farm Remote jobs near you

Customer Service Representative - State Farm Agent Team Member

State Farm Agency - State Farm Agent

Alpharetta, GA • On-site, Remote

$38K - $55K/yr

Other

Medical, Life, Retirement

Posted 12 days ago

Job description

Remote Customer Service Representative - State Farm Agent Team Member

As a Remote Customer Service Representative - State Farm Agent Team Member with Matt Cresap - State Farm Agent, you will provide exceptional customer experiences and complete agency tasks that help serve our customers. Prior State Farm agency experience is required. Computers, monitors, and phone will be provided.

We are looking for a full-time Remote Customer Service Associate to join our nationally ranked State Farm Insurance and financial services agency. We are a multi-office agency with two locations (Alpharetta, Ga and Roswell, Ga). We offer a competitive pay (hourly or salary) with opportunities for promotion and increase pay within the organization. Newly hired associate(s) will benefit from proven processes, training, and great teammates. This position does not require extra hours or weekends.

Responsibilities Include:

  • Provide prompt, accurate, and friendly customer service to our existing clients.
  • Respond to underwriting requests.
  • Answer agency inbound calls.
  • Add additional lines of insurance at customer request.
  • Identify gaps in coverage and offer products to properly protect customers.
  • Assist in contacting customers to get signature documents returned.
  • Attach documents.
  • Assist with general customer questions.
  • Assist in answering phones.
  • Assist agent and sales associates complete tasks as directed.

Requirements:

  • Pass a state and federal background check that we conduct prior to hire.
  • Must have or be willing to obtain property and casualty license (we help with this).
  • Must be dependable.
  • Must be proficient with computer functions and have excellent communication skills.
  • Good work ethic and good energy.
  • Can adapt to change throughout tenure and be coachable.

Compensation: $38,000.00 - $55,000.00 per year

About Our Agency
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in Alpharetta, GA.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.
  • We currently have 10 team members at our agency.
  • We have 42 years of combined insurance experience in our office.
  • Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, Silver Scroll, Bronze Tablet, and New Agent Program Qualifier.
If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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